Bug 911841

Summary: [solved] Canon PIXMA MP280 doesn't print
Product: [Fedora] Fedora Reporter: rumijah <rumijah>
Component: cupsAssignee: Tim Waugh <twaugh>
Status: CLOSED NOTABUG QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: low Docs Contact:
Priority: unspecified    
Version: 18CC: jpopelka, twaugh
Target Milestone: ---   
Target Release: ---   
Hardware: Unspecified   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2013-02-18 19:51:23 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
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Description Flags
troubleshoot.txt via GUI (for cups) none

Description rumijah 2013-02-16 09:18:13 UTC 
Created attachment 698099 [details]
troubleshoot.txt via GUI (for cups)

Description of problem:
This bug is related to Bug 821237 - "[CUPS usb] Canon PIXMA MP280 doesn't work"
and to Bug 847923
Got MP280 to work (F15-F17) but when upgraded to F18 have problems, once again.

The scanner works via "scangearmp" but the printer NOT.
I try to print something & get message that it has been printed, when it hasn't been processed.
Interestingly, the printer DOES work with a downloaded (specially formatted) img
"raw.print" - which I downloaded from https://bugzilla.redhat.com/attachment.cgi?id=604971  --> via "Bug 847923" (comment 12: Jiri Popelka)

Version-Release number of selected component (if applicable):
 cups-libs-1.5.4-20.fc18.i686
 cups-devel-1.5.4-20.fc18.i686
 cups-1.5.4-20.fc18.i686   

How reproducible:


Steps to Reproduce:
1. try to print
2.
3.
  
Actual results:
error - no print 

Expected results:
printed doc

Additional info:
...
'error_log': ['E [16/Feb/2013:08:50:43 +0100] Returning IPP client-error-not-possible for Cancel-Job (ipp://localhost/jobs/275) from localhost',
(see troubleshoot.txt - attached)
*******************************************************************
there was a problem I noted on boot screen  with systemd udev rules: SYSFS being deprecated to ATTRS : changed SYSFS to ATTRS in /etc/udev/rules.d/80-canon_mfp.rules and removed the "#" in front of "MP280 series"

******************************
# 80-canon_mfp.rules

ACTION!="add", GOTO="canon_mfp_end"
SUBSYSTEM=="usb_device", GOTO="canon_mfp_start"
SUBSYSTEM=="usb", ENV{DEVTYPE}=="usb_device", GOTO="canon_mfp_start"
GOTO="canon_mfp_end"

LABEL="canon_mfp_start"
...
MP280 series
ATTRS{idVendor}=="04a9", ATTRS{idProduct}=="1746", MODE="666"
#MP495 series
ATTRS{idVendor}=="04a9", ATTRS{idProduct}=="1747", MODE="666"
#MG5100 series
ATTRS{idVendor}=="04a9", ATTRS{idProduct}=="1748", MODE="666"
Comment 1 Jiri Popelka 2013-02-18 14:48:34 UTC 
(In reply to comment #0)
> Created attachment 698099 [details]
> troubleshoot.txt via GUI (for cups)

'printer-make-and-model': u'Canon MP280 series Ver.3.40',

This looks like you're using the Canon printer driver, which is not part of Fedora, therefore we can't help with it.

> Description of problem:
> Got MP280 to work (F15-F17) but when upgraded to F18 have problems, once
> again.

It's a strange beast this MP280 anyway ;-)
 
> Interestingly, the printer DOES work with a downloaded (specially formatted)
> img
> "raw.print" - which I downloaded from
> https://bugzilla.redhat.com/attachment.cgi?id=604971  --> via "Bug 847923"
> (comment 12: Jiri Popelka)

That was created using the gutenprint driver so there's a solid chance that the printer will work when you switch (for example in system-config-printer, double click on the printer and press 'Change...' Make and Model) to gutenprint.
 
> /etc/udev/rules.d/80-canon_mfp.rules

This file probably came from the Canon proprietary driver.
Comment 2 Jiri Popelka 2013-02-18 15:20:39 UTC 
Also please post output of
su -c "lpinfo -l -v" | grep 280
Comment 3 Jiri Popelka 2013-02-18 15:58:44 UTC 
(In reply to comment #1)
> ... the printer will work when you switch to gutenprint

If that doesn't help try instructions from bug #873123, comment #0
Comment 4 rumijah 2013-02-18 19:06:25 UTC 
(In reply to comment #2)
> Also please post output of
> su -c "lpinfo -l -v" | grep 280

[jack@localhost ~]$ su -c "lpinfo -l -v" | grep 280
Password: 
        make-and-model = Canon MP280 series
Device: uri = usb://Canon/MP280%20series?serial=A28F16&interface=1
        info = Canon MP280 series
        make-and-model = Canon MP280 series
        device-id = MFG:Canon;CMD:BJL,BJRaster3,BSCCe,IVEC,IVECPLI;SOJ:TXT01;MDL:MP280 series;CLS:PRINTER;DES:Canon MP280 series;VER:1.040;STA:10;FSI:00;HRI:EU;MSI:DAT,E3,HASF;PDR:4;PSE:LFPE25423;
Comment 5 rumijah 2013-02-18 19:48:14 UTC 
>> /etc/udev/rules.d/80-canon_mfp.rules

>This file probably came from the Canon proprietary driver.

Didn't have this problem till updated to F18...

******************************************************
I'll try changing to gutenprint, now...

there is no "gutenprint" listed in db...

switched to Canon PIXMA MP280 - CUPS+Gutenprint v5.2.9 Simplified


Works... thanks!
Comment 6 rumijah 2013-02-19 21:00:38 UTC 
I want to mark this "BUG" as solved (i.e. I'm sure it will help someone who uses Linux & MP280).  

How do you do that -- without marking the "status" as "CLOSED" ???
Comment 7 Jiri Popelka 2013-02-20 09:30:44 UTC 
I'm not aware of any such option, however you can change the name of the bug as I'm doing right now.