Bug 827191

Summary: Cannot dismiss rhsm-icon pop up dialog
Product: Red Hat Enterprise Linux 7 Reporter: J.C. Molet <jmolet>
Component: subscription-managerAssignee: candlepin-bugs
Status: CLOSED WONTFIX QA Contact: Entitlement Bugs <entitlement-bugs>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 7.0CC: bkearney, ckozak, jgalipea
Target Milestone: beta   
Target Release: 7.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2014-01-03 20:14:46 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 863175    
Attachments:
Description Flags
notifications none

Description J.C. Molet 2012-05-31 20:52:28 UTC 
Description of problem:
When you unsubscribe from any subscriptions while you are fully compliant, you get a black pop up dialog from the rhsm-icon telling you about your change in compliance status.  You cannot click the X button or in the black area to dismiss this.

Version-Release number of selected component (if applicable):
subscription-manager-0.99.19-1.git.0.99a87e8.el6.x86_64
subscription-manager-migration-data-1.12.1.8-1.git.0.c91a246.el6.noarch
subscription-manager-gnome-0.99.19-1.git.0.99a87e8.el6.x86_64
subscription-manager-migration-0.99.19-1.git.0.99a87e8.el6.x86_64
subscription-manager-firstboot-0.99.19-1.git.0.99a87e8.el6.x86_64
python-rhsm-0.99.12-1.git.1.6f89979.el6.noarch


How reproducible:
always

Steps to Reproduce:
1. Install a Spankin' Fresh (TM) copy of subscription manager on RHEL6.3
2. Register, and become fully compliant (to simplify things I used a single 69.pem product and a single subscription)
3. Open the subscription-manager-gui
4. Unregister from something using the GUI, or use subscription-manager unsubscribe --all

  
Actual results:
- You get a status pop-up/notification that you can dismiss but only pops up over and over until the timer runs out.

- Sometimes you get two notifications showing at once when you try to close one.

- You get a notification even if the GUI is already up.

Expected results:
1) If you click the X on the notification, It goes away for good (until another status change)

2) If you click anywhere in the black or main face of the notification it pops up subscription-manager-gui and goes away for good (this is a regression - it used to work this way)

3) If the GUI is already open, you do not get a notification at all.  The GUI itself lets you know your status already and its redundant.

Additional info:
Comment 1 J.C. Molet 2012-05-31 20:52:53 UTC 
Created attachment 588194 [details]
notifications
Comment 3 RHEL Program Management 2012-06-04 05:47:44 UTC 
This request was not resolved in time for the current release.
Red Hat invites you to ask your support representative to
propose this request, if still desired, for consideration in
the next release of Red Hat Enterprise Linux.
Comment 4 James Bowes 2012-06-08 15:36:10 UTC 
I haven't been able to reproduce point 1 and 2 at all.

Point 3 is valid, but since its not a regression and will take a bit of work, I say we postpone it for 5.9.

JC, are you still able to reproduce this? I'm using the nightly built on May 30:

]# rpm -q subscription-manager python-rhsm
subscription-manager-0.99.19-1.el6.x86_64
python-rhsm-0.99.12-1.el6.noarch
Comment 5 James Bowes 2012-06-11 16:11:48 UTC 
Moving to 5.9 as discussed on the mailing list
Comment 6 RHEL Program Management 2012-06-11 16:28:15 UTC 
This request was evaluated by Red Hat Product Management for inclusion
in a Red Hat Enterprise Linux release.  Product Management has
requested further review of this request by Red Hat Engineering, for
potential inclusion in a Red Hat Enterprise Linux release for currently
deployed products.  This request is not yet committed for inclusion in
a release.
Comment 9 RHEL Program Management 2012-12-14 08:47:31 UTC 
This request was not resolved in time for the current release.
Red Hat invites you to ask your support representative to
propose this request, if still desired, for consideration in
the next release of Red Hat Enterprise Linux.
Comment 10 Carter Kozak 2013-10-30 18:40:35 UTC 
I think this is a notification-daemon problem, but it doesn't appear to occur in rhel7, do you think we can close it out?
Comment 11 Bryan Kearney 2014-01-03 20:14:46 UTC 
Closing per comment 10.