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DescriptionAlexander Lindqvist
2012-02-28 12:01:29 UTC
Created attachment 566296[details]
Messages.log
Description of problem:
After boot the internal keyboard and mouse on the laptop stops working. External usb keyboard and mouse works.
It happens both when working on the laptop and when leaving it for a few minutes
It happens with or without AC Adapter plugged in.
Added i8042.nomux i8042.nopnp i8042.noloop to grub did not help.
Version-Release number of selected component (if applicable):
2.6.32-220.4.1.el6.x86_64
How reproducible:
Boot computer. Wait some time
Steps to Reproduce:
1. Boot computer. Wait some time
2.
3.
Actual results:
Internal keyboard and mouse stops responding. External works fine.
Expected results:
internal Keyboard and mouse should work for more than a few minutes
Additional info:
HP Pavilion dm1-4110eo
Comment 1Alexander Lindqvist
2012-02-28 12:04:43 UTC
Hi Alexander,
What's the version of your desktop system? I have met this problem before . When I updated my system , it is gone. I am using KDE 4.4.5, with xserver-xorg 1.2.2+ , and xorg.conf is not needed.
Comment 5Alexander Lindqvist
2012-02-29 14:38:54 UTC
All default packages from EL6.2
Xorg-x11-server-Xorg-1.10.4-6.el6_2.1 (x86_64)
Gnome 2.28.2
I have googled this and found many distributions which had this problem before. Fedora 10 among others but as EL6 is based on Fedora 12 this is probably a new issue. And this laptop is brand new.
Comment 6Alexander Lindqvist
2012-03-05 18:46:54 UTC
Closing the lid on the laptop so it goes into standby mode makes the mouse and keyboard work again for a new period of time when the computer wakes up.
Any ideas of logs to look for, kernel parameters to try or anything else?
Comment 7Alexander Lindqvist
2012-03-07 08:20:30 UTC
Cant this be som variant of a synaptics clickpad and that the driver currently takes the keyboard down with it? My touchpad has real buttons at the bottom and the left upper corner of the touchpad is used for doubletapping to disable the touchpad (with a led that lights up when disabled).
Double finger scrolling works.
Here is a recent patch:
http://lists.x.org/archives/xorg-devel/2012-February/029132.html
Comment 8Alexander Lindqvist
2012-03-07 08:22:53 UTC
Created attachment 568192[details]
dmesg.log with ACPI errors
ACPI errors at the end
ACPI Error: No handler for Region [CMS1] (ffff88010404a930) [SystemCMOS] (20090903/evregion-319)
ACPI Error: Region SystemCMOS(5) has no handler (20090903/exfldio-295)
ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PCI0.LPC0.EC0_._Q33] (Node ffff8801040551f0), AE_NOT_EXIST
Comment 9Alexander Lindqvist
2012-03-08 13:38:51 UTC
Comment 10Alexander Lindqvist
2012-04-04 13:56:30 UTC
This was a hardware problem. Please close.
Comment 11RHEL Program Management
2012-05-03 05:40:00 UTC
Since RHEL 6.3 External Beta has begun, and this bug remains
unresolved, it has been rejected as it is not proposed as
exception or blocker.
Red Hat invites you to ask your support representative to
propose this request, if appropriate and relevant, in the
next release of Red Hat Enterprise Linux.
Created attachment 566296 [details] Messages.log Description of problem: After boot the internal keyboard and mouse on the laptop stops working. External usb keyboard and mouse works. It happens both when working on the laptop and when leaving it for a few minutes It happens with or without AC Adapter plugged in. Added i8042.nomux i8042.nopnp i8042.noloop to grub did not help. Version-Release number of selected component (if applicable): 2.6.32-220.4.1.el6.x86_64 How reproducible: Boot computer. Wait some time Steps to Reproduce: 1. Boot computer. Wait some time 2. 3. Actual results: Internal keyboard and mouse stops responding. External works fine. Expected results: internal Keyboard and mouse should work for more than a few minutes Additional info: HP Pavilion dm1-4110eo