Bug 732226

Summary: "Thermal Shutdown Occurred" message arises every time booting system
Product: [Fedora] Fedora Reporter: Fangwen Yu <yynyygy>
Component: kernelAssignee: John Feeney <jfeeney>
Status: CLOSED WORKSFORME QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 15CC: gansalmon, itamar, jamesrfoster, jfeeney, jonathan, kernel-maint, madhu.chinakonda
Target Milestone: ---Keywords: Reopened
Target Release: ---   
Hardware: i686   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2012-06-06 18:58:16 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Attachments:
Description Flags
output of the shell script
none
output of dmesg
none
output of acpidump
none
output of dmesg(new version) none

Description Fangwen Yu 2011-08-21 03:06:29 UTC 
Description of problem:
Every time I boot my system, I would get a message says:

Thermal Shutdown Occurred
The system BIOS has detected that your notebook PC was put into hibernation or shutdown to avoid overheating. The system is now operating normally.
Overheating may occurred if the cooling vents are blocked or the operating temperature exceeds the specifications. The system should return to normal once the situation is resolved.

After a few seconds, it boots into Fedora 15.

Version-Release number of selected component (if applicable):
Fedora (2.6.40.3-0.fc15.i686)

How reproducible:
Every time

Steps to Reproduce:
1.Boot system.
2.
3.
  
Actual results:
It never shuts down due to temperature related problems actually, but the warning message is annoying.

Expected results:
Boot smoothly with no warning message.


Additional info:
My laptop is a new one, so it couldn't be the cooling vents reason.
This problem also occurred with Ubuntu, Debian as far as I have tried, but not with Windows.
If I add "acpi=off" to the boot options, the warning message would disappear.
My hardware:
Processor: 2.1 GHz Intel Core i3-2310M
Video card: an ATI Radeon HD6470M and an Intel GMA HD integrated graphic chipset
Comment 1 Dave Jones 2011-08-23 15:26:27 UTC 
What laptop model is it ?

Can you attach the output of this script..

#!/bin/sh

for dir in /sys/class/thermal/thermal_zone*
do
	echo $dir

	for i in mode passive temp trip_point_0_temp trip_point_0_type type
	do
		echo -n $i:
		cat $dir/$i
	done

	echo
done


also attach the output of dmesg.
Comment 2 Fangwen Yu 2011-08-24 01:41:06 UTC 
Created attachment 519540 [details]
output of the shell script

I ran it from Live CD.
Comment 3 Fangwen Yu 2011-08-24 01:42:25 UTC 
Created attachment 519542 [details]
output of dmesg

I ran it from Live CD.
Comment 4 Fangwen Yu 2011-08-24 01:46:05 UTC 
My laptop is an HP Pavilion g4-1016tx.
Comment 5 Dave Jones 2011-08-24 03:46:07 UTC 
There are numerous ACPI bugs reported in that dmesg.
The one most relevant to your thermal issue is this ..

[    1.363735] [Firmware Bug]: Invalid critical threshold (0)

As it suggests, it's a firmware bug, not a kernel bug so we can't do anything about it.  See if there's a BIOS update available from HP.
Comment 6 Matthew Garrett 2011-08-24 17:53:46 UTC 
Also, could you install the pmtools package, run acpidump as root and attach the output?
Comment 7 Fangwen Yu 2011-08-26 01:21:36 UTC 
Created attachment 519998 [details]
output of acpidump
Comment 8 Matthew Garrett 2011-08-29 13:15:54 UTC 
Ok, I think I see the problem. Working on it now.
Comment 9 James Foster 2011-09-11 15:13:31 UTC 
I have a HP Envy 17" 3D running Ubuntu 11.04 and I'm having this same issue....any solution yet
Comment 10 Fangwen Yu 2011-09-30 09:24:29 UTC 
Today I tried Fedora 16 Alpha from Live CD, and the problem still exists.
By the way, my BIOS vendor is Insyde.
Comment 11 Fangwen Yu 2011-10-10 15:20:57 UTC 
Created attachment 527257 [details]
output of dmesg(new version)
Comment 12 Fangwen Yu 2011-10-10 15:26:42 UTC 
I updated my BIOS to the latest version today, and it solved my problem. Now I can boot smoothly without that annoying message.
But there are still some ACPI Errors and a firmware bug in the output of dmesg.