Bug 609149

Summary: printer canon pixma ip4200 communicates ink levels but system-config-printer does not show them
Product: [Fedora] Fedora Reporter: Jonathan <emailjonathananderson-fedora>
Component: cupsAssignee: Tim Waugh <twaugh>
Status: CLOSED DUPLICATE QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: medium Docs Contact:
Priority: low    
Version: 13CC: jpopelka, twaugh
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2010-09-15 08:51:33 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
output of "lpinfo -l -v" none

Description Jonathan 2010-06-29 14:12:54 UTC 
Description of problem:
printer canon pixma ip4200 communicates ink levels but system-config-printer does not show them in the printer properties. The tab Ink/toner levels just reads "marker levels are not reported for this printer". Also, printer driver was not identified automatically, it had to be manually selected

Version-Release number of selected component (if applicable):
system-config-printer.x86_64                1.2.2-4.fc13
cups.x86_64                 1:1.4.3-6.fc13

How reproducible:
always

Steps to Reproduce:
1. attach printer canon pixma ip4200 (with USB)
2. wait for automatic driver selection which fails. manually select driver.
3. open properties for printer and go to tab "Ink/toner levels"
  
Actual results:
no information is displayed

Expected results:
display of ink levels, and possibly other status messages

Additional info:
Comment 1 Jiri Popelka 2010-06-29 14:19:01 UTC 
What does
su -c "lpinfo -l -v"
show ?
Comment 2 Jonathan 2010-06-29 15:57:46 UTC 
Created attachment 427723 [details]
output of "lpinfo -l -v"
Comment 3 Tim Waugh 2010-08-23 11:08:51 UTC 
The printer may be capable of reporting ink levels, but the driver needs to actually fetch them from the printer.

Which driver are you using?

If you aren't sure, please run the printing troubleshooter and attach the resulting troubleshoot.txt file.
https://fedoraproject.org/wiki/Printing/Debugging#Printing_troubleshooter
Comment 4 Jonathan 2010-09-14 22:29:47 UTC 
Driver: "Canon PIXMA iP4200 - CUPS+Gutenprint v5.2.5 Simplified"
Comment 5 Tim Waugh 2010-09-15 08:51:33 UTC 

*** This bug has been marked as a duplicate of bug 238882 ***