|Summary:||Unable to run / startup Mozilla after installing Redhat 8|
|Product:||[Retired] Red Hat Linux||Reporter:||Matt Anderson <mattcoa>|
|Component:||mozilla||Assignee:||Christopher Blizzard <blizzard>|
|Status:||CLOSED CURRENTRELEASE||QA Contact:||David Lawrence <dkl>|
|Fixed In Version:||Doc Type:||Bug Fix|
|Doc Text:||Story Points:||---|
|Last Closed:||2004-07-22 16:23:19 UTC||Type:||---|
|oVirt Team:||---||RHEL 7.3 requirements from Atomic Host:|
|Cloudforms Team:||---||Target Upstream Version:|
Description Matt Anderson 2002-12-01 07:02:15 UTC
From Bugzilla Helper: User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; Win 9x 4.90; AT&T CSM6.0; H010818) Description of problem: Mozilla will not stay active when started from the desktop. It opens and then closes immediately. I can run it from the command line by entering httpview <url>, but it crashes after a short period of time. Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1.see above 2. 3. Actual Results: The browser crashes. Expected Results: I expect the browser to stay open Additional info: I can't browse the internet. I can connect to an FTP site if you think I should download and reinstall the browser.
Comment 1 Michael Lee Yohe 2002-12-01 19:17:55 UTC
Component should not be "netscape" - it is deprecated from the Red Hat Linux 8.0 release. The component should be "mozilla". Please run "strace /usr/lib/mozilla-1.0.1/mozilla-bin 2> /tmp/output_mozilla-bin.stderr" in a Gnome Terminal window. Please attach the resulting file, /tmp/output_mozilla-bin.stderr, to this bug report. Please provide "rpm -q mozilla" output.
Comment 2 Matt Anderson 2002-12-03 04:42:40 UTC
The strace command created a zero byte file, although the output was visible in the terminal window. The browser also opened, I closed it so the strace command could resume. The output from "rpm -q mozilla" is: mozilla-1.0.1-24
Comment 3 Matt Anderson 2002-12-08 04:06:30 UTC
blizzard, what's the status on this. I've been down for two weeks now.
Comment 4 Christopher Blizzard 2002-12-09 18:43:44 UTC
I'm not sure. You should try to uninstall it and re-install it from scratch. I'm curious to see if after you uninstall it if there are any files left in /usr/lib/mozilla or /usr/lib/mozilla-1.0.1/.
Comment 5 Matt Anderson 2002-12-10 20:35:16 UTC
What are the command line commands for un-installing and re-installing the browswer?
Comment 6 Christopher Blizzard 2002-12-16 19:23:16 UTC
You will have to use rpm to do it. Something like: rpm -qa | grep ^mozilla will tell you all the mozilla packages that you have installed. Then you can use: rpm -e mozilla-mail mozilla mozilla-nspr [...] to delete all of the packages.
Comment 7 Matt Anderson 2002-12-23 04:04:54 UTC
I uninstalled mozilla, rebooted and found the directory mozilla-1.0.1 in /usr/lib. I manually removed the directory and reinstalled mozilla. After the reinstall I am still having the same problems. Mozilla shuts down immediately after starting. I can't browse the internet.
Comment 8 Zack Cerza 2004-07-22 16:23:19 UTC
Closing *old* bug... reopen if still valid.