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Description of problem: I am installing Red Hat 5.6 x86 and need to load a driver update disk. At the install screen, I specify: linux mpath dd On the screen that asks if I have a driver disk to load I choose yes. It proceeds to move forward with the install and does not prompt for which drive has the driver update disk. The driver update disk is never loaded. Version-Release number of selected component (if applicable): Red Hat 5.6 x86 How reproducible: Always Steps to Reproduce: 1. Start RH 5.6 x86 installer on DL380 G7 2. At install screen, type: linux mpath dd 3. When it asks if you have a driver disk, choose 'yes' and then it continues with the install without loading a driver update. Actual results: Fails to load a driver update disk Expected results: Should prompt for which driver the driver update disk is in and install the driver. Additional info: Workaround is to use an external cdrom drive for the driver update.
Adding to the cc list.
Please attach /tmp/anaconda.log and /tmp/syslog from after the prompting should have taken place to this bug report. Thanks.
I can't seem to get a command line prompt to be able to copy the requested logs. I have tried alt-f1 through alt-f12 and none of them give me a command line prompt.
Can you use external cdrom to get further and then give us the logs in debug mode (linux dd mpath debug debug=1)? It may contain enough information about device enumeration.
The vendor I am performing this test for is no longer supporting Red Hat 6.1 x86. Therefore I will not be providing any further information on this issue. Feel free to close out this defect. Thanks
My last comment (Comment 5) was intended for a different defect and should be ignored. I will reproduce this using the issue with debug=1 and provide the logs. Thanks
Created attachment 520632 [details] Requested logs I have gathered the requested logs. Here are the steps taken: - Booted up with the following options: linux mpath dd debug debug=1 - When it asked if I wanted to load a driver disk, I inserted the driver disk into the drive and clicked on 'yes'. The installer did not load the driver moved to the next step of the installer without any messages - Once the installer GUI was loaded, I was able to copy the logs off and bundle them up into the logs.zip file which I am uploading now.
I don't see anything obviously wrong in the logs. If using the same cd in an external drive then the problem is likely the internal drive. I've seen drives that refuse to read cds that were written on different systems. After booting the system with the external drive can you mount the driver disk on the internal drive?