Bug 749240

Summary: after updates where restart required, applet icon goes away
Product: [Fedora] Fedora Reporter: Jerry Amundson <jamundso>
Component: apperAssignee: Rex Dieter <rdieter>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 16CC: diego.ml, hughsient, kevin, kylepablo, ltinkl, mwc, oliver.henshaw, paulo.fidalgo.pt, rdieter, redhat, rh-bugzilla, sergio, smparrish
Target Milestone: ---   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: apper-0.7.1-1.fc16 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2012-02-28 10:38:37 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Jerry Amundson 2011-10-26 14:49:33 UTC
Description of problem:
after updates where restart required, applet icon goes away. the hover text also changes to "No restart is require"

Version-Release number of selected component (if applicable):
apper-0.7.1-0.3.20111021.fc16.x86_64

How reproducible:
always

Steps to Reproduce:
1.click icon to apply updates requiring restart, e.g. xen
2.have apper apply updates
3.
  
Actual results:
gap in system tray

Expected results:
icon in system tray

Additional info:

Comment 1 Sergio Basto 2011-11-11 07:30:04 UTC
I also got the gap in system tray with 
apper-0.7.1-0.4.20111021.fc16.x86_64 
on kde4 
but I got a message that I need to restart

Comment 2 Kyle Pablo 2011-11-11 15:31:12 UTC
Same problem here:

apper-0.7.1-0.4.20111021.fc16.x86_64
kde-4.7.2

Comment 3 Kevin Kofler 2011-11-14 00:28:54 UTC
So what happened after I removed my old F15 kernel on my freshly upgraded F16 is that I got the blank icon, the tooltip said in German:
"No restart is required
Package: kernel"
(yes, it really did say "kein" (no) rather than "ein" (a)), and the left mouse button popped up an empty popup menu with only the title "Apper".

Comment 4 Oliver Henshaw 2011-11-14 00:44:57 UTC
As a bonus, suspend appears to be inhibited while the (blank) apper icon is present. (It would be nice if powerdevil provided a way to tell what apps are inhibiting suspend, but killing apper-sentinel seemed to have removed the inhibition).

Comment 5 Rex Dieter 2011-11-18 15:41:19 UTC
*** Bug 754994 has been marked as a duplicate of this bug. ***

Comment 6 Oliver Henshaw 2011-11-23 12:58:15 UTC
More grist for the mill:

A recent update showed the normal empty applet icon plus a road-sign style alert. On hover it said "Software Manager Messages" with subtitle "One message from the message from the software manager".
 
Click on the applet-> "Show Messages" gets me a window with the message ("Could not find package" - "could not add package update
for kdm-4.7.3-12.fc16(x86_64)updates: kdm-4.7.3-12.fc16.x86_64") which may or may not be something to worry about. But then I clicked to "Close" the window and both the alert icon and the empty apper applet disappear from the systray.

Comment 7 Paulo Fidalgo 2011-11-24 12:09:29 UTC
A bug report had been submitted in upstream https://bugs.kde.org/show_bug.cgi?id=287318

Comment 8 Martin Kho 2012-02-17 15:43:45 UTC
Hi,

FYI: In the git-tree (pulled 20120217) this issue is solved. Got a reboot icon in the systemtray after a kernel update in Fedora 17 branched.

Martin Kho

Now I'm testing if other issues - the infamous 5 to 10 minutes wakeups - are still there :-)

Comment 9 Oliver Henshaw 2012-02-17 16:10:21 UTC
Comments #4 and #6 should probably be spun out into new bugs if they're still apparent.

Comment 10 Martin Kho 2012-02-17 16:19:49 UTC
Hi,

With respect to comment #4 there was a commit[1]. Don't know if it fixes your issue. I'm not using a laptop :-)

Martin Kho


[1] http://quickgit.kde.org/index.php?p=apper.git&a=commit&h=8e43cddd2634b03ee5a05f5287792bb006e903f8

Comment 11 Fedora Update System 2012-02-18 09:42:12 UTC
apper-0.7.1-0.7.20120218.fc17 has been submitted as an update for Fedora 17.
https://admin.fedoraproject.org/updates/apper-0.7.1-0.7.20120218.fc17

Comment 12 Fedora Update System 2012-02-18 09:44:18 UTC
apper-0.7.1-0.7.20120218.fc16 has been submitted as an update for Fedora 16.
https://admin.fedoraproject.org/updates/apper-0.7.1-0.7.20120218.fc16

Comment 13 Fedora Update System 2012-02-18 18:48:33 UTC
Package apper-0.7.1-0.7.20120218.fc17:
* should fix your issue,
* was pushed to the Fedora 17 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=updates-testing apper-0.7.1-0.7.20120218.fc17'
as soon as you are able to.
Please go to the following url:
https://admin.fedoraproject.org/updates/FEDORA-2012-1969/apper-0.7.1-0.7.20120218.fc17
then log in and leave karma (feedback).

Comment 14 Martin Kho 2012-02-18 18:52:24 UTC
Hi,

With the update from comment #12 (Fedora 16), I just got some updates that
needed a log out. The log out icon appeared but didn't log me out.

Martin Kho

Comment 15 Martin Kho 2012-02-19 12:52:08 UTC
Hi,

WRT Comment #14. Please ignore it. I must have forgotten to log out/in after the apper update. Downgrade/update kdebase-workspace etc. showed that everything works as expected.


Thanks for the nice work and sorry for the noise.

Martin Kho

Comment 16 Kyle Pablo 2012-02-20 16:07:19 UTC
Update fixes blank icon issue but when logout icon appears and clicked nothing happens.

Comment 17 Martin Kho 2012-02-20 16:15:33 UTC
Hi Kyle,

I had the same experience (see comment 14 in bad English :-)) But after a log out login (maybe a reboot) everything was fine. Did you try this?

Martin Kho

Comment 18 Kyle Pablo 2012-02-20 16:24:42 UTC
(In reply to comment #17)
> Hi Kyle,
> 
> I had the same experience (see comment 14 in bad English :-)) But after a log
> out login (maybe a reboot) everything was fine. Did you try this?
> 
> Martin Kho

Problem still exist after a logout/login and reboot.

Comment 19 Martin Kho 2012-02-21 08:46:05 UTC
Hi,

After a xulrunner update in Fedora 16, Apper told me an end session was needed. Huh? Nothing happened when I pressed the logout button. When hovering with the mouse over the logout button, I saw a very lengthy list of 'reason-packages' for the log out. There was e.g. GConf, akonadi on the list. This seems to me incorrect. A log out after a xulrunning isn't necessary, isn't it?

To me, it seems that the logout (reboot/shutdown) button is working correct (see comment #15), but the criterion is based on a wrong packagelisting.

Martin Kho

Comment 20 Kevin Kofler 2012-02-21 14:27:22 UTC
If the list of affected packages is wrong, that's either a PackageKit bug or a problem in the update metadata, nothing Apper can do about that.

Comment 21 Kyle Pablo 2012-02-21 14:49:02 UTC
Today I had a new batch of updates and it required me to logout/in.  The logout button in tray still does not work.  Any suggestions?  I can logout by right clicking on the desktop and the fedora menu.

Comment 22 Fedora Update System 2012-02-28 10:38:37 UTC
apper-0.7.1-0.7.20120218.fc17 has been pushed to the Fedora 17 stable repository.  If problems still persist, please make note of it in this bug report.

Comment 23 Fedora Update System 2012-03-06 19:35:05 UTC
apper-0.7.1-1.fc16 has been pushed to the Fedora 16 stable repository.  If problems still persist, please make note of it in this bug report.