Bug 770935

Summary: [abrt] tumbler-0.1.23-1.fc16: zip_find_trailer: Process /usr/lib/tumbler-1/tumblerd was killed by signal 7 (SIGBUS)
Product: [Fedora] Fedora Reporter: Lecroq <crocy>
Component: tumblerAssignee: Christoph Wickert <cwickert>
Status: CLOSED UPSTREAM QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 16CC: cwickert, kevin, maxamillion
Target Milestone: ---   
Target Release: ---   
Hardware: i686   
OS: Unspecified   
Whiteboard: abrt_hash:fd3badd4bbd278e4679c5889f9419ef862048bbd
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2012-01-09 21:07:46 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Attachments:
Description Flags
File: event_log
none
File: backtrace
none
File: maps
none
File: dso_list none

Description Lecroq 2011-12-30 10:55:43 UTC
libreport version: 2.0.8
abrt_version:   2.0.7
backtrace_rating: 4
cmdline:        /usr/lib/tumbler-1/tumblerd
crash_function: zip_find_trailer
executable:     /usr/lib/tumbler-1/tumblerd
kernel:         3.1.6-1.fc16.i686.PAE
pid:            4201
pwd:            /
reason:         Process /usr/lib/tumbler-1/tumblerd was killed by signal 7 (SIGBUS)
time:           vr 30 dec 2011 11:31:54 CET
uid:            1000
username:       lecroq
xsession_errors: 

backtrace:      Text file, 36031 bytes
dso_list:       Text file, 5799 bytes
event_log:      Text file, 9439 bytes
maps:           Text file, 19284 bytes

build_ids:
:1df53725e371c75ee897f32d82ec0497ecbb8599
:e86c829bf8553d6b593dbd8c4df0957268dc8328
:da0e1bd530e07cbb70263ed8d14499bda019b342
:bdbcb7ad0ae16806e9002af3c6d1ec65353108a0
:96b666a7f6d7a80ea6f9aef54f0cdd0f6190c058
:9deee7748e370dea083f735124e62863e87dc99d
:641296f1c3020865058939e8629a44acffcc3339
:92b99890f5d3dd6816e1a8125e9de9ac08931ac7
:11e752a8e19a41ab95fc6d418fcc0a706fefcf27
:5b853064c3d832d471e71bb67b714a7f69ff11d3
:82674b49345364df4c158e8258b93fd4d8fdbae0
:b2d5c5f02b6e6eb34dc593699c0b0bf516280159
:647951954dab9eadcf521b97c5f9d7566b1e79c8
:b6f5edce629fe342c0f0b28bba5dc944c6f859a8
:9b74e05fa75cf73df1da0c05a7b1528f0ec8a0f0
:9826db849075e7cfdc49bd6315d274d1f31f5e51
:63ef5361cd24ebd5a451c9fe289742972fe4cbbe
:42859023e4ec83a16446984b1e0c7510a38731c4
:425fbfbf600b830639ae3781fbf8bbeb4d1d9dad
:aa9a4df5fa16320332ea125a458d7c569194d323
:d31267db07bb7f102633c43adc7b083b45aef1d5
:dcedf9d0146a0ce09b31264f5ace5497cf56adff
:fda3e6da8c0459b7b76437dadfc89bfa21180c63
:d0045fa652ab4f2023afd554ae2c50b09c42ef25
:9e557521cbc1bfa5f60a7be1b5a6bda768ee5f7f
:d1bd2374eb12ee6116690a80ce23d695b3d585e8
:f7b0a9560a418a5688c923b587595cbaa736b60d
:820c3862dd6a9efdf9c5ca2589be31fa58b6dec0
:8eb8ed4296576c20b9541968bb9a5342215262a3
:83819b4947ad802212e04f438eb4c7d20a8aa01d
:ecf065826f19e4099148f7a5b57db2ba1528ff04
:af5eca4c988424912f1cbe04629f5c8a11109184
:36cc7c0490b1d29bbe496654fe01dea01f6c8615
:fb138a019cd93aa6212be49f31654f7bcb474640
:15bab279752ad8e30f901abae77bcb1ed1f38977
:f36e5bf805c388ce4d6e78300c58045320b5d2c1
:3b5d160bc67e95593211fd623fc34ee2ca23381a
:d55e1abef167768e36fb69f865f31a43ca4a9866
:b28c3093f3f16a3e8ad12c09b2b3c7abea9951fb
:ba33797fbd8e76278b767e6cf602a023b4cf973e
:79671f1e424a7a98556d10a8c396417f91ec964f
:12da4d1dc9764d3990ab6a2def5a88c4687d4550
:798697a352bae4178953ba502fb04f33dd0ed987
:85d6747093886eff44cf10e88d3eb9c88b6eb95d
:adca4c604227da51f7a095c00f343e39dda76d54
:5031c4c03882fc3c5cc3dd84e2b4491d8bd08af3
:4ad17dce13b95c3f6543c3ab56624e321dc1fce8
:8403f33f0be1a3653acd05b560f87aa1363d02d7
:d7cd016536dcce05ea28a1219c92eb9507121fa3
:71da089024decc6184dbfec13d08eee1c9224743
:0cc5c4bc97b347c85c28a24db9e236d4c727ed91
:d94f52f020f5a21d89ce70745a9bfb78cee38ba4
:04d07800664a4f9b3f07bafbc458226ff17d3909
:a3d032df474429a0a60a68b525c3d9e2a8693061
:28b8cc9cda751c67558ec59cc16019154ebf56ae
:0c66f47155090aa88fa0174effc38414db016842
:55433495aa80cf9e1f994ea7e7ae278422ef1ede
:1e5766bb5ec0cfd23fa28f3a962505db64e908f9
:4b045111479e1ec97d0ef5668482bf808e8dadba
:10cec21724c13b95ec03f00985b0405412817a49

