Bug 846769
| Summary: | Newly created printer definitions are not available after a reboot | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Product: | [Fedora] Fedora | Reporter: | Naipaul Ojar <ojar> | ||||||||
| Component: | cups | Assignee: | Tim Waugh <twaugh> | ||||||||
| Status: | CLOSED NOTABUG | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||||||
| Severity: | high | Docs Contact: | |||||||||
| Priority: | unspecified | ||||||||||
| Version: | 16 | CC: | jpopelka, twaugh | ||||||||
| Target Milestone: | --- | ||||||||||
| Target Release: | --- | ||||||||||
| Hardware: | x86_64 | ||||||||||
| OS: | Linux | ||||||||||
| Whiteboard: | |||||||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||||||
| Doc Text: | Story Points: | --- | |||||||||
| Clone Of: | Environment: | ||||||||||
| Last Closed: | 2012-08-15 09:53:53 UTC | Type: | Bug | ||||||||
| Regression: | --- | Mount Type: | --- | ||||||||
| Documentation: | --- | CRM: | |||||||||
| Verified Versions: | Category: | --- | |||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||
| Embargoed: | |||||||||||
| Attachments: |
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Created attachment 603068 [details]
printer definitions that do not appear in GUI
This attachment has a pdf printer, which allows the printing to pdf, which is also not displayed in the list or is not available for selection when printing.
I have used Fedora 13-15 previously and many of my colleagues do not have this issue, but it is a right pain.
Any advice or suggestion
Created attachment 603069 [details]
Previously generated diagnostic information regarding this problem
I submitted this to the Fedora User forum but got 1 suggestion which was not related to my issue.
I have just re-created the printer definition and it works, but is then lost after a reboot.
I have previously deleted all copies of this printer definition, thinking this could be the cause.
What output does "restorecon -vr /etc/cups" give, when you run it as root? # restorecon -vr /etc/cups restorecon reset /etc/cups/printers.conf context system_u:object_r:cupsd_etc_t:s0->system_u:object_r:cupsd_rw_etc_t:s0 restorecon reset /etc/cups/cupsd.conf context unconfined_u:object_r:cupsd_etc_t:s0->unconfined_u:object_r:cupsd_rw_etc_t:s0 If you now create some printer queues, and reboot, do you still see them available? Hi Tim, I did not think that what you requested me to do was going to fix anything ... but it has worked ... I re-created my Printer and rebooted the laptop and to my utter amazement, it worked - my printer was still there. Thanks very much. This bug report can now be closed. Thanks for your kind consideration and general helpfulness. I did raise this at a Fedora forum, but got no responses, and as a last resort, I raised a bug report here - and got the issue resolved. Glad it's fixed. I don't know how the file contexts got set incorrectly though. |
Created attachment 603066 [details] Screenshot of currenl Description of problem: Manually created printer definitions are not set available to the system GUI after a system reboot. 1. Create the printer definition using the CUPS Printer tool, see the printer appear in the list. I am able to use the printer during this session. 2. Reboot the machine and the printer does not appear in the list of available printers 3. Repeat step 1 4. I have checked /etc/cups/ppd and the printer definitions are there listed but not available. Having re-created the same printer printer a number of times with slightly different names - I find them all there ... 5. My company's corporate utility to create printers seems to work properly, in the sense that all printers created using that tool appear at all times, just the ones that I create with the CUPS GUI do not re-appear after system reboot Version-Release number of selected component (if applicable): ghostscript-cups-9.04-7.fc16.x86_64 cups-libs-1.5.2-9.fc16.i686 cups-lpd-1.5.2-9.fc16.x86_64 libgnomecups-0.2.3-9.fc15.i686 gutenprint-cups-5.2.7-7.fc16.x86_64 cups-1.5.2-9.fc16.x86_64 cups-php-1.5.2-9.fc16.x86_64 libgnomecups-0.2.3-9.fc15.x86_64 cups-libs-1.5.2-9.fc16.x86_64 cups-devel-1.5.2-9.fc16.x86_64 cups-pk-helper-0.1.3-3.fc16.x86_64 cups-ipptool-1.5.2-9.fc16.x86_64 python-cups-1.9.60-3.fc16.x86_64 cups-pdf-2.6.1-1.fc16.x86_64 How reproducible: Every time I reboot I have to re-define the same home printer I have repeated this process about 20 times. The first time that I notes this error is when I wanted to print off a web page for an urgent meeting, and the printer definition was not there. Steps to Reproduce: 1. Open CUPS printing Definition tool, desired Network Printer not listed 2. Define Printer, successfully created and listed 3. Use printer within applications 4. Restart computer 5. Back to step 1 Actual results: ls /etc/cups/ppd CUPS-PDF-Printer.ppd gbbaslct.confidential.ppd gbbaslcx.confidential.ppd gbbell01.ppd KyoceraMita-1010.ppd DoverClose-Laser.ppd gbbaslcu.confidential.ppd gbbaslcx.ppd gbrm1l0a.confidential.ppd Kyocera-Mita-FS-1010.ppd gbbaslcq.confidential.ppd gbbaslcu.ppd gbbasld3.confidential.ppd gbrm1l0a.ppd PDF-Printer.ppd gbbaslcq.ppd gbbaslcw.confidential.ppd gbbasld3.ppd gbrm1l0b.confidential.ppd PostScript.ppd gbbaslct-Bas_S2.ppd gbbaslcw.ppd gbbell01.confidential.ppd gbrm1l0b.ppd The manually created printer definitions [for the same printer] :- a. DoverClose-Laser.ppd b. KyoceraMita-1010.ppd c. Kyocera-Mita-FS-1010.ppd Expected results: Additional info: