Bug 603146
| Summary: | Evolution - imap account disappears | ||||||||
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| Product: | [Fedora] Fedora | Reporter: | chris <chris> | ||||||
| Component: | evolution | Assignee: | Matthew Barnes <mbarnes> | ||||||
| Status: | CLOSED WONTFIX | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||||
| Severity: | medium | Docs Contact: | |||||||
| Priority: | low | ||||||||
| Version: | 13 | CC: | lucilanga, mbarnes, mcrha | ||||||
| Target Milestone: | --- | ||||||||
| Target Release: | --- | ||||||||
| Hardware: | x86_64 | ||||||||
| OS: | Linux | ||||||||
| Whiteboard: | |||||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||||
| Doc Text: | Story Points: | --- | |||||||
| Clone Of: | Environment: | ||||||||
| Last Closed: | 2011-06-27 18:01:39 UTC | Type: | --- | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Embargoed: | |||||||||
| Attachments: |
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Created attachment 423336 [details]
This is Evolution after being idle for some period.
Thanks for a bug report. I do no recall seeing this myself or anything similar before, neither a similar bug. Could you try to close Evolution, and then move away (to some other directory) your local IMAP cache, and let recreate its content from scratch, whether it'll help, please? The local IMAP cache is at ~/.evolution/mail/imap/<account> thus renaming the folder to ~/.evolution/mail/imap/<account>.broken or similar may work very well. The only disadvantage of this is that the all folder hierarchy and messages will be fetched again, when you select them. I closed evolution, renamed the IMAP cache folder to .broken as suggested above and opened evolution. Took a while to re-fetch the messages. Then left for the day and left evolution open... this morning - empty. After reopening evolution, the account is as it should be. I"m attempting to rename ~/.evolution to ~/.evolution.broken and "start over". If unsuccessful, I will un-install evolution and re-install. I like evolution and want it to work! (In reply to comment #4) > I"m attempting to rename ~/.evolution to ~/.evolution.broken and "start over". > If unsuccessful, I will un-install evolution and re-install. That may not help, at least not with this IMAP issue. a) When you go to Edit->Preferences->Mail accounts, what is the "Protocol" column value for your account? b) Do you use also other than IMAP accounts? c) How is your IMAP account configured (what is checked, what isn't)? d) There is an IMAP+ provider available in Evolution 2.30.x, which is rather experimental and quite new, but it knows how to communicate to the server. Could you try to configure another IMAP account, this time with IMAP+, which will also connect to your IMAP server you've an issue with, please? I have seemed to work around the problem. I renamed the ~/.evolution directory, that didn't work so I removed evolution then re-installed and chose IMAP+ (prior to reading your suggestion). yuck, but it worked, I have not had the disappearing folders in over 8 hours (yesterday). Background I didn't provide previously, I upgraded from F12 but not by using either the "upgrade option" from the media nor via yum. I deleted everything but the /home directory, created new directory tree, then installed F13 from DVD media. As a real plus to me... <sarcasm> i subsequently deleted the ~/.evolution.broken, luckily it's IMAP. The protocol was imap, now it is imapx. The check-boxes were as default from F12, as it is now deleted I cannot confirm. I had (have) no other accounts, I don't even use the "local account" functionality (as best a possible) as I try to keep everything server side. One thing I found interesting is when I renamed the ~/.evolution directory and started evolution, I didn't have to re-create my account (sure, the mail had to be re-downloaded but questions about settings). When I removed evolution and re-installed, I did have to re-create my account (using the "Wizard"). Like some account information is stored outside of ~/.evolution or evolution looks for ~/.evolution type information. You're doing better that me! I've tried just about everything I can think of to get my IMAP inbox to show. I've tried: 1) rm -fR ~/.evolution 2) rm -fR ~/.evolution; rm -fR ~/.gconf/apps/evolution 3) Account setup as IMAP 4) Account setup as IMAP+ 5) Disabled the account and reenabled it. The account is created with SSL enabled. I still haven't been able to make the inbox on my account show. Anyone have any insights or workarounds? Oh, I should clarify that all subfolders appear - just not the inbox. Could you go to Folder->Subscriptions and see whether the Inbox is subscribed? As far as I know Evolution expects it to be subscribed, to show its content. When I look at the folder subscriptions, the inbox does not show either. This makes it impossible to check if it is subscribed or not :( I managed to find the cause of this - by modifying an IMAP server option.
In /etc/dovecot.conf:
namespace private {
## Change this to YES or uncomment it.
inbox = yes
}
Restart dovecot on the mail server and the INBOX will now show and function as it should.
I still believe this is a bug against Evolution though - as no other mail client (Outlook 2007/2010, thunderbird, Outlook Express, RoundcubeMail, squirellmail, etc etc) requires that this option be set.
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Created attachment 423335 [details] This is Evolution upon opening/starting the program Description of problem: After opening Evolution and having it open in the background for a period of time (3 to 10 minutes - not timed). The Imap account inbox and subdirectories disappear. Disabeling the account an re-enabling the account brings back the inbox and subdirectories, but now the inbox only shows un-read items (Not my desired setting). This did not occur in F12. The system (except the /home directory) was reformatted and reinstalled. Version-Release number of selected component (if applicable): evolution-2.30.1-8.fc13.x86_64 (latest by yum) How reproducible: Every time Evolution is opened and allowed to stay open in the background. Steps to Reproduce: 1. Open Evolution 2. Use other programs or walk away 3. Actual results: imap account inbox and subs disappear Expected results: imap account inbox and subs *do not* disappear Additional info: every time Evolution is closed and re-opened the account displays as expected.