Bug 821164

Summary:	A4 landscape formatted pages are printed in portrait format
Product:	[Fedora] Fedora	Reporter:	Joachim Backes <joachim.backes>
Component:	cups	Assignee:	Tim Waugh <twaugh>
Status:	CLOSED NOTABUG	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	17	CC:	caolanm, dtardon, erack, jpopelka, ltinkl, mstahl, sbergman, twaugh
Target Milestone:	---
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2012-05-15 12:19:21 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Joachim Backes 2012-05-12 16:34:28 UTC

Description of problem:
Having an document with only one page in A4 landscape format. If I print this document, it is printed in portrait format so only the middle part of the document is printed, but not the left and right third.

Version-Release number of selected component (if applicable):
libreoffice-3.5.3.2-3.fc17.x86_64 from updates-testing repo

How reproducible:
always

Steps to Reproduce:
1.
2.
3.
  
Actual results:
See description

Expected results:
Printing is done in landscape format

Additional info:
1. The document is correctly printed with libreoffice-3.5.2.1-6.fc17.x86_64
2. Printer: samsung-mlp-1660
3. Printing into a PDF or PS file prints correctly too (even with libreoffice-3.5.3.2-3.fc17.x86_64)
4. It seems the interplay between libreoffice and printer driver is buggy.

Comment 1 Caolan McNamara 2012-05-14 15:18:33 UTC

Probably a sort of cut-off landscape. I've seen this before i think and flipping printer drivers helps

Comment 2 Jiri Popelka 2012-05-14 15:44:21 UTC

(In reply to comment #1)
> I've seen this before i think and flipping printer drivers helps

Yes, similar to bug #807308 (Samsung ML-2010, switching to splix solved it).

Joachim, what driver do you use ? Post the output of
grep -H '^*NickName:' /etc/cups/ppd/*.ppd
It that's not splix, could you install it and change the driver to
"Samsung ML-1660, 2.0.0" ?

Comment 3 Joachim Backes 2012-05-14 19:19:10 UTC

(In reply to comment #2)
> (In reply to comment #1)
> > I've seen this before i think and flipping printer drivers helps
> 
> Yes, similar to bug #807308 (Samsung ML-2010, switching to splix solved it).
> 
> Joachim, what driver do you use ? Post the output of
> grep -H '^*NickName:' /etc/cups/ppd/*.ppd

grep -H '^*NickName:' /etc/cups/ppd/*.ppd
/etc/cups/ppd/ML-1660.ppd:*NickName:      "Samsung ML-1660 Series"
/etc/cups/ppd/PDF.ppd:*NickName:      "Generic CUPS-PDF Printer"

Comment 4 Joachim Backes 2012-05-15 03:48:47 UTC

By installing the splix software splix-2.0.1-0.9.20120419svn.fc17.x86_64 and reconfiguring the printer, the problem seems to be solved.

It now prints flawlessly with

libreoffice-3.5.3.2-3.fc17.x86_64 and
libreoffice-3.5.2.1-6.fc17.x86_64

Thank you.

Comment 5 Jiri Popelka 2012-05-15 10:04:52 UTC

Do you have any idea what driver were you using previously ?
I can't find any other driver for ML-1660 except splix.

Comment 6 Joachim Backes 2012-05-15 12:11:43 UTC

(In reply to comment #5)
> Do you have any idea what driver were you using previously ?
> I can't find any other driver for ML-1660 except splix.

Yes, I have: First, I was using the original driver from Samsung:

http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=dk&CttFileID=2745812&CDCttType=DR&ModelType=N&ModelName=ML-1665&VPath=DR/201001/20100121132724343/UnifiedLinuxDriver_0.86.tar.gz

Then I followed yesterday your advice and installed splix (as I told in comment #4).

Comment 7 Jiri Popelka 2012-05-15 12:19:21 UTC

(In reply to comment #6)
> Yes, I have: First, I was using the original driver from Samsung:

Ok, closing.