Bug 79369
| Summary: | redhat 8.0 doesn't install. install crashes | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Product: | [Retired] Red Hat Linux | Reporter: | Bert Nakagawa <bert> | ||||||
| Component: | anaconda | Assignee: | Jeremy Katz <katzj> | ||||||
| Status: | CLOSED DUPLICATE | QA Contact: | Brock Organ <borgan> | ||||||
| Severity: | medium | Docs Contact: | |||||||
| Priority: | medium | ||||||||
| Version: | 8.0 | CC: | michael | ||||||
| Target Milestone: | --- | ||||||||
| Target Release: | --- | ||||||||
| Hardware: | i586 | ||||||||
| OS: | Linux | ||||||||
| Whiteboard: | |||||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||||
| Doc Text: | Story Points: | --- | |||||||
| Clone Of: | Environment: | ||||||||
| Last Closed: | 2006-02-21 18:50:17 UTC | Type: | --- | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Embargoed: | |||||||||
| Attachments: |
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Created attachment 88286 [details]
saved dump from failed installation
Is my CD-ROM drive bad.... I testes the discs before installation, and it worked..... I could also mount the cds on my 6.0 machine, which I just wiped out to install 8.0. This appears to be a duplicate of Bug 75377. Please refer to the instructions in that bug report to see if the updated image provided will correct your problem. ok, that didn't work either..... i downloaded the CD update and ran 'linux updates' and it still crashes....... the CDs are good since I was able to load 8.0 on a laptop. here's the error: (anaconda:70): GnomeCanvas-CRITICAL **: file gnome-canvas-path-def.c: line 1142 (gnome_canvas_path_def_any_closed): assertion `path != NULL' failed install existed abnormally -- received signal 11 sending termination signals...done sending kill signals...done blah blah blah..... I am beginning to think that there are two actual problems - though one is dependent on the vast number of others. First problem - Anaconda that is shipped with Red Hat Linux 8.0 does not properly handle the inability to read packages that appear to be "corrupt" (to some degree). This is corrected by the procedures listed in bug 75377. Second problem - ailing CD-ROM drives (be it a dirty lens, firmware issues, or a failing drive altogether) seem to trigger this bug. You have properly pointed out that it installs without a hitch on your laptop (thus, the CDs themselves are good - which means the stock shipment of Anaconda never encounters the second problem [which triggers the first problem]). I would suggest the following: 1) Replace the EIDE cable from the motherboard that attaches to your CD-ROM drive with a fresh one. Bad cables are notorious for spurring strange errors (seek and read). Install again. If it installs properly - the culprit seems to be the faulty cable. If not, proceed to step two. 2) Move your CD-ROM drive to a different EIDE interface (for example, from the secondary channel master to the primary channel slave). Install again. If it installs properly, then there is a quirk between the interface of your CD-ROM and the EIDE controller. This could be due to a variety of factors - namely: (1) failing CD-ROM chipset - I've had a hard drive that would work only as a slave. (2) failing EIDE controller on the motherboard - I've had a channel go flaky on a motherboard and then quit functioning altogether. If it does not install properly, proceed to step three. 