Bug 809496

Summary: Release version: drop-down remains disabled after subscribing to RHEL
Product: Red Hat Enterprise Linux 6 Reporter: John Sefler <jsefler>
Component: subscription-managerAssignee: Adrian Likins <alikins>
Status: CLOSED ERRATA QA Contact: Entitlement Bugs <entitlement-bugs>
Severity: high Docs Contact:
Priority: unspecified    
Version: 6.3CC: alikins, skallesh, spandey
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2012-06-20 13:08:44 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Bug Depends On:    
Bug Blocks: 738066, 834012, 834013    
Attachments:
Description Flags
The Release version drop-down list in GUI should match the CLI release --list none

Description John Sefler 2012-04-03 14:19:27 UTC
Created attachment 574878 [details]
The Release version drop-down list in GUI should match the CLI release --list

Description of problem:
After subscribing to the RHEL subscription, the new Release version setting in the System Preferences dialog remains disabled.  See attached screenshot. 


Version-Release number of selected component (if applicable):
[root@jsefler-r63-workstation ~]# rpm -q subscription-manager-gnome
subscription-manager-gnome-0.99.12-1.git.15.a46d527.el6.x86_64


How reproducible:


Steps to Reproduce:
1. Using the GUI and the stage environment, register as stage_test_12 (if on server) or stage_test_27 (if on workstation) and subscribe to the RHEL subscription.
2. on the CLI run...
[root@jsefler-r63-workstation ~]# subscription-manager release --list
5.7
5.8
5Client
6.0
6.1
6.2
6Workstation

3. In the GUI, click the toollbar button for System Preferences and the Release version dropdown menu should list the same values as the CLI, but it remains disabled.

Comment 1 Adrian Likins 2012-04-03 16:23:40 UTC
I think this is an artifact of stage not supporting releasever yet. We don't
enable the dropdown if we can't get/set releaseVer, even though we
could populate the list from the CDN.

Look for warnings like:


2012-04-03 12:25:47,892 [WARNING]  @preferences.py:99 - Disabling release version  dropdown, server does not support release versions.
2012-04-03 12:25:47,893 [WARNING]  @preferences.py:78 - Disabling service level dropdown, server does not support service levels.

logged in rhsm.log

Comment 3 spandey 2012-04-10 10:27:00 UTC
As per comment 1 verifying defect using following rpm 

subscription-manager-0.99.13-1.el6.x86_64
subscription-manager-migration-0.99.13-1.el6.x86_64
subscription-manager-firstboot-0.99.13-1.el6.x86_64
subscription-manager-gnome-0.99.13-1.el6.x86_64

Got following message in rhsm.log 

ription/consumers/3bb091c8-9aef-4d8f-87d6-0722eacb7015
2012-04-10 16:26:36,689 [DEBUG]  @connection.py:343 - Response status: 200
2012-04-10 16:26:36,689 [WARNING]  @preferences.py:98 - Disabling release version  dropdown, server does not support release versions.
2012-04-10 16:26:36,690 [WARNING]  @preferences.py:78 - Disabling service level dropdown, server does not support service levels.



Resolving defect as verified

Comment 5 errata-xmlrpc 2012-06-20 13:08:44 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHBA-2012-0804.html