Bug 699157
Summary: | Error contacting the Account manager when opening Empathy | ||||||
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Product: | [Fedora] Fedora | Reporter: | Miguel Mora <mik.es.mora> | ||||
Component: | empathy | Assignee: | Brian Pepple <bdpepple> | ||||
Status: | CLOSED DUPLICATE | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||
Severity: | unspecified | Docs Contact: | |||||
Priority: | unspecified | ||||||
Version: | 15 | CC: | bdpepple, jamescape777 | ||||
Target Milestone: | --- | ||||||
Target Release: | --- | ||||||
Hardware: | i386 | ||||||
OS: | Linux | ||||||
Whiteboard: | |||||||
Fixed In Version: | Doc Type: | Bug Fix | |||||
Doc Text: | Story Points: | --- | |||||
Clone Of: | Environment: | ||||||
Last Closed: | 2011-04-26 02:32:12 UTC | Type: | --- | ||||
Regression: | --- | Mount Type: | --- | ||||
Documentation: | --- | CRM: | |||||
Verified Versions: | Category: | --- | |||||
oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
Cloudforms Team: | --- | Target Upstream Version: | |||||
Embargoed: | |||||||
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What version of selinux-policies do you have installed? If found no selinux-policies but if found: selinux-policy-3.9.16-16.fc15 (In reply to comment #2) > If found no selinux-policies but if found: > selinux-policy-3.9.16-16.fc15 Right. This bug is due to selinux preventing telepathy-mission-control from running (which is needed by Empathy to manage accounts). (In reply to comment #3) > (In reply to comment #2) > > If found no selinux-policies but if found: > > selinux-policy-3.9.16-16.fc15 > > Right. This bug is due to selinux preventing telepathy-mission-control from > running (which is needed by Empathy to manage accounts). If I open the SELinux Alert Browser it doesn't displays any alert. I've reinstalled all telepathy packages, and I'm getting the same issue when i try to launch empathy from Activities panel, Cairo-Dock or Terminal But, if I try to launch empathy from Terminal as root, i get the next display: [root@Lorien mikemora]# empathy (empathy:2726): tp-glib-CRITICAL **: tp_proxy_prepare_async: assertion `TP_IS_PROXY (self)' failed (empathy:2726): GLib-GObject-WARNING **: invalid (NULL) pointer instance (empathy:2726): tp-glib-CRITICAL **: tp_g_signal_connect_object: assertion `G_TYPE_CHECK_INSTANCE (instance)' failed Segment violation (`core' generated) Temporary solved by disabling SELinux. The better solution is to run to go back to the previous selinux-policy: yum downgrade selinux-policy* Unfortunately, the next earlier version has other issues with empathy which prevent it from operating properly. *** This bug has been marked as a duplicate of bug 698884 *** |
Created attachment 494450 [details] Screenshot displaying the errors Description of problem: When I try to open Empathy (from activities or Terminal) it displays an error message: Error contacting the Account Manager There was an error while trying to connect to the Telepathy Account Manager. The error was: Failed to execute program /usr/libexec/mission-control-5: Success Also I can't open the Account Manager from System Settings --- Messaging and VoIP Accounts Version-Release number of selected component (if applicable): Empathy 3.0.0-1.fc15 How reproducible: When trying to open Empathy in any way (Applications panel, Cairo-dock launcher, typing empathy on Terminal), even in GNOME 3 and KDE 4.6 When trying to launch Messaging and VoIP Accounts tab on System Settings Steps to Reproduce: 1. Open Empathy 2. It displays the error 1. Open Messaging and VoIP Accounts (from Activities/Applications/System Tools/System Settings) 2. The window doesn't show anything Actual results: Cannot use the application Expected results: The application should connect to my predefined messaging accounts Additional info: I removed first and then reinstalled gnome-control, empathy and telepathy* without sucess, have deleted too the config. files located on home directory but nothing changes