environ:
:SHELL=/bin/bash
:DBUS_STARTER_ADDRESS=unix:abstract=/tmp/dbus-tHjfBA4fOC,guid=ac22800d82e7778ec9b38e2e00000021
:XDG_SESSION_COOKIE=280bc39c4707b27cc634ad2b00000010-1325232348.598943-91994677
:XDG_RUNTIME_DIR=/run/user/lecroq
:DISPLAY=:0
:DESKTOP_SESSION=xfce
:WINDOWPATH=1
:PATH=/usr/local/bin:/usr/bin:/bin
:GDMSESSION=xfce
:XDG_VTNR=1
:USERNAME=lecroq
:XDG_SESSION_ID=2
:DBUS_SESSION_BUS_ADDRESS=unix:abstract=/tmp/dbus-tHjfBA4fOC,guid=ac22800d82e7778ec9b38e2e00000021
:XDG_SEAT=seat0
:XAUTHORITY=/var/run/gdm/auth-for-lecroq-RA0nzL/database
:USER=lecroq
:DBUS_STARTER_BUS_TYPE=session
:GNOME_KEYRING_PID=1002
:SHLVL=1
:PWD=/home/lecroq
:GNOME_KEYRING_CONTROL=/tmp/keyring-K02sty
:LANG=nl_NL.UTF-8
:_=/usr/bin/dbus-launch
:LOGNAME=lecroq
:HOME=/home/lecroq

smolt_data:
:
:
:Algemeen
:=================================
:UUID: 5a0b36cf-fe1e-412b-92b6-a62d97ea58a2
:Besturingssysteem: Fedora release 16 (Verne)
:Standaard runlevel: Unknown
:Taal: nl_NL.UTF-8
:Platform: i686
:BogoMIPS: 3200.45
:CPU fabrikant: GenuineIntel
:CPU model: Intel(R) Celeron(R) M CPU        420  @ 1.60GHz
:CPU Stepping: 8
:CPU familie: 6
:CPU model nummer: 14
:Aantal CPU's: 1
:CPU snelheid: 1599
:Systeem geheugen: 873
:Systeem wisselgeheugen: 1759
:Fabrikant: Packard Bell BV
:Systeem: EasyNote MZ35 PB77Q100A7
:Form factor: Notebook
:Kernel: 3.1.6-1.fc16.i686.PAE
:SELinux aangezet: 1
:SELinux tactiek: targeted
:SELinux afdwingend: Enforcing
:MythTV Remote: Unknown
:MythTV Role: Unknown
:MythTV Theme: Unknown
:MythTV Plugin: 
:MythTV Tuner: -1
:
:
:Apparaten
:=================================
:(4332:33081:5681:49409) pci, 8139too, ETHERNET, RTL-8139/8139C/8139C+
:(4098:17270:5681:49409) pci, pata_atiixp, STORAGE, IXP SB400 IDE Controller
:(4098:17266:5681:49409) pci, piix4_smbus, SERIAL, IXP SB400 SMBus Controller
:(4098:17271:5681:49409) pci, None, PCI/ISA, IXP SB400 PCI-ISA Bridge
:(4098:17275:5681:49409) pci, snd_hda_intel, MULTIMEDIA, IXP SB4x0 High Definition Audio Controller
:(4098:17265:0:0) pci, None, PCI/PCI, IXP SB400 PCI-PCI Bridge
:(4098:23103:4098:23103) pci, None, PCI/PCI, RS480 PCI Bridge
:(4098:23138:5681:49409) pci, radeon, VIDEO, RC410 [Radeon Xpress 200M]
:(6164:770:6376:24980) pci, rt61pci, NETWORK, RT2561/RT61 rev B 802.11g
:(4098:17267:5681:49409) pci, ehci_hcd, USB, IXP SB400 USB2 Host Controller
:(4098:23089:5681:49409) pci, None, HOST/PCI, N/A
:(4098:17269:5681:49409) pci, ohci_hcd, USB, IXP SB400 USB Host Controller
:(4098:17268:5681:49409) pci, ohci_hcd, USB, IXP SB400 USB Host Controller
:(4098:17273:5681:49409) pci, sata_sil, STORAGE, IXP SB400 Serial ATA Controller
:
:
:Bestandssysteem informatie
:=================================
:device mtpt type bsize frsize blocks bfree bavail file ffree favail
:-------------------------------------------------------------------
:/dev/sda5 / ext4 4096 4096 5291487 3456872 3188072 1346400 1181653 1181653
:/dev/sda4 /home ext4 4096 4096 18176330 16253803 15330488 4620288 4614825 4614825
:/dev/sda2 /boot ext4 1024 1024 495844 437854 412254 128016 127794 127794
:/dev/sdd1 WITHHELD vfat 4096 4096 1950744 707927 707927 0 0 0
:

