Bug 948683

Summary:	gnome-welcome-tour video shows just light screen instead of intro video
Product:	[Fedora] Fedora	Reporter:	Jens Petersen <petersen>
Component:	gnome-initial-setup	Assignee:	Jasper St. Pierre <jstpierr>
Status:	CLOSED UPSTREAM	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	19	CC:	aalam, jstpierr, keramidasceid, mclasen
Target Milestone:	---
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2013-04-17 13:39:13 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	834085

Description Jens Petersen 2013-04-05 05:13:06 UTC

Description of problem:
After installing current F19 Alpha and going through gnome-initial-setup
to an initial gnome session the gnome-welcome-tour program starts
fullscreen but nearly always it does not show anything just a blank
light grey screen.

Version-Release number of selected component (if applicable):
gnome-initial-setup-0.8-3.fc19

How reproducible:
95%

Steps to Reproduce:
1. install f19 and go through gnome-initial-setup and start gnome session
2. logout and login again
  
Actual results:
1. screen goes light grey but can't see welcome tour
2. ditto
Escape closes it and shows gnome-help page with 3 intro video thumbnails.

Expected results:
Welcome tour intro video to be visible not just grey-white screen.

Additional info:
The video seemed to play more earlier.

Comment 1 Matthias Clasen 2013-04-08 16:48:07 UTC

Which version of gnome-shell was this with ?

There was one such issue that was fixed in 3.8.0.1, I think

Comment 2 A S Alam 2013-04-10 16:27:20 UTC

(In reply to comment #1)
> Which version of gnome-shell was this with ?
> 
> There was one such issue that was fixed in 3.8.0.1, I think

I have gnome-shell-3.8.0.1-2.fc19.x86_64 (with Alpha-RC2) and still get grey-white screen after g-i-s (with logout and login also), but differene it not getting 3 intro video thumbnails.

Comment 3 A S Alam 2013-04-10 16:44:48 UTC

(In reply to comment #2)
> (In reply to comment #1)
> > Which version of gnome-shell was this with ?
> > 
> > There was one such issue that was fixed in 3.8.0.1, I think
> 
> I have gnome-shell-3.8.0.1-2.fc19.x86_64 (with Alpha-RC2) and still get
> grey-white screen after g-i-s (with logout and login also), but differene it
> not getting 3 intro video thumbnails.

I changed UI Langauge (Settings->Region & Language->Langauge->English (United States)) and logout->Login, Welcome tour intro video is Working, but if changed langauge to Japanese (or Hindi), Video again failed to run and Gray Screen appear.

Comment 4 Matthias Clasen 2013-04-10 23:09:11 UTC

Fixed in https://git.gnome.org/browse/gnome-initial-setup/commit/?id=fae971981982e3ec84564642cc4b49e39673e101

Will be in 3.8.1 next week.