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Bug 809496 - Release version: drop-down remains disabled after subscribing to RHEL
Summary: Release version: drop-down remains disabled after subscribing to RHEL
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: subscription-manager
Version: 6.3
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: rc
: ---
Assignee: Adrian Likins
QA Contact: Entitlement Bugs
URL:
Whiteboard:
Depends On:
Blocks: 738066 834012 834013
TreeView+ depends on / blocked
 
Reported: 2012-04-03 14:19 UTC by John Sefler
Modified: 2012-06-20 15:12 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2012-06-20 13:08:44 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
The Release version drop-down list in GUI should match the CLI release --list (75.65 KB, image/png)
2012-04-03 14:19 UTC, John Sefler 		no flags Details
View All


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2012:0804 0 normal SHIPPED_LIVE subscription-manager bug fix and enhancement update 2012-06-19 19:51:31 UTC

Description John Sefler 2012-04-03 14:19:27 UTC 
Created attachment 574878 [details]
The Release version drop-down list in GUI should match the CLI release --list

Description of problem:
After subscribing to the RHEL subscription, the new Release version setting in the System Preferences dialog remains disabled.  See attached screenshot. 


Version-Release number of selected component (if applicable):
[root@jsefler-r63-workstation ~]# rpm -q subscription-manager-gnome
subscription-manager-gnome-0.99.12-1.git.15.a46d527.el6.x86_64


How reproducible:


Steps to Reproduce:
1. Using the GUI and the stage environment, register as stage_test_12 (if on server) or stage_test_27 (if on workstation) and subscribe to the RHEL subscription.
2. on the CLI run...
[root@jsefler-r63-workstation ~]# subscription-manager release --list
5.7
5.8
5Client
6.0
6.1
6.2
6Workstation

3. In the GUI, click the toollbar button for System Preferences and the Release version dropdown menu should list the same values as the CLI, but it remains disabled.
Comment 1 Adrian Likins 2012-04-03 16:23:40 UTC 
I think this is an artifact of stage not supporting releasever yet. We don't
enable the dropdown if we can't get/set releaseVer, even though we
could populate the list from the CDN.

Look for warnings like:


2012-04-03 12:25:47,892 [WARNING]  @preferences.py:99 - Disabling release version  dropdown, server does not support release versions.
2012-04-03 12:25:47,893 [WARNING]  @preferences.py:78 - Disabling service level dropdown, server does not support service levels.

logged in rhsm.log
Comment 3 spandey 2012-04-10 10:27:00 UTC 
As per comment 1 verifying defect using following rpm 

subscription-manager-0.99.13-1.el6.x86_64
subscription-manager-migration-0.99.13-1.el6.x86_64
subscription-manager-firstboot-0.99.13-1.el6.x86_64
subscription-manager-gnome-0.99.13-1.el6.x86_64

Got following message in rhsm.log 

ription/consumers/3bb091c8-9aef-4d8f-87d6-0722eacb7015
2012-04-10 16:26:36,689 [DEBUG]  @connection.py:343 - Response status: 200
2012-04-10 16:26:36,689 [WARNING]  @preferences.py:98 - Disabling release version  dropdown, server does not support release versions.
2012-04-10 16:26:36,690 [WARNING]  @preferences.py:78 - Disabling service level dropdown, server does not support service levels.



Resolving defect as verified
Comment 5 errata-xmlrpc 2012-06-20 13:08:44 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHBA-2012-0804.html
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