Bug 657019

Summary:	Command line installation of proxy 5.4 fails
Product:	Red Hat Satellite Proxy 5	Reporter:	Martin Poole <mpoole>
Component:	Installer	Assignee:	Stephen Herr <sherr>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Red Hat Satellite QA List <satqe-list>
Severity:	high	Docs Contact:
Priority:	high
Version:	540	CC:	cperry, nbronson
Target Milestone:	---
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:
Clones:	714211 (view as bug list)		Environment:
Last Closed:	2010-12-03 15:11:15 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	646488, 714211

Description Martin Poole 2010-11-24 17:29:53 UTC

Description of problem:

Installation of Proxy 5.4 from a satellite server 5.4 (upgraded from previous version) fails.

# configure-proxy.sh RHN Parent [satellite.example.com]: 
CA Chain [/usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT]: 
Proxy version to activate [5.3]: 5.4
Traceback email []: 
Use SSL [Y/n]: 
HTTP Proxy []: 
Regardless of whether you enabled SSL for the connection to the Spacewalk
Parent
Server, you will be prompted to generate an SSL certificate.
This SSL certificate will allow client systems to connect to this Spacewalk
Proxy
securely. Refer to the Spacewalk Proxy Installation Guide for more information.
Organization []: none
Organization Unit [host-139.example.com]: 
Common Name [host-139.example.com]: 
City []: city
State []: state
Country code []: US
Email []: root.com
API version: 5.4.0

There was a problem activating the RHN Proxy entitlement:
ERROR: upon entitlement/activation attempt: unknown error - <Fault 1046:
'redstone.xmlrpc.XmlRpcFault: proxy_channel_not_found'>
Proxy activation failed! Installation interrupted.
API version: 5.4.0
RHN Proxy successfully deactivated.




Version-Release number of selected component (if applicable):

spacewalk-proxy-installer-1.1.2-1.el5sat


Additional info:

satellite server is rhel5.5, x86_64, 5.4 upgrade from 5.3

all proxy channels synced and current.

fresh rhel5.5 install for proxy server.


Would appear to be related to versions being offered by the satellite server.

[root@host-139 ~]# rhn-proxy-activate --server=satellite.example.com --list-available-versions
5.3
5.2


Using the webUI on the satellite and using the deprecated proxy install I can install the 5.4 proxy successfully (modulo osad bug in BZ656963)

Comment 1 Miroslav Suchý 2010-11-25 10:46:12 UTC

This is caused by missing mapping between table RHNCHANNEL with labels:
redhat-rhn-proxy-5.4-server-i386-5
redhat-rhn-proxy-5.4-server-x86_64-5
and table RHNCHANNELPRODUCT with product, version:
proxy, 5.4

Interesting is that this mapping exist for
redhat-rhn-proxy-5.4-server-x86_64-6
redhat-rhn-proxy-5.4-server-i386-6
but we do not have this product (yet).

This is hosted problem. RHN Satellite receive this data via satellite-sync.
Please add this missing mappings. You can leave those extraneous data on place, it does not harm anything.

I verified that if I run on RHN Satellite:
update rhnchannel set CHANNEL_PRODUCT_ID=(select id from RHNCHANNELPRODUCT where product='proxy' and version=5.4) where label='redhat-rhn-proxy-5.4-server-x86_64-5' or label='redhat-rhn-proxy-5.4-server-i386-5';
then it will start working.

Comment 5 Clifford Perry 2010-12-01 22:26:33 UTC

5.4.0 Satellite - sync'd only with RHN, which has 5.3 and 5.4 Proxy channels on it, I seem to be missing a 5.4 Proxy product from rhnchannelproduct:

SQL> SELECT ID,LABEL,CHANNEL_PRODUCT_ID from rhnChannel WHERE label like 'redhat-rhn-proxy-%';

        ID
----------
LABEL
--------------------------------------------------------------------------------
CHANNEL_PRODUCT_ID
------------------
       102
redhat-rhn-proxy-5.3-server-i386-5
                 1

       103
redhat-rhn-proxy-5.4-server-i386-5


        ID
----------
LABEL
--------------------------------------------------------------------------------
CHANNEL_PRODUCT_ID
------------------


SQL> SELECT * FROM rhnChannelProduct where product like '%oxy%';

        ID
----------
PRODUCT
--------------------------------------------------------------------------------
VERSION                                                          B CREATED
---------------------------------------------------------------- - ---------
MODIFIED
---------
         1
proxy
5.3                                                              N 23-NOV-10
23-NOV-10


SQL>

Comment 17 Martin Poole 2010-12-03 15:01:20 UTC

Customer reports 

# rhn-proxy-activate --server=satellite.example.com --list-available-versions
5.4
5.3


and is proceeding with other checks, but this part seems resolved.

Comment 18 Stephen Herr 2010-12-03 15:11:15 UTC

Fantastic. I will close this bug then.