Bug 679665

Summary:	recognize_guests.py doesn't recognize few guest systems on RHN Satellite v5.4
Product:	Red Hat Satellite 5	Reporter:	Paresh Mutha <pmutha>
Component:	Upgrades	Assignee:	Milan Zázrivec <mzazrivec>
Status:	CLOSED ERRATA	QA Contact:	Martin Minar <mminar>
Severity:	high	Docs Contact:
Priority:	medium
Version:	540	CC:	cperry, jhutar, mkoci, mminar, xdmoon
Target Milestone:	---
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	rhn-upgrade-5.4.0.23-1	Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2011-06-16 17:30:40 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	677507

Description Paresh Mutha 2011-02-23 07:04:56 UTC

Description of problem:
On RHN Satellite v5.4, there are few guests systems registered and are consuming regular entitlements. Executing recognize_guests.py against that satellite doesn't recognize few guest systems which are consuming regular entitlement

Version-Release number of selected component (if applicable):
RHN Satellite v5.4

How reproducible:
Always

Steps to Reproduce:
1.Register few guest systems on RHN Satellite v5.4
2.Execute recognize_guests.py 
  
Actual results:
Few systems are not listed as guests

Expected results:
All guests which are consuming regular entitlement should be listed and converted as guest

Comment 2 Milan Zázrivec 2011-04-07 11:47:51 UTC

satellite.git SATELLITE-5.4: 43d7682e1ce730444507052f5580696a0250b633

Comment 3 Joey Prestia 2011-04-07 21:46:23 UTC

Upgrade to Satellite v5.4 having same issue except that executing recognize_guests.py does not recognize any guests systems. 

Version-Release number of selected component (if applicable):
RHN Satellite v5.4

How reproducible:
Always

Steps to Reproduce:
1.Execute recognize_guests.py

Actual results:
No systems are discovered and converted.

Expected results:
All guests which are consuming regular entitlement should be listed and
converted as guest. 

The only way to get a guest system to be recognized is to delete the systems profile and register the system

Comment 5 Šimon Lukašík 2011-06-06 07:14:01 UTC

Verified with rhn-upgrade-5.4.0.25-1.el5sat

Testing procedure:
- register a few kvm guets (rhel 4 and 5) to RHN Satellite 5.2.1
- follow the upgrade instructions (including recognize_guests)
- Check EligibleFlexGuests.do page. Including all your guest systems
- Convert guests to consume flex entitlements on webui
- All the guests consume flex entitlement

Comment 6 Clifford Perry 2011-06-16 17:30:40 UTC

An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHEA-2011-0876.html