Bug 725836

Summary: OKI B410D isn't able to print with the default (Foomatic/hpijs-pcl5e) driver
Product: [Fedora] Fedora Reporter: Daniel Kreuter <daniel.kreuter85>
Component: control-centerAssignee: Control Center Maintainer <control-center-maint>
Status: CLOSED WONTFIX QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 15CC: control-center-maint, jpopelka, rstrode, twaugh
Target Milestone: ---Keywords: Reopened
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2012-08-07 19:47:27 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Attachments:
Description Flags
Troubleshoot as wished none

Description Daniel Kreuter 2011-07-26 17:32:43 UTC
Description of problem:

When i plugged my printer OKI B410D the first time into my USB Fedora configured it using the default driver of OKI (Foomatic/hpijs-pcl5e) and I want to print something (Testpage or something else doesn't matter) nothing happens.
Switching to the Generic/Generic PCL 5e LF Printer - CUPS+Gutenprint v5.2.7 Simplified (en) driver and everything works fine.

Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1. Remove printer if already configured
2. Plug the printer into the USB port
3. Wait until it is configured
4. Try to print a page
5. Go to http://127.0.0.1:631/printers and switch to the Generic/Generic PCL 5e LF Printer - CUPS+Gutenprint v5.2.7 Simplified (en) driver
6. Try again to print a page
  
Actual results:

Doesn't print choosing the default driver

Expected results:

Plug the usb cable to the USB, wait for configuring and after that start printing without need of changing the driver first.

Additional info:

Comment 1 Jiri Popelka 2011-07-27 07:51:31 UTC
Is any other foomatic driver for OKI B410 working (I see there's also lj4dith, ljet4, ljet4d, pxlmono) ?

Can you also attach an output from printing troubleshooter when using the default Foomatic/hpijs-pcl5e driver ?
https://fedoraproject.org/wiki/Printing/Debugging#Printing_troubleshooter

thanks

Comment 2 Daniel Kreuter 2011-07-28 12:29:41 UTC
Ok the problem was a missing driver (hpijs). After installation the printer is working with the driver Foomatic/hpijs-pcl5e

Comment 3 Tim Waugh 2011-07-28 13:55:16 UTC
Daniel: the printer driver should be installed automatically, and in your case it wasn't.  Please provide the printing troubleshooter output so that we can fix that.

Comment 4 Daniel Kreuter 2011-08-07 17:13:26 UTC
Created attachment 517063 [details]
Troubleshoot as wished

Hello,

as you wished here the troubleshoot file. Hope you can find the reason why the driver isn't installed when adding the printer the first time.

Comment 5 Tim Waugh 2011-08-08 08:17:40 UTC
Thanks.  Could I also please ask you to run this command (with the printer switched on) and show me the output?

su -c 'lpinfo -l -v'

Thanks.

Comment 6 Daniel Kreuter 2011-08-08 09:18:00 UTC
http://pastebin.com/8ZTNGHpB

Comment 7 Tim Waugh 2011-08-08 09:34:47 UTC
Relevant part (in case the pastebin disappears):

Device: uri = usb://OKI%20DATA%20CORP/B410
        class = direct
        info = OKI DATA CORP B410
        make-and-model = OKI DATA CORP B410
        device-id = MANUFACTURER:OKI DATA CORP;COMMAND SET:PJL,PCL,IBMPPR,EPSONFX,PCLXL;MODEL:B410;CLASS:PRINTER;DESCRIPTION:OKI B410;
        location =

Comment 8 Tim Waugh 2011-08-09 12:22:13 UTC
The situation is that foomatic-db already has the correct Device ID tagged.  As it is a generic driver, it doesn't make sense for that driver (hpijs) to be tagged with that make and model specifically.

The fix will be for GNOME control-center to inspect the PPD file to find out that more packages need to be installed, and to install them.

Comment 9 Fedora End Of Life 2012-08-07 19:47:29 UTC
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