3) Replace your CD-ROM drive with a new one (or one that has successfully installed Red Hat Linux 8.0 on a machine). If it installs properly, your original CD-ROM drive may need to be cleaned or it is out of calibration (which should never happen, but if it does it means CD-ROM drive death). By step 3 you should be able to install Red Hat Linux 8.0 without a hitch. Even the Windows installer does not handle ailing CD-ROM drives (or EIDE interfaces) gracefully. Hardware problems are assumed to NOT exist in software (generally). If it doesn't install properly - you've hit something particularly strange - which could me costly repairs (like motherboard replacement). Fluctuations in voltage on a motherboard can also cause VERY strange problems that trickle down to the application level. I will add these comments to Bug 75377. *** This bug has been marked as a duplicate of 75377 *** Created attachment 89768 [details]
Dump created by Anaconda for the installation error
Changed to 'CLOSED' state since 'RESOLVED' has been deprecated. |
From Bugzilla Helper: User-Agent: Mozilla/4.78 [en] (Windows NT 5.0; U) Description of problem: Installer crashes Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1. tried to load software several times 2. also burned another cd from iso image 3. Actual Results: installer still crashes Expected Results: software should have loaded Additional info: Traceback (most recent call last): File "/usr/lib/anaconda/gui.py", line 786, in handleRenderCallback self.currentWindow.renderCallback() File "/usr/lib/anaconda/iw/progress_gui.py", line 149, in renderCallback self.intf.icw.nextClicked() File "/usr/lib/anaconda/gui.py", line 632, in nextClicked self.dispatch.gotoNext() File "/usr/lib/anaconda/dispatch.py", line 150, in gotoNext self.moveStep() File "/usr/lib/anaconda/dispatch.py", line 215, in moveStep rc = apply(func, self.bindArgs(args)) File "/usr/lib/anaconda/packages.py", line 719, in doInstall problems = ts.run(0, ~rpm.RPMPROB_FILTER_DISKSPACE, cb.cb, 0) File "/usr/lib/anaconda/packages.py", line 283, in cb fn = self.method.getFilename(h, self.pkgTimer) File "/usr/lib/anaconda/image.py", line 119, in getFilename f = open("/mnt/source/.discinfo") IOError: [Errno 2] No such file or directory: '/mnt/source/.discinfo' Local variables in innermost frame: h: <header object at 0x8764a48> self: <image.CdromInstallMethod instance at 0x8697204> timer: <timer.Timer instance at 0xab59114> Package Group selection status: Administration Tools: 1 Authoring and Publishing: 1 Base: 1 Brazilian Support: 0 British Support: 0 Canadian Support: 0 Catalan Support: 0 Chinese Support: 0 Core: 0 Cups: 0 Cyrillic Support: 0 Czech Support: 0 DNS Name Server: 1 Danish Support: 0 Development Libraries: 0 Development Tools: 1 Dialup Networking Support: 1 Dutch Support: 0 Editors: 1 Emacs: 0 Engineering and Scientific: 0 Estonian Support: 0 FTP Server: 1 Finnish Support: 0 French Support: 0 GNOME: 0 GNOME Desktop Environment: 0 GNOME Software Development: 0 Games and Entertainment: 0 German Support: 0 Graphical Internet: 1 Graphics: 0 Greek Support: 0 Hebrew Support: 0 Hungarian Support: 0 ISO8859-2 Support: 0 ISO8859-9 Support: 0 Icelandic Support: 0 Italian Support: 0 Japanese Support: 0 KDE: 0 KDE Desktop Environment: 1 KDE 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perl-Frontier-RPC: 0, perl-HTML-Parser: 1, perl-HTML-Tagset: 1, perl-Inline: 0, perl-NKF: 0, perl-Net-DNS: 1, perl-PDL: 0, perl-Parse-RecDescent: 