Bug 876628

Summary:	Remove IE8/WinXP from list of supported clients for WebAdmin
Product:	Red Hat Enterprise Virtualization Manager	Reporter:	Stephen Gordon <sgordon>
Component:	Documentation	Assignee:	Cheryn Tan <chetan>
Status:	CLOSED CURRENTRELEASE	QA Contact:	ecs-bugs
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	3.1.0	CC:	acathrow, dyasny, ecohen, jskeoch, mgoldboi, pvdbleek, Rhev-m-bugs, rlandman, sgordon, sgrinber, thildred, zdover
Target Milestone:	---
Target Release:	---
Hardware:	Unspecified
OS:	Windows
Whiteboard:	ux
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:	868694	Environment:
Last Closed:	2012-12-11 04:16:25 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	868694
Bug Blocks:

Description Stephen Gordon 2012-11-14 15:51:18 UTC

+++ This bug was initially created as a clone of Bug #868694 +++

Description of problem:
Logging in to webadmin using IE8 on Windows XP is extremely slow or times out.
If login does succeed, navigation through webadmin is extremely slow as well.

Version-Release number of selected component (if applicable):
RHEV 3.1 beta 3

How reproducible:
Always


Steps to Reproduce:
1. Login to webadmin using through IE8 on Windows XP
  
Actual results:
Login will take several minutes or timeout.
Ater a successful login webadmin still extremely slow to navigate.

Expected results:
Normal responsetimes compared to Firefox on the same Windows XP system.

Additional info:
Issue has been reproduced by Simon Grinberg already.

Comment 1 Stephen Gordon 2012-11-14 15:53:08 UTC

As discussed with Miki IE8/WinXP needs to be removed from the list of supported clients for the WebAdmin portal. If (when) engineering come up with a solution for users of this platform then it will need to be advertised via the release notes.

I anticipate impact in at least:

Install Guide
Eval Guide
Quick Start Guide
Administration Guide?

Note that we're only dropping it for WebAdmin, it is still expected to work and be supported for User Portal access.

Comment 2 Stephen Gordon 2012-11-14 20:42:06 UTC

Hi Cheryn,

Can you arrange for someone to do the Eval/Quick Start/Admin Changes as needed? As we're pretty much done with the RHN updates this should be the final set of updates (I hope).

Steve

Comment 3 Stephen Gordon 2012-11-14 20:42:48 UTC

NB: Any of these that don't get done in BNE business hours I will pick up in the AM here.

Comment 4 Tim Hildred 2012-11-16 01:07:41 UTC

One topic in the administration guide mentioned Internet Explorer 8 and Windows XP in the context of accessing the Administrator Portal, topic 8193: Jasper Reports System Requirements.

I removed it, and repushed to Zanata.

Comment 5 Tim Hildred 2012-11-16 01:39:31 UTC

All of these changes will be picked up when we repush the affected guides to Zanata to take into account changes made to resolve BZ#874708.

Comment 6 Zac Dover 2012-11-16 01:55:35 UTC

QS and Eval are clean of any references to IE8 and WinXP in the list of supported clients to the WebAdmin portal.

Comment 7 Zac Dover 2012-11-16 04:47:20 UTC

UP and PUP are also clean.

3.1-FINAL updated for:
QS
Eval
UP
PUP

Comment 8 Stephen Gordon 2012-11-16 13:55:42 UTC

Clearing the NEEDINFO on Cheryn. I will build rhevm-doc today to pick up all the last minute changes.

Comment 12 Stephen Gordon 2012-11-22 18:38:45 UTC

Red_Hat_Enterprise_Virtualization-Installation_Guide-3.1-web-en-US-3.1.0-22.el6eng

Comment 13 Stephen Gordon 2012-12-06 21:45:46 UTC

Moving this back to QA as I believe the typo to be fixed.

Comment 15 Cheryn Tan 2012-12-11 04:16:25 UTC

Docs have been released as part of RHEV 3.2 and are available on https://access.redhat.com/knowledge/docs/Red_Hat_Enterprise_Virtualization/