Red Hat Bugzilla – Bug 78813
Unable to run / startup Mozilla after installing Redhat 8
Last modified: 2007-04-18 12:48:47 EDT
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; Win 9x 4.90; AT&T
Description of problem:
Mozilla will not stay active when started from the desktop. It opens and then
closes immediately. I can run it from the command line by entering httpview
<url>, but it crashes after a short period of time.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
Actual Results: The browser crashes.
Expected Results: I expect the browser to stay open
I can't browse the internet. I can connect to an FTP site if you think I should
download and reinstall the browser.
Component should not be "netscape" - it is deprecated from the Red Hat Linux 8.0
release. The component should be "mozilla".
Please run "strace /usr/lib/mozilla-1.0.1/mozilla-bin 2>
/tmp/output_mozilla-bin.stderr" in a Gnome Terminal window. Please attach the
resulting file, /tmp/output_mozilla-bin.stderr, to this bug report.
Please provide "rpm -q mozilla" output.
The strace command created a zero byte file, although the output was visible in
the terminal window. The browser also opened, I closed it so the strace command
The output from "rpm -q mozilla" is: mozilla-1.0.1-24
what's the status on this. I've been down for two weeks now.
I'm not sure. You should try to uninstall it and re-install it from scratch.
I'm curious to see if after you uninstall it if there are any files left in
/usr/lib/mozilla or /usr/lib/mozilla-1.0.1/.
What are the command line commands for un-installing and re-installing the
You will have to use rpm to do it. Something like:
rpm -qa | grep ^mozilla
will tell you all the mozilla packages that you have installed. Then you can use:
rpm -e mozilla-mail mozilla mozilla-nspr [...]
to delete all of the packages.
I uninstalled mozilla, rebooted and found the directory mozilla-1.0.1
in /usr/lib. I manually removed the directory and reinstalled mozilla. After
the reinstall I am still having the same problems. Mozilla shuts down
immediately after starting. I can't browse the internet.
Closing *old* bug... reopen if still valid.