Bug 659735

Summary: Pool Refresh Pulse Bar Does Not Handle Errors
Product: Red Hat Enterprise Linux 6 Reporter: Devan Goodwin <dgoodwin>
Component: subscription-managerAssignee: Bryan Kearney <bkearney>
Status: CLOSED ERRATA QA Contact: John Sefler <jsefler>
Severity: medium Docs Contact:
Priority: low    
Version: 6.1CC: bkearney
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2011-05-19 13:37:53 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Bug Depends On:    
Bug Blocks: 639436    
Description Flags
Unable to verify server's identity dialog none

Description Devan Goodwin 2010-12-03 15:19:18 UTC
Description of problem:

In an exception is thrown while the pulse bar is showing as we query pools from the server, the bar never goes away, stack trace goes to console, GUI sees no indication anything is wrong.

Version-Release number of selected component (if applicable):

git master today.

How reproducible:


Steps to Reproduce:
1. Using a Candlepin dev setup, register your RHSM client.
2. Redeploy Candlepin and repopulate the DB. (gendb=1)
3. Start your RHSM client again, go to All Subscriptions, and hit Search.
Actual results:

Progress bar spins forever. You should see a stack trace printed to console about invalid username/password. (this is because the consumer's identity was destroyed upstream, so it's identity cert is no longer valid and thus it cannot be used to authenticate)

Expected results:

Progress bar should handle exceptions and report consistently with the rest of the GUI.

Additional info:

Comment 2 Bryan Kearney 2010-12-03 22:08:21 UTC
I see the error handling only when accessability is on. Not when it is off.

Comment 4 John Sefler 2011-01-07 19:54:03 UTC
moving to VERIFIED.

[root@jsefler-onprem01 ~]# rpm -q subscription-manager-gnome

The busy dialog opens for a second and then closes and is replaced by error dialog "Unable to verify server's identity: certificate verify failed"

See following attached screenshot

Comment 5 John Sefler 2011-01-07 19:55:49 UTC
Created attachment 472290 [details]
Unable to verify server's identity dialog

Error dialog opens without breaking the busy dialog.

Comment 6 errata-xmlrpc 2011-05-19 13:37:53 UTC
An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.