var_log_messages:
:Dec 30 11:31:55 Dunne abrt[5260]: Saved core dump of pid 4201 (/usr/lib/tumbler-1/tumblerd) to /var/spool/abrt/ccpp-2011-12-30-11:31:54-4201 (43167744 bytes)
:Dec 30 11:31:57 Dunne abrt[5276]: Not dumping repeating crash in '/usr/lib/tumbler-1/tumblerd'

Comment 1 Lecroq 2011-12-30 10:55:47 UTC
Created attachment 550053 [details]
File: event_log

Comment 2 Lecroq 2011-12-30 10:55:50 UTC
Created attachment 550054 [details]
File: backtrace

Comment 3 Lecroq 2011-12-30 10:55:52 UTC
Created attachment 550055 [details]
File: maps

Comment 4 Lecroq 2011-12-30 10:55:54 UTC
Created attachment 550056 [details]
File: dso_list

Comment 5 Christoph Wickert 2011-12-30 12:38:31 UTC
Thanks for submitting this crash report. Do you remember what folder you had opened when tumbler crashed and what files were in this folder? It looks like it was trying to generate thumbnails of OpenOffice/LibreOffice files.

looks like the debugsymbols for libgsf were not installed. If you created the backtrace locally on your computer, please run

debuginfo-install libgsf

Then try to reproduce the crash and generate a new backtrace.

Comment 6 Lecroq 2011-12-31 09:24:29 UTC
I was trying to open a .docx-file from my USB Pendrive which was full of .docx- and PDF-files. At that moment I was checking if the PDF was matching the .docx-file correctly and contained all the formulas of MS Word, since LibreOffice cannot reproduce those formulas as they should be.

I ran debuginfo-install libgsf and tried to reproduce the crash with another Pendrive. I moved all my files to another Pendrive yesterday because there was also a problem with the permissions on the first drive. Sometimes the drive changed automatically to read-only, resulting in a lot of frustration. So I formatted the old drive after moving everything to the new one.
Reproducing the crash with the new drive didn't work. I opened all the .docx-files without any problems except for some documents prompting to ask the right encoding.

Does this mean the problem is solved or is it just because of me moving the entire directory that tumbler doesn't crash anymore?

Comment 7 Christoph Wickert 2011-12-31 09:40:11 UTC
Thanks for your feedback.

I don't think the problem is already solved, I guess it's more like you already have thumbnails for all documents in question now. You can remove your thumbnail cache by running 

rm -rf ~/.thumbnails

Let me know if you can then reproduce the crash. And even if not, I will forward your report to the developers to give them a chance to look at it. But I prefer having a complete backtrace or that.

Once you have regenerated the backtrace, you can uninstall all debuginfo packages as root with

yum remove "*-debuginfo"

Comment 8 Lecroq 2012-01-02 14:07:18 UTC
I cleared the thumbnail cache and tried regenerating the crash by opening different .docx-files, but (unfortunately) I didn't succeed to let tumbler crash again. 
I did try to report the bug again on BugZilla with the old backtrace but because the bug already existed (770935 = this bug ID), it hasn't been completed. Is the old backtrace useful for you? Should I try generating a new one in the error which I can find in the report history of ABRT?

I would like to help you correcting the problem so if there's anything I can try, let me know.

Comment 9 Christoph Wickert 2012-01-09 21:07:46 UTC
Frankly speaking there is not too much I can do. I am the package maintainer for Fedora, but this bug is in the code and the developer needs to look at it. I have forwarded your report to the Xfce people at 
https://bugzilla.xfce.org/show_bug.cgi?id=8319


Feel free to subscribe to this report in order to get notified of any changes. I will get back to you if I need more information and let you know when the bug is resolved in Fedora.

Further investigation of this bug will take place in the Xfce bug tracker, therefor I am now closing this report.