Created attachment 411527 [details] Activation error Hi, When registrating with Red Hat Network with activation key "db3a-cd72-d891-eacd" , I recieve the following error (view screenshot in attachment). Below, please find the content of /var/log/up2date /******************************************************************************/ [Wed May 5 12:42:53 2010] rhn_register updateLoginInfo() login info [Wed May 5 12:45:56 2010] rhn_register Registered login info. [Wed May 5 12:45:59 2010] rhn_register A protocol error occurred: Internal Server Error , attempt #1, [Wed May 5 12:46:06 2010] rhn_register A protocol error occurred: Internal Server Error , attempt #2, [Wed May 5 12:46:13 2010] rhn_register A protocol error occurred: Internal Server Error , attempt #3, [Wed May 5 12:46:20 2010] rhn_register A protocol error occurred: Internal Server Error , attempt #4, [Wed May 5 12:46:28 2010] rhn_register A protocol error occurred: Internal Server Error , attempt #5, [Wed May 5 12:46:28 2010] rhn_register Error communicating with server. The message was: Internal Server Error [Wed May 5 12:46:28 2010] rhn_register There was an error while activating the installation number found on disk: Error communicating with server. The message was: Internal Server Error [Wed May 5 12:56:28 2010] rhn_register A protocol error occurred: Internal Server Error , attempt #1, [Wed May 5 12:56:35 2010] rhn_register A protocol error occurred: Internal Server Error , attempt #2, [Wed May 5 12:56:42 2010] rhn_register A protocol error occurred: Internal Server Error , attempt #3, [Wed May 5 12:56:49 2010] rhn_register A protocol error occurred: Internal Server Error , attempt #4, [Wed May 5 12:56:56 2010] rhn_register A protocol error occurred: Internal Server Error , attempt #5, /******************************************************************************/ Kind regards, Erik Totté Assistent - Directie Aankoop, Infrastructuur en Informatica Vlaams Parlement Leuvenseweg 86 1011 Brussel Tel: (0)2 552 40 81 erik.totte
rhn_register is part of rhn-setup (rhn-client-tools src.rpm), I'll change the component
# python /usr/lib/python2.4/site-packages/instnum.py db3a-cd72-d891-eacd Product: RHEL Server Type: Entitlement Options: Standard Level3 FullProd VirtPlatform Allowed CPU Sockets: None Allowed Virtual Instances: None Package Repositories: Server VT Cluster ClusterStorage key: 14367437 'db3acd' checksum: 114 '72' options: 8584 'Standard Level3 FullProd VirtPlatform' socklimit: None 'None' virtlimit: None 'None' type: 1 'Entitlement' product: 0 'server' {'Virt': 'VT', 'Base': 'Server', 'ClusterStorage': 'ClusterStorage', 'Cluster': 'Cluster'} db3a-cd72-d891-eacd The installation number shown seems OK, although it's very unlikely this is a client side problem (judging by the internal server error messages). Please contact Red Hat Customer support if this is still an issue. Thank you.