Bug 7359

Summary: mail2fax parsing error
Product: [Retired] Red Hat Linux Reporter: Jesus Navarro <jesus_navarro>
Component: linuxconfAssignee: Nalin Dahyabhai <nalin>
Status: CLOSED WONTFIX QA Contact:
Severity: medium Docs Contact:
Priority: medium    
Version: 6.1CC: jack
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Fixed In Version: Doc Type: Bug Fix
Doc Text:
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Clone Of: Environment:
Last Closed: 2006-02-21 18:47:34 UTC Type: ---
Regression: --- Mount Type: ---
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Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description Jesus Navarro 1999-11-26 22:34:25 UTC
Mail to fax gateway activated thro linuxconf.
When a valid e-mail is recieved thro sendmail, mail2fax program is
invocated.  It tries to split the message from header to send it to fax.
Part of this is made be the mail2fax program.
There is, within mail2fax, a call to the mail2fax_parsename function
(within mailhead.cc) which expects, as is commented in the source code the
e-mail address with one of these formats:

username <e-mail>
email <username>

Still, at least Windows' version of both Internet Explorer (5.0 was tested)
and Nestcape Communicator (version 4.04 was tested) send this with the
"username" <email>
(note the double quotes at "username"), so mail2fax, in this case, returns
"username" instead of username.  Being double quotes a forbidden char
within mail2fax, the program througs away the fax with the

Fax with invalid characters: rejected


Comment 1 Jesus Navarro 1999-12-01 18:02:59 UTC
Well, a bit more about *when* mail clients will send the From: field between
doble quotes.  Outlook seems to be very "stubborn", it seems that always will
send it so.  Netscape, on the other hand seems to only do so when "nasty"
characters appear.
For instance, being my name Jeszs M. NAVARRO, Netscape would send:
"Jeszs M. NAVARRO" <user@domain>
"Jesus M. NAVARRO" <user@domain>
Jesus M NAVARRO <user@domain>
That is, if 8bit chars found, then it uses double quotes, so it does if a
dot "." appears, but it doesn't worry about blanks.  Outlook would send
even "NAVARRO" between double quotes.
I don't know if it's "legal" send the From: field (the one of the header,
nothing about the envelope's From field) quoted or not, but it really seems to
me the solution goes through modifying mail2fax_parsename method to take care
about the "Name" <user@domain> structure...

Comment 2 Jesus Navarro 1999-12-17 18:29:59 UTC
Well... Jacques Gelinas has been working: he has provided me with a new version
of mail2fax which workarounds the problem...

Comment 3 Brent Fox 2002-06-05 16:12:14 UTC
Closing because we don't ship linuxconf anymore

Comment 4 Red Hat Bugzilla 2006-02-21 18:47:34 UTC
Changed to 'CLOSED' state since 'RESOLVED' has been deprecated.