Bug 725403

Summary:	cups does not work with Xerox network printers in Fedora 15
Product:	[Fedora] Fedora	Reporter:	Ioannis Aslanidis <iaslanidis>
Component:	cups	Assignee:	Tim Waugh <twaugh>
Status:	CLOSED DUPLICATE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	urgent	Docs Contact:
Priority:	unspecified
Version:	15	CC:	jpopelka, twaugh
Target Milestone:	---
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2011-07-25 14:36:20 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Ioannis Aslanidis 2011-07-25 11:46:50 UTC

Description of problem:

In both a clean Fedora 15 install and an upgrade from Fedora 14, cups is unable to print on Xerox Network Printers. My problem is specific to Xerox WorkCentre 7232/7242. In Fedora 14 it was working fine. I have tested this with all the drivers released by Xerox. All of them work in Fedora 14 and none of them works in Fedora 15.

Version-Release number of selected component (if applicable):

cups-1.4.7-3.fc15.x86_64

How reproducible:
ALWAYS

Steps to Reproduce:
1. Configure Xerox Network printer with any protocol (socket, ipp, ldp,... doesn't matter, none of them will work)
2. Install any Xerox driver for the printer, or even a generic one.
3. Try to print anything.
4. cups responds "/usr/lib/cups/backend/socket failed" or similar all the time
  
Actual results:
Printer communication fails miserably.

Expected results:
Printing should work.

Additional info:
I have disabled SELinux to do the tests, but changes nothing. I have tested printing in a Canon Network Printer and it works properly.


Xerox drivers: http://www.support.xerox.com/support/workcentre-7232-7242/downloads/enus.html?operatingSystem=linux&fileLanguage=en

Comment 1 Tim Waugh 2011-07-25 12:00:10 UTC

Sounds like bug #719057.  What does 'rpm -q cups' say?  Does this update fix it?:
  https://admin.fedoraproject.org/updates/cups-1.4.7-9.fc15

Comment 2 Ioannis Aslanidis 2011-07-25 14:28:56 UTC

cups-1.4.7-3.fc15.x86_64 (I already gave it in the ticket description)

And yes, that package fixes the issue. Thank you!

Comment 3 Tim Waugh 2011-07-25 14:36:20 UTC


*** This bug has been marked as a duplicate of bug 719057 ***