Bug 916597

Summary:	Misleading error message: Network error: Connection reset by peer
Product:	Red Hat Enterprise Linux 6	Reporter:	Graham Leggett <minfrin>
Component:	yum-rhn-plugin	Assignee:	Matej Kollar <mkollar>
Status:	CLOSED ERRATA	QA Contact:	Pavel Studeník <pstudeni>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	6.3	CC:	btotty, cperry, dyordano, james.antill, pstudeni, tcallawa
Target Milestone:	rc
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	rhn-client-tools-1.0.0.1-23-el6	Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2015-07-22 07:25:04 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Graham Leggett 2013-02-28 12:46:46 UTC

When an attempt is made to run a yum update, the error below is reported.

Obviously, a network connection is failing, however there are 6 yum repos that could have failed in this case, and the error message does not indicate the URL it was trying to fetch.

As a result the administrator does not have a clear and unambiguous cause of the error, and needs to check all 6.

Please include the URL in the error message.

[root@tools02 certs]# yum update
Failed to set locale, defaulting to C
Loaded plugins: product-id, rhnplugin, security, subscription-manager
This system is not registered to Red Hat Subscription Management. You can use subscription-manager to register.


Network error: Connection reset by peer

Comment 2 RHEL Program Management 2013-03-04 06:47:34 UTC

This request was not resolved in time for the current release.
Red Hat invites you to ask your support representative to
propose this request, if still desired, for consideration in
the next release of Red Hat Enterprise Linux.

Comment 3 James Antill 2013-04-09 21:00:20 UTC

Does this still happen with --noplugins? I wouldn't be shocked if this was an error from the rhnplugin, if it does can you change the command to:

ULRGRABBER_DEBUG=1 yum -d9 update

...to get more data.

Comment 4 Bryan Totty 2013-08-12 14:36:20 UTC

I have two systems that display this error message. Running with the "--noplugins" bypasses the error message and causes the command to succeed.

Comment 5 Valentina Mukhamedzhanova 2014-03-26 09:09:32 UTC

Since the problem is caused by the plugin, changing the component.

Comment 6 Matej Kollar 2015-02-13 17:21:01 UTC

More precise reproducer of very similar bug:

make sure that hostname of RHN/Satellite/Spacewalk gets resolved to address you have under control (e.g. set hostname  localhost in /etc/hosts) and on that machine run

    nc -l 443 >/dev/full

(make sure serverURL in /etc/sysconfig/rhn/up2date use https protocol) then run

    yum repolist

and you will get

    Loaded plugins: product-id, rhnplugin, security, subscription-manager
    
    
    Network error: ssl handshake failure

Comment 7 Matej Kollar 2015-02-16 10:28:33 UTC

The network error is not connected to any particular repository -- it is caused when communicating with RHN/Satellite/Spacewalk. I propose changing error message to the following:

rhn-plugin: Network error: Connection reset by peer

Thus pointing out to configuration of rhnplugin narrowing the possibilities.

Would this be ok?

Comment 8 Matej Kollar 2015-02-16 12:59:08 UTC

You can see proposed change here: https://github.com/xkollar/spacewalk/compare/Bz916597

Comment 9 Matej Kollar 2015-02-17 21:25:29 UTC

Upstream work
Spacewalk.git: f21a1d00d0ceeb519bcb6f04e1258b1bd2ecbe0a

Comment 12 Pavel Studeník 2015-03-10 13:16:47 UTC

Verified with rhn-client-tools-1.0.0.1-23.el6.noarch.rpm

# yum repolist
Loaded plugins: product-id, rhnplugin, security, subscription-manager


rhn-plugin: Network error: unknown protocol

Comment 13 errata-xmlrpc 2015-07-22 07:25:04 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHBA-2015-1390.html