Bug 950776
| Summary: | Incorrect IEEE 1284 Device ID ... Actual ID is MFG:Hewlett-Packard;MDL:HP LaserJet P1005; | ||||||
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| Product: | [Fedora] Fedora | Reporter: | Mads Kiilerich <mads> | ||||
| Component: | hplip | Assignee: | Tim Waugh <twaugh> | ||||
| Status: | CLOSED ERRATA | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||
| Severity: | unspecified | Docs Contact: | |||||
| Priority: | unspecified | ||||||
| Version: | 18 | CC: | jpopelka, mads, twaugh | ||||
| Target Milestone: | --- | ||||||
| Target Release: | --- | ||||||
| Hardware: | Unspecified | ||||||
| OS: | Unspecified | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | hplip-3.13.5-1.fc18 | Doc Type: | Bug Fix | ||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2013-06-01 03:12:11 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Attachments: |
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(The printer works OK after installing hplip-gui. The issue here is the bad initial user experience and the error message / request for feedback. If hplip-gui is necessary then I would expect PK to install it.) Thanks for the ID, I've checked in that fix. hplip-gui isn't -- strictly speaking -- necessary, in the sense that installing the plug-in can be done from the command line. The way it is expected to work for hplip drivers requiring the plug-in is this: the first time you print a job, that job will fail. As a result, a notification should be displayed instructing the user to run "hp-plugin" to install the required plugin. (HPLIP controls the message text of this notification.) (In reply to comment #2) > The way it is expected to work for hplip drivers requiring the plug-in is > this: the first time you print a job, that job will fail. As a result, a > notification should be displayed That didn't happen - but I assume that was perhaps because of the missing ID? No, a missing ID wouldn't cause that. If you view the printer using system-config-printer, and look at the Ink/Toner Levels section, are there status messages for the printer? hplip-3.13.5-1.fc19 has been submitted as an update for Fedora 19. https://admin.fedoraproject.org/updates/hplip-3.13.5-1.fc19 hplip-3.13.5-1.fc18 has been submitted as an update for Fedora 18. https://admin.fedoraproject.org/updates/hplip-3.13.5-1.fc18 Package hplip-3.13.5-1.fc19: * should fix your issue, * was pushed to the Fedora 19 testing repository, * should be available at your local mirror within two days. Update it with: # su -c 'yum update --enablerepo=updates-testing hplip-3.13.5-1.fc19' as soon as you are able to. Please go to the following url: https://admin.fedoraproject.org/updates/FEDORA-2013-8643/hplip-3.13.5-1.fc19 then log in and leave karma (feedback). hplip-3.13.5-1.fc19 has been pushed to the Fedora 19 stable repository. If problems still persist, please make note of it in this bug report. hplip-3.13.5-1.fc18 has been pushed to the Fedora 18 stable repository. If problems still persist, please make note of it in this bug report. |
Created attachment 733885 [details] lpinfo -l -v Apr 10 22:32:47 xps kernel: usