Bug 76347

Summary:	Unable to update packages - missing scrollkeeper
Product:	[Retired] Red Hat Linux	Reporter:	Rick Richardson <rickrich>
Component:	redhat-config-packages	Assignee:	Jeremy Katz <katzj>
Status:	CLOSED NOTABUG	QA Contact:
Severity:	medium	Docs Contact:
Priority:	medium
Version:	8.0
Target Milestone:	---
Target Release:	---
Hardware:	i386
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2002-10-20 18:02:28 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Rick Richardson 2002-10-20 16:13:22 UTC

From Bugzilla Helper:
User-Agent: Mozilla/4.78 [en] (X11; U; Linux 2.4.18-17.7.x i686)

Description of problem:
I am unable to update the packages installed on my system.  Whever I try to
update I get a dialog box that says there was a dependency failure -
scrollkeeper is needed by ggv and evolution, and it can't find scrollkeeper.

It seems to me that redhat-config-packages should be able to resolve the
dependency and figure out what package it needs to install to get scrollkeeper. 
I went thru the list of packages displayed by redhat-config-packages and could
not locate it.

Version-Release number of selected component (if applicable):


How reproducible:
Always

Steps to Reproduce:
1. Upgrade install of 8.0 over 7.2
2. Start-><something>->Packages
3. select ggv and evolution for installation
	

Actual Results:  Fails to update any packages.

Expected Results:  Should update packages.

Additional info:

Sheesh, the start menu items are confusing.  3 different categories to look in
for system settings, and I still have not figured out how to enable telnetd and
sshd.  But I digress!

Comment 1 Rick Richardson 2002-10-20 16:24:10 UTC

OK, so I went directly to the CD and tried to install scrollkeeper. with "rpm -i
scrollkeeper".  Bu rpm claims its already installed.  Yet redhat-config-packages
doesn't seem to be able to figure this out.

Comment 2 Rick Richardson 2002-10-20 16:28:08 UTC

Tried to do a "rpm -i --force scrollkeeper*rpm" from the CD.  It just hangs and
I have to use a kill -9 to kill rpm, plain kill does not work.

Comment 3 Rick Richardson 2002-10-20 18:02:22 UTC

What a mess the 8.0 upgrade is.  I removed /var/lib/rpm/__db* and rebuilt the
rpm database with rpmdb --rebuild (why isn't this a GUI option when
redhat-config-packages decides it can't do an install?).

Then, I was able to add the evolution packages.  Interestingly enough,
redhat-config-packages added far more than evolution.

So I got to wondering what would happen if I started redhat-config-packages
again, selected nothing new, and moved on to update.  In theory nothing should
happen, right?  Nope.  It installed even more stuff, a bunch of configuation
utilities and the "missing" openssh server (hopefully I'll get a Gnome menu item
to configure it, too).  I can't wait till this pass finishes and I try this a
third time.  What are the odds that it will pick up even more packages that it
forgot to install when I did the original 7.2 -> 8.0 upgrade?

Comment 4 Jeremy Katz 2002-10-31 22:53:00 UTC

Upgrades don't pull in new packages.  redhat-config-packages's logic is such
that it makes it easy to get the package groups you want installed.