0, perl-Parse-Yapp: 1, perl-RPM2: 0, perl-SGMLSpm: 1, perl-TermReadKey: 0, perl-Text-Kakasi: 0, perl-Time-HiRes: 1, perl-TimeDate: 0, perl-URI: 1, perl-XML-Dumper: 1, perl-XML-Encoding: 1, perl-XML-Grove: 1, perl-XML-Parser: 1, perl-XML-Twig: 1, perl-libwww-perl: 1, perl-libxml-enno: 1, perl-libxml-perl: 1, perl-suidperl: 0, php: 1, php-dbg-base: 0, php-dbg-client: 0, php-dbg-server: 0, php-devel: 0, php-imap: 1, php-ldap: 1, php-manual: 0, php-mysql: 0, php-odbc: 0, php-pgsql: 0, php-snmp: 0, pidentd: 0, pilot-link: 1, pilot-link-devel: 0, pilot-link095-compat: 0, pine: 1, pinfo: 1, pkgconfig: 1, plugger: 0, pmake: 0, pnm2ppa: 1, popt: 1, portmap: 1, postfix: 1, postgresql: 0, postgresql-contrib: 0, postgresql-devel: 0, postgresql-jdbc: 0, postgresql-libs: 0, postgresql-odbc: 0, postgresql-perl: 0, postgresql-python: 0, postgresql-server: 0, postgresql-tcl: 0, ppp: 1, prelink: 0, privoxy: 0, procinfo: 0, procmail: 1, procps: 1, psacct: 0, psgml: 1, psmisc: 1, pspell: 1, pspell-devel: 0, pstack: 0, psutils: 1, pump-devel: 0, pvm: 0, pvm-gui: 0, pwlib: 1, pwlib-devel: 0, pxe: 0, pyOpenSSL: 1, pychecker: 0, pydict: 0, pygtk2: 1, pygtk2-devel: 0, pygtk2-libglade: 1, python: 1, python-devel: 1, python-docs: 0, python-optik: 1, python-tools: 0, pyxf86config: 1, qmkbootdisk: 0, qt: 1, qt-MySQL: 0, qt-ODBC: 0, qt-PostgreSQL: 0, qt-Xt: 0, qt-designer: 0, qt-devel: 0, qt2: 0, qt2-Xt: 0, qt2-designer: 0, qt2-devel: 0, qt2-static: 0, qtcups: 0, qtcups-devel: 0, quanta: 0, quota: 1, radvd: 0, raidtools: 1, rarpd: 0, rcs: 1, rdate: 1, rdesktop: 0, rdist: 1, readline: 1, readline-devel: 1, readline41: 0, recode: 0, recode-devel: 0, redhat-artwork: 1, redhat-config-bind: 1, redhat-config-date: 1, redhat-config-httpd: 1, redhat-config-keyboard: 1, redhat-config-kickstart: 1, redhat-config-language: 1, redhat-config-mouse: 1, redhat-config-network: 1, redhat-config-nfs: 1, redhat-config-packages: 1, redhat-config-printer: 1, redhat-config-printer-gui: 1, redhat-config-proc: 1, redhat-config-rootpassword: 1, redhat-config-securitylevel: 1, redhat-config-services: 1, redhat-config-soundcard: 1, redhat-config-users: 1, redhat-config-xfree86: 1, redhat-logos: 1, redhat-logviewer: 1, redhat-lsb: 0, redhat-menus: 1, redhat-release: 1, redhat-rpm-config: 1, redhat-switch-printer: 1, redhat-switch-printer-gnome: 1, redhat-switchmail: 1, redhat-switchmail-gnome: 1, reiserfs-utils: 1, rep-gtk: 0, rhmask: 0, rhn-applet: 1, rhnlib: 1, rhpl: 1, rmt: 1, rootfiles: 1, routed: 0, rp-pppoe: 1, rpm: 1, rpm-build: 1, rpm-devel: 1, rpm-python: 1, rpm2html: 0, rpm404-python: 1, rpmdb-redhat: 0, rsh: 1, rsh-server: 0, rsync: 1, ruby: 0, ruby-devel: 0, ruby-docs: 0, ruby-libs: 0, ruby-mode: 0, ruby-tcltk: 0, rusers: 0, rusers-server: 0, rwall: 0, rwall-server: 0, rwho: 0, samba: 1, samba-client: 1, samba-common: 1, samba-swat: 0, sane-backends: 0, sane-backends-devel: 0, sane-frontends: 0, sash: 0, sawfish: 0, screen: 1, scrollkeeper: 1, sed: 1, sendmail: 1, sendmail-cf: 1, sendmail-devel: 0, sendmail-doc: 0, setserial: 1, setup: 1, setuptool: 1, sgml-common: 1, sh-utils: 1, shadow-utils: 1, shapecfg: 0, sharutils: 0, sip: 0, sip-devel: 0, skkdic: 0, skkinput: 0, slang: 1, slang-devel: 1, slocate: 1, slrn: 1, slrn-pull: 0, sndconfig: 0, sox: 1, sox-devel: 0, spamassassin: 1, specspo: 1, splint: 1, squid: 1, squirrelmail: 1, star: 1, stardict: 0, stat: 0, statserial: 1, strace: 1, stunnel: 1, sudo: 1, swig: 1, switchdesk: 