| Summary: | Red Hat 5.6 x86 can't read a driver disk from internal CDROM | ||||||
|---|---|---|---|---|---|---|---|
| Product: | Red Hat Enterprise Linux 5 | Reporter: | apfeiffe | ||||
| Component: | anaconda | Assignee: | Brian Lane <bcl> | ||||
| Status: | CLOSED INSUFFICIENT_DATA | QA Contact: | Release Test Team <release-test-team> | ||||
| Severity: | medium | Docs Contact: | |||||
| Priority: | unspecified | ||||||
| Version: | 5.6 | CC: | anthony.cheung, anthony.cheung, apfeiffe, atodorov, bharath.bhushan, ddettke, huangj, matt.woempner, nkattang, ovasik, pbokoc, phinchman, sapna.francis, william.gens | ||||
| Target Milestone: | rc | Keywords: | OtherQA | ||||
| Target Release: | --- | Flags: | bcl:
needinfo?
(apfeiffe) |
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| Hardware: | x86_64 | ||||||
| OS: | Linux | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2013-12-18 23:19:50 UTC | Type: | --- | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Bug Depends On: | |||||||
| Bug Blocks: | 921048, 928844 | ||||||
| Attachments: |
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Description
apfeiffe
2011-06-03 16:48:49 UTC
Adding to the cc list. Please attach /tmp/anaconda.log and /tmp/syslog from after the prompting should have taken place to this bug report. Thanks. I can't seem to get a command line prompt to be able to copy the requested logs. I have tried alt-f1 through alt-f12 and none of them give me a command line prompt. Can you use external cdrom to get further and then give us the logs in debug mode (linux dd mpath debug debug=1)? It may contain enough information about device enumeration. The vendor I am performing this test for is no longer supporting Red Hat 6.1 x86. Therefore I will not be providing any further information on this issue. Feel free to close out this defect. Thanks My last comment (Comment 5) was intended for a different defect and should be ignored. I will reproduce this using the issue with debug=1 and provide the logs. Thanks Created attachment 520632 [details]
Requested logs
I have gathered the requested logs. Here are the steps taken:
- Booted up with the following options: linux mpath dd debug debug=1
- When it asked if I wanted to load a driver disk, I inserted the driver disk into the drive and clicked on 'yes'. The installer did not load the driver moved to the next step of the installer without any messages
- Once the installer GUI was loaded, I was able to copy the logs off and bundle them up into the logs.zip file which I am uploading now.
I don't see anything obviously wrong in the logs. If using the same cd in an external drive then the problem is likely the internal drive. I've seen drives that refuse to read cds that were written on different systems. After booting the system with the external drive can you mount the driver disk on the internal drive? |