Bug 604850

Summary: [abrt] crash in openoffice.org-core-1:3.2.0-12.24.fc13: getTypeName: nsplugin. (Calibre related ?)
Product: [Fedora] Fedora Reporter: Michal Nowak <mnowak>
Component: openoffice.orgAssignee: Caolan McNamara <caolanm>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: medium Docs Contact:
Priority: low    
Version: 13CC: caolanm, ohudlick
Target Milestone: ---   
Target Release: ---   
Hardware: i686   
OS: Linux   
Whiteboard: abrt_hash:f1000b9c22ad89066c8e7173de40013ef3e2c0d0
Fixed In Version: openoffice.org-3.2.0-12.25.fc13 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2010-07-01 18:58:42 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
File: backtrace
none
Another similar OO.o crash none

Description Michal Nowak 2010-06-16 20:34:11 UTC
abrt 1.1.1 detected a crash.

architecture: i686
Attached file: backtrace
cmdline: /usr/lib/openoffice.org3/basis-link/program/nsplugin 31 32 -env:INIFILENAME=vnd.sun.star.pathname:/usr/lib/openoffice.org3/program/redirectrc /usr/lib/openoffice.org3/program
component: openoffice.org
crash_function: getTypeName
executable: /usr/lib/openoffice.org/basis3.2/program/nsplugin
global_uuid: f1000b9c22ad89066c8e7173de40013ef3e2c0d0
kernel: 2.6.33.5-112.fc13.i686
package: openoffice.org-core-1:3.2.0-12.24.fc13
rating: 4
reason: Process /usr/lib/openoffice.org/basis3.2/program/nsplugin was killed by signal 11 (SIGSEGV)
release: Fedora release 13 (Goddard)

Comment 1 Michal Nowak 2010-06-16 20:34:13 UTC
Created attachment 424585 [details]
File: backtrace

Comment 2 Caolan McNamara 2010-06-17 07:43:43 UTC
Looks like the firefox plugin that has crashed. Are you able to reproduce this, is there a quick and easy way to get it to happen again ?

Comment 3 Michal Nowak 2010-06-17 08:07:02 UTC
I guess it's reproducible. What I do: Have this http://documentation-stage.bne.redhat.com/docs/en-US/Red_Hat_Enterprise_Linux/6/epub/Developer_Guide/Red_Hat_Enterprise_Linux-6-Developer_Guide-en-US.epub ePub file and wanted it to be converted to MOBI, so my Kindle can read it. So opened Calibre (0.7.1), added that file to Library and then converted from ePub to MOBI. That made the crash (saw it today once again when converting Developers Guide.

I dunno if/why/how Calibre uses OO.o in this conversion. (Well Firefox was opened that time.)

Comment 4 Caolan McNamara 2010-06-17 08:47:13 UTC
Hmm, I sort of feel Calibre is a co-incidental red-herring here. If you repeat the conversion does the crash indicator appear ?

Comment 5 Michal Nowak 2010-06-18 12:22:28 UTC
Created attachment 425097 [details]
Another similar OO.o crash

Hmm, nope... Tried twice and it did not appeared. It happened to me yesterday again, with this traceback (however abrt said it's "another crash" -- I can file it as separate bug if you want me to).

Comment 6 Caolan McNamara 2010-06-18 12:39:10 UTC
No, its the same problem, the issue is what is triggering the problem. So I assume that you have the openoffice.org firefox plugin enabled ?, i.e. is tools->options->internet->browser plugin togged on or off ?

It's clear that its another related to the lifecycle issue around shutting down multiple threads. I do have a patch I put into devel which definitely fixes part of this story, but it may not be complete. Ideally I could get a (at least semi-) reproducible scenario for this one to see if its fixed by that theoretical fix.

Comment 7 Caolan McNamara 2010-06-18 15:09:47 UTC
I'll try that anyway, should help clarify this anyway even if not a complete fix. Stay tuned for a test-build on Mon or something.

Comment 8 Fedora Update System 2010-06-21 08:49:48 UTC
openoffice.org-3.2.0-12.25.fc13 has been submitted as an update for Fedora 13.
http://admin.fedoraproject.org/updates/openoffice.org-3.2.0-12.25.fc13

Comment 9 Fedora Update System 2010-06-21 21:37:55 UTC
openoffice.org-3.2.0-12.25.fc13 has been pushed to the Fedora 13 testing repository.  If problems still persist, please make note of it in this bug report.
 If you want to test the update, you can install it with 
 su -c 'yum --enablerepo=updates-testing update openoffice.org'.  You can provide feedback for this update here: http://admin.fedoraproject.org/updates/openoffice.org-3.2.0-12.25.fc13

Comment 10 Michal Nowak 2010-06-28 10:06:40 UTC
(In reply to comment #6)
> No, its the same problem, the issue is what is triggering the problem. So I
> assume that you have the openoffice.org firefox plugin enabled ?, i.e. is
> tools->options->internet->browser plugin togged on or off ?

I have this enabled.

(In reply to comment #7)
> I'll try that anyway, should help clarify this anyway even if not a complete
> fix. Stay tuned for a test-build on Mon or something.    

I believe I updated to this new version -- no crash so far.

Comment 11 Fedora Update System 2010-07-01 18:58:21 UTC
openoffice.org-3.2.0-12.25.fc13 has been pushed to the Fedora 13 stable repository.  If problems still persist, please make note of it in this bug report.