| Summary: | Laptop Internal keyboard and mouse stops working after some time | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Product: | Red Hat Enterprise Linux 6 | Reporter: | Alexander Lindqvist <alexander> | ||||||||
| Component: | kernel | Assignee: | Chris Tatman <ctatman> | ||||||||
| Status: | CLOSED NOTABUG | QA Contact: | Red Hat Kernel QE team <kernel-qe> | ||||||||
| Severity: | high | Docs Contact: | |||||||||
| Priority: | unspecified | ||||||||||
| Version: | 6.2 | CC: | lizhenhua, salmy | ||||||||
| Target Milestone: | rc | Flags: | ctatman:
needinfo?
(lwang) |
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| Target Release: | --- | ||||||||||
| Hardware: | x86_64 | ||||||||||
| OS: | Linux | ||||||||||
| Whiteboard: | |||||||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||||||
| Doc Text: | Story Points: | --- | |||||||||
| Clone Of: | Environment: | ||||||||||
| Last Closed: | 2015-10-06 03:21:10 UTC | Type: | --- | ||||||||
| Regression: | --- | Mount Type: | --- | ||||||||
| Documentation: | --- | CRM: | |||||||||
| Verified Versions: | Category: | --- | |||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||
| Attachments: |
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Created attachment 566297 [details]
xorg.log
Hi Alexander, What's the version of your desktop system? I have met this problem before . When I updated my system , it is gone. I am using KDE 4.4.5, with xserver-xorg 1.2.2+ , and xorg.conf is not needed. All default packages from EL6.2 Xorg-x11-server-Xorg-1.10.4-6.el6_2.1 (x86_64) Gnome 2.28.2 I have googled this and found many distributions which had this problem before. Fedora 10 among others but as EL6 is based on Fedora 12 this is probably a new issue. And this laptop is brand new. Closing the lid on the laptop so it goes into standby mode makes the mouse and keyboard work again for a new period of time when the computer wakes up. Any ideas of logs to look for, kernel parameters to try or anything else? Cant this be som variant of a synaptics clickpad and that the driver currently takes the keyboard down with it? My touchpad has real buttons at the bottom and the left upper corner of the touchpad is used for doubletapping to disable the touchpad (with a led that lights up when disabled). Double finger scrolling works. Here is a recent patch: http://lists.x.org/archives/xorg-devel/2012-February/029132.html Created attachment 568192 [details]
dmesg.log with ACPI errors
ACPI errors at the end
ACPI Error: No handler for Region [CMS1] (ffff88010404a930) [SystemCMOS] (20090903/evregion-319)
ACPI Error: Region SystemCMOS(5) has no handler (20090903/exfldio-295)
ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PCI0.LPC0.EC0_._Q33] (Node ffff8801040551f0), AE_NOT_EXIST
This bug also exists in Fedora 17. Bugzilla entry created here: https://bugzilla.redhat.com/show_bug.cgi?id=801412 This was a hardware problem. Please close. Since RHEL 6.3 External Beta has begun, and this bug remains unresolved, it has been rejected as it is not proposed as exception or blocker. Red Hat invites you to ask your support representative to propose this request, if appropriate and relevant, in the next release of Red Hat Enterprise Linux. (In reply to Alexander Lindqvist from comment #10) > This was a hardware problem. Please close. Thanks. |
Created attachment 566296 [details] Messages.log Description of problem: After boot the internal keyboard and mouse on the laptop stops working. External usb keyboard and mouse works. It happens both when working on the laptop and when leaving it for a few minutes It happens with or without AC Adapter plugged in. Added i8042.nomux i8042.nopnp i8042.noloop to grub did not help. Version-Release number of selected component (if applicable): 2.6.32-220.4.1.el6.x86_64 How reproducible: Boot computer. Wait some time Steps to Reproduce: 1. Boot computer. Wait some time 2. 3. Actual results: Internal keyboard and mouse stops responding. External works fine. Expected results: internal Keyboard and mouse should work for more than a few minutes Additional info: HP Pavilion dm1-4110eo