Bug 844185
| Summary: | hplip-3.12.6 tools fail to identify USB attached printer | ||||||||
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| Product: | [Fedora] Fedora | Reporter: | Stephen J Alexander <stevea12345> | ||||||
| Component: | hplip | Assignee: | Tim Waugh <twaugh> | ||||||
| Status: | CLOSED UPSTREAM | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||||
| Severity: | medium | Docs Contact: | |||||||
| Priority: | unspecified | ||||||||
| Version: | 17 | CC: | jpopelka, twaugh | ||||||
| Target Milestone: | --- | ||||||||
| Target Release: | --- | ||||||||
| Hardware: | x86_64 | ||||||||
| OS: | Linux | ||||||||
| Whiteboard: | |||||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||||
| Doc Text: | Story Points: | --- | |||||||
| Clone Of: | Environment: | ||||||||
| Last Closed: | 2012-09-17 11:38:55 UTC | Type: | Bug | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Embargoed: | |||||||||
| Attachments: |
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Created attachment 601059 [details]
lsusb, and various /sys/bus/usb values.
Problem appears with these packages installed ... hplip-3.12.6-1.fc17.x86_64 hplip-common-3.12.6-1.fc17.x86_64 hplip-gui-3.12.6-1.fc17.x86_64 hplip-libs-3.12.6-1.fc17.x86_64 By manually installing only the following from package hplip-libs-3.12.4-2.fc17.x86_64.rpm /usr/lib64/libhpmud.so /usr/lib64/libhpmud.so.0 /usr/lib64/libhpmud.so.0.0.6 /usr/lib64/python2.7/site-packages/hpmudext.so the problem disappears. IN this condition hp-probe and normal printing are successful. It is believed this problem is isolated to changes in /usr/lib64/libhpmud.so.0.0.6 between 3.12.4-2.fc17 and 3.12.6-1.fc17 . Since 3.12.6 hplip has had a support for libusb-1.0. Diff of io/hpmud/musb.c between 3.12.4 and 3.12.6 shows a huge amount of changes. So I think the best you can do is to fill a bug at https://bugs.launchpad.net/hplip/+filebug and provide all the info you attached to this ticket. Thanks Problem reported upstream. Upstream marked this problem https://bugs.launchpad.net/hplip/+bug/1031419 Won't Fix You may as well too. OK. Looks like that HPLIP's support for that printer is only as-is now. |
Created attachment 601058 [details] strace -f hp-probe -busb Description of problem:hplip tools fail to identify USB attached HP k60xi printer. Version-Release number of selected component (if applicable): hplip-3.12.6-1.fc17.x86_64 How reproducible: 100% Steps to Reproduce: 1.hp-probe -busb 2. 3. Actual results: HP Linux Imaging and Printing System (ver. 3.12.6) Printer Discovery Utility ver. 4.1 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. -------------------- | DEVICE DISCOVERY | -------------------- warning: No devices found on the 'usb' bus. If this isn't the result you are expecting, warning: check to make sure your devices are properly connected and powered on. Done. Expected results: ... Device URI Model ------------------------------------------- ------------------- hp:/usb/OfficeJet_K60xi?serial=MY12KC609FOH HP OfficeJet K60xi Found 1 printer(s) on the 'usb' bus. ... Additional info: hp-setup fails with Searching... (bus=usb, search=(None), desc=0) error: No devices found on bus: usb If directed to use USB device 007:002 then hp-setup fails with: Found device: hp:/usb/OfficeJet_K60xi?serial=MY12KC609FOH \error: Unable to communicate with device (code=12): hpfax:/usb/OfficeJet_K60xi?serial=MY12KC609FOH error: Unable to communicate with the device. Please check the device and try again. Device works as expected under F14. Result of ,,,, strace -f hp-probe -busb ... is attached.