Bug 734037

Summary: Abrt should tell users to fill out reports in English
Product: [Fedora] Fedora Reporter: Nils Philippsen <nphilipp>
Component: abrtAssignee: Martin Milata <mmilata>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 14CC: anton, dvlasenk, iprikryl, jmoskovc, kklic, mmilata, mtoman, npajkovs
Target Milestone: ---Keywords: EasyFix
Target Release: ---   
Hardware: i686   
OS: Unspecified   
Whiteboard:
Fixed In Version: abrt-2.0.4.981-1.fc16 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2011-09-26 01:41:45 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description Nils Philippsen 2011-08-29 09:43:32 UTC
SSIA, I got an abrt-generated report where the user described his issues in Portuguese, which I don't speak. It should tell users to report things in English (but I guess only if the interface isn't in English in the first place :-).

+++ This bug was initially created as a clone of Bug #722577 +++

abrt version: 1.1.18
architecture: i686
Attached file: backtrace, 31354 bytes
cmdline: /usr/bin/gimp-2.6
component: gimp
Attached file: coredump, 220983296 bytes
crash_function: gimp_container_tree_view_drop_status
executable: /usr/bin/gimp-2.6
kernel: 2.6.35.13-92.fc14.i686
package: gimp-2:2.6.11-16.fc14
rating: 4
reason: Process /usr/bin/gimp-2.6 was killed by signal 11 (SIGSEGV)
release: Fedora release 14 (Laughlin)
time: 1310749927
uid: 500

How to reproduce
-----
1.Arrastei uma camada de um arquivo para a janela de um outro arquivo que estava aberto.

--- Additional comment from clauberload.br on 2011-07-15 13:29:30 EDT ---

Created attachment 513421 [details]
File: backtrace

--- Additional comment from nphilipp on 2011-08-10 11:45:16 EDT ---

Please describe in English what you did before GIMP crashed -- I don't understand Portuguese :-) -- and in more detail.

Google Translate gave me this translation: "I dragged a file to a layer of the window of another file was open." I interpreted this as:

- You had an image open in GIMP
- You dragged another image file from your file manager to the GIMP layers dialog of the first image, trying to add that new image as a layer
- GIMP crashed

I tried to reproduce this here (same GIMP package version, only for Fedora 15) and it worked for me as intended. Is what I did the same as what you did? Can you reproduce the problem? Please add any detail you can think of which is related to this crash. Thanks!

--- Additional comment from clauberload.br on 2011-08-27 13:36:42 EDT ---

(In reply to comment #2)

Sorry. But, the ABRT interface was in portuguese and i thought was to write too.

Yes. It's happened!

But now, i'm using Fedora 15 with Gimp 2.6.11 and now it's ok.

Thanks!

--- Additional comment from nphilipp on 2011-08-29 05:38:04 EDT ---

In that case I'll close this bug, thanks for clearing this up!

Comment 1 Martin Milata 2011-09-09 11:56:40 UTC
Notice about English added in 706abebf512d83022df99bfb882d8a7f88f33980.

Comment 2 Fedora Update System 2011-09-22 16:16:14 UTC
libreport-2.0.5.980-1.fc16 has been submitted as an update for Fedora 16.
https://admin.fedoraproject.org/updates/libreport-2.0.5.980-1.fc16

Comment 3 Fedora Update System 2011-09-23 20:04:38 UTC
abrt-2.0.4.981-1.fc16 has been submitted as an update for Fedora 16.
https://admin.fedoraproject.org/updates/abrt-2.0.4.981-1.fc16

Comment 4 Fedora Update System 2011-09-24 04:34:52 UTC
Package libreport-2.0.5.980-1.fc16:
* should fix your issue,
* was pushed to the Fedora 16 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=updates-testing libreport-2.0.5.980-1.fc16'
as soon as you are able to.
Please go to the following url:
https://admin.fedoraproject.org/updates/libreport-2.0.5.980-1.fc16
then log in and leave karma (feedback).

Comment 5 Fedora Update System 2011-09-26 01:41:27 UTC
libreport-2.0.5.980-1.fc16 has been pushed to the Fedora 16 stable repository.  If problems still persist, please make note of it in this bug report.

Comment 6 Fedora Update System 2011-10-03 18:00:42 UTC
abrt-2.0.4.981-1.fc16 has been pushed to the Fedora 16 stable repository.  If problems still persist, please make note of it in this bug report.