1, switchdesk-gnome: 0, switchdesk-kde: 1, sylpheed: 0, symlinks: 0, sysklogd: 1, syslinux: 1, sysreport: 0, sysstat: 0, tWnn: 0, taipeifonts: 0, talk: 1, talk-server: 0, tar: 1, tcl: 1, tcllib: 0, tclx: 0, tcp_wrappers: 1, tcpdump: 1, tcsh: 1, telnet: 1, telnet-server: 0, termcap: 1, tetex: 1, tetex-afm: 1, tetex-doc: 0, tetex-dvips: 1, tetex-fonts: 1, tetex-latex: 1, tetex-xdvi: 1, texinfo: 1, textutils: 1, tftp: 0, tftp-server: 0, time: 1, timeconfig: 1, timidity++: 0, tix: 0, tk: 1, tkinter: 0, tmake: 0, tmpwatch: 1, tora: 0, traceroute: 1, transfig: 0, tree: 0, tripwire: 0, ttcp: 0, ttfonts-ja: 0, ttfonts-ko: 0, ttfonts-zh_CN: 0, ttfonts-zh_TW: 0, ttfprint: 1, tux: 1, tuxracer: 0, umb-scheme: 0, unarj: 0, units: 0, unix2dos: 1, unixODBC: 0, unixODBC-devel: 0, unixODBC-kde: 0, unzip: 1, up2date: 1, up2date-gnome: 1, urw-fonts: 1, usbutils: 1, usbview: 0, usermode: 1, usermode-gtk: 1, utempter: 1, util-linux: 1, uucp: 0, vim-X11: 0, vim-common: 1, vim-enhanced: 1, vim-minimal: 1, vixie-cron: 1, vlock: 0, vnc: 1, vnc-doc: 0, vnc-server: 0, vorbis-tools: 1, vsftpd: 1, vte: 0, vte-devel: 0, w3c-libwww: 1, w3c-libwww-apps: 0, w3c-libwww-devel: 0, w3m: 0, w3m-el: 0, w3m-el-common: 0, w3m-el-xemacs: 0, watanabe-vf: 1, webalizer: 1, wget: 1, which: 1, whois: 1, wine: 0, wine-devel: 0, wireless-tools: 1, wl: 0, wl-common: 0, wl-xemacs: 0, wmapm: 0, wmclock: 0, wmix: 0, words: 1, wordtrans: 0, wordtrans-kde: 0, wordtrans-qt: 0, wordtrans-web: 0, wu-ftpd: 0, wvdial: 1, x3270: 0, x3270-text: 0, x3270-x11: 0, xawtv: 1, xboard: 0, xcdroast: 0, xchat: 1, xcin: 0, xcpustate: 0, xdelta: 1, xdelta-devel: 0, xemacs: 0, xemacs-el: 0, xemacs-info: 0, xferstats: 0, xfig: 0, xinetd: 1, xinitrc: 1, xisdnload: 1, xloadimage: 0, xml-common: 1, xmltex: 1, xmlto: 1, xmms: 1, xmms-devel: 0, xmms-skins: 0, xosview: 0, xpdf: 1, xpdf-chinese-simplified: 0, xpdf-chinese-traditional: 0, xpdf-japanese: 0, xpdf-korean: 0, xsane: 0, xsane-gimp: 0, xscreensaver: 0, xsnow: 0, xsri: 1, xtoolwait: 0, xtraceroute: 0, yelp: 0, yp-tools: 1, ypbind: 1, ypserv: 0, ytalk: 0, zebra: 0, zip: 1, zisofs-tools: 0, zlib: 1, zlib-devel: 1, zsh: 0, Dispatcher instance, containing members: method: CdromInstallMethod instance, containing members: messageWindow: <bound method InstallInterface.messageWindow of <gui.InstallInterface instance at 0x868b29c>> loopbackFile: /mnt/sysimage//rhinstall-stage2.img progressWindow: <bound method InstallInterface.progressWindow of <gui.InstallInterface instance at 0x868b29c>> device: hdd tree: /mnt/source rootPath: /mnt/sysimage currentDisc: [] step: 49 intf: InstallInterface instance, containing members: ppw: InstallProgressWindow instance, containing members: pixmaps: [rnotes/01-rhl8-install_art-bluecur.png, rnotes/02-rhl8-install_art-cwide.png, rnotes/03-rhl8-install_art-evoluti.png, rnotes/04-rhl8-install_art-mozilla.png, rnotes/05-rhl8-install_art-nautilu.png, rnotes/06-rhl8-install_art-office.png, rnotes/07-rhl8-install_art-persona.png, rnotes/08-rhl8-install_art-rhce.png, rnotes/09-rhl8-install_art-rhgls.png, rnotes/10-rhl8-install_art-advserv.png, rnotes/11-rhl8-install_art-rhn.png] intf: Already dumped pixcurnum: 2 numTotal: 639 sizeComplete: 189592 progview: <gtk.TreeView object (GtkTreeView) at 0x8cd95b4> totalSize: 2160836 pixtimer: Timer instance, containing members: startedAt: 1039515688.77 total: 0 progstore: <gtk.ListStore object (GtkListStore) at 0x8cdd994> total_iter: <GtkTreeIter at 0x9166058> completed_iter: <GtkTreeIter at 0x90dd2a8> adbox: <gtk.EventBox object (GtkEventBox) at 0x8ce0ab4> curPackage: {'size': <gtk.Label object (GtkLabel) at 0x8ce8564>, 'summary': <gtk.Label object (GtkLabel) at 0x8ce7f6c>, 'package': <gtk.Label object (GtkLabel) at 0x845e9b4>} numComplete: 7 remaining_iter: <GtkTreeIter at 0x902ede8> ics: InstallControlState instance, containing members: nextButtonLabel: None helpButtonEnabled: 0 searchPath: [./, /usr/share/anaconda/, ./] prevButtonLabel: None grabNext: 0 title: Installing Packages nextButtonInfo: None prevEnabled: 0 html: helpEnabled: 3 nextEnabled: 0 htmlFile: installing prevButton: gtk-prev cw: InstallControlWindow instance, containing members: displayHelp: 1 stockButtons: (('gtk-go-back', 'prevButtonStock', '_Back', <bound method InstallControlWindow.prevClicked of <gui.InstallControlWindow instance at 0x82b9da4>>), ('gtk-go-forward', 'nextButtonStock', '_Next', <bound method InstallControlWindow.nextClicked of <gui.InstallControlWindow instance at 0x82b9da4>>), ('gtk-new', 'releaseButton', '_Release Notes', <bound method InstallControlWindow.releaseClicked of <gui.InstallControlWindow instance at 0x82b9da4>>), ('gtk-help', 'showHelpButton', 'Show _Help', <bound method InstallControlWindow.helpClicked of <gui.InstallControlWindow instance at 0x82b9da4>>), ('gtk-help', 'hideHelpButton', 'Hide _Help', <bound method InstallControlWindow.helpClicked of <gui.InstallControlWindow instance at 0x82b9da4>>), ('gtk-execute', 'debugButton', '_Debug', <bound method InstallControlWindow.debugClicked of <gui.InstallControlWindow instance at 0x82b9da4>>)) handle: 2617 help: <TextViewBrowser object (GtkTextView) at 0x86f15cc> buttonBox: <gtk.HButtonBox object (GtkHButtonBox) at 0x86960d4> hideHelpButton: <gtk.Button object (GtkButton) at 0x82bbcfc> nextButtonStock: <gtk.Button object (GtkButton) at 0x848f1f4> help_sw: <gtk.ScrolledWindow object (GtkScrolledWindow) at 0x85f2cd4> dir: 1 dispatch: Already dumped reloadRcQueued: 0 ii: Already dumped currentWindow: Already dumped installFrame: <gtk.Frame object (GtkFrame) at 0x84ae5c4> debugButton: <gtk.Button object (GtkButton) at 0x82bbfcc> table: <gtk.Table object (GtkTable) at 0x84ac9f4> releaseButton: <gtk.Button object (GtkButton) at 0x848f4b4> hbox: <gtk.HBox object (GtkHBox) at 0x86905c4> box: <gtk.VBox object (GtkVBox) at 0x82c0084> helpFrame: <gtk.Frame object (GtkFrame) at 0x82bfc14> windowList: [] window: <gtk.Window object (GtkWindow) at 0x82be904> langSearchPath: [en_US, en, C] showHelpButton: <gtk.Button object (GtkButton) at 0x82bba6c> helpState: 1 releaseNotesBuffer: <gtk.TextBuffer object (GtkTextBuffer) at 0x82bc01c> bin: <gtk.Frame object (GtkFrame) at 0x849042c> prevButtonStock: <gtk.Button object (GtkButton) at 0x8687b64> configFileData: {'TitleBar': pixmaps/anaconda_header.png, 'Title': Red Hat Linux Beta, 'Splashscreen': pixmaps/first.png, 'WelcomeScreen': pixmaps/splash.png} buff: None nextButton: gtk-next progress: <gtk.ProgressBar object (GtkProgressBar) at 0x8ce68f4> adpix: <gtk.Image object (GtkImage) at 0xad94dac> totalProgress: <gtk.ProgressBar object (GtkProgressBar) at 0x8750174> timeStarted: -1 sizingprogview: 1 icw: Already dumped runres: 800x600 dispatch: Already dumped flags: Flags instance, containing members: flags: {'test': 0, 'setupFilesystems': 1, 'serial': 0, 'expert': 0, 'autostep': 0} dispatch: Already dumped instPath: /mnt/sysimage firstStep: 0 id: InstallData inst