Bug 746440

Summary: HP Laserjet m1319f MPF - Failure
Product: [Fedora] Fedora Reporter: Cybertimber2011 <cybertimber2000>
Component: cupsAssignee: Tim Waugh <twaugh>
Status: CLOSED DUPLICATE QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 16CC: jpopelka, twaugh
Target Milestone: ---   
Target Release: ---   
Hardware: i686   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2011-10-17 10:01:07 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
printer troubleshooter
none
printer troubleshooter w/ hplip was installed none

Description Cybertimber2011 2011-10-15 19:44:21 UTC
Created attachment 528342 [details]
printer troubleshooter

Description of problem:
When connecting a HP Laserjet m1319f MPF and a print is attempted, the Printer State changes to "/usr/lib/cups/filter/hpcups failed" and the status message changes to "Printer 'HP-Laserjet-M1319f MPF' : 'hplip.plugin'.

This seems to occur whether or not hplip is installed.

Version-Release number of selected component (if applicable):
cups-1.5.0-16.fc16

How reproducible:
Always

Steps to Reproduce:
1. Connect HP laserjet m1319f 
2. Allow system to install drivers
3. Try printing test page
  
Actual results:
Error message 

Expected results:
Printed document

Additional info:
#rpm -q cups hplip
cups-1.5.0-16.fc16.i686
package hplip is not installed

Comment 1 Cybertimber2011 2011-10-15 19:46:07 UTC
Created attachment 528343 [details]
printer troubleshooter w/ hplip was installed

Comment 2 Cybertimber2011 2011-10-15 20:05:03 UTC
(In reply to comment #1)
> Created attachment 528343 [details]
> printer troubleshooter w/ hplip was installed

I tried again with hplip:

Steps:
Deleted printer
Disconnected USB cable
Installed hplip
Connected USB cable
Printer installed

When I tried to print from gedit and a test page via system-config-printer, no error... but no print either. I know for sure I got an error with hplip the first time.

Comment 3 Tim Waugh 2011-10-17 10:01:07 UTC
You need the proprietary plug-in installed.  The PPD has a proper message to tell you that, but GNOME doesn't show you that message (bug #744025).

*** This bug has been marked as a duplicate of bug 744025 ***