Bug 6958

Summary: System freeze under KDE/GNOME/Window Managers
Product: [Retired] Red Hat Linux Reporter: Oliver Richman <xinjia>
Component: XFree86Assignee: Preston Brown <pbrown>
Status: CLOSED RAWHIDE QA Contact:
Severity: high Docs Contact:
Priority: medium    
Version: 6.1   
Target Milestone: ---   
Target Release: ---   
Hardware: i386   
OS: Linux   
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2000-01-14 17:35:23 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description Oliver Richman 1999-11-12 17:25:07 UTC
Bug Report:

Description of Problem:
  If any KDE or Gnome application is run, or anything on the AnotherLevel
bar is used, the system will freeze within 3 minutes.

  The mouse cursor dissapears and I cannot type anything. I cannot toggle
numlock or reboot using CTRL-ALT-DEL.

Problem does not affect:
  Non-X Linux, Normal X, AnotherLevel menus(maybe), "failsafe" mode from
  an X display manager, MS-Windows programs (under MS-Windows).

  I installed RedHat 6.1 and was gradually shrinking the size of my
windows partition, in a premeditated move to delete it and run only Linux.
Everything worked fine at this point. Then I uninstalled GNOME in order to
move to KDE. I did this by using rpm to remove every gnome package on my
system. I then bought a Paradise External Modem because my AOpen PCI modem
didn't work, and decided to buy a Cirrus Logic 5465 PCI video card to
replace my old, snow-bound Cirrus Logic 5446 PCI video card.

When I installed the new hardware, I decided to reinstall GNOME, by using
rpm on all the GNOME packages. No errors here.

I noticed that everything worked better except with this new hardware
except that if I ran any KDE or GNOME application, including only kvt or
the Gnome terminal, the system would crash within a few minutes. The
problem and may not exist if I only run AnotherLevel or regular
X, since I have not experienced the problem running either of those two
configurations. Of course, the problem does not ever occurr using the
Linux terminal.

POSSIBLE CAUSE: Bad X drivers? Problems with KDE and/or GNOME?

I doubt it is actually a problem with KDE or GNOME, because both desktop
environments seem to cause this problem. So I strongly suspect it is a
configuration error or a problem with the X drivers for the CL-5465
chipset. However if you know ANY WAY I *MIGHT* be able to fix this
problem, then please tell me! I'd do anything to run KDE. You see, I am
trying to impress my boss into using Linux + StarOffice/KOffice at work (5
computers) instead of MS-Windows + Office, and this is the critical
juncture. I need it to work for at least 20 minutes in a row.. Please
help :)

  RedHat 6.1 (Cartman) distribution kernel 2.2.10.
  Intel Celeron 300MHZ processor
  Cirrus Logic PCI 5465 Video Card, 4megs / AGP
  ECom monitor (www.ecomcom.com) set to "Generic Multiscan" in X11 config.
  Paradise 56k External Modem
  Unconfigured Yamaha OPL soundcard (ISA PnP)
  Unconfigured HP ScanJet 5p ISA card.
  96 megs ram, 3gb hd, "SoundBlaster" CDROM.


Oliver Richman

Cc: KDE bugs list
Cc: GNOME bugs list

Comment 1 Oliver Richman 1999-11-13 03:41:59 UTC
Dear Sir; I have resolved this problem. It is a buggy X driver! In order to use
these cards, please use a colour depth of 16 bits at 1024x768 (or whatever). The
reason they crash is because the C drivers don't like the 32 bit colour depth I
was using. 24 bit depth is yet untested but hey, who cares, i'm in 1024x768 mode
and it RUNS GREAT! :)

Comment 2 Oliver Richman 1999-11-13 03:42:59 UTC
Oops, make that X drivers. Even thought they *were* probably written in C... hee

Comment 3 Preston Brown 2000-01-14 17:35:59 UTC
this will be fixed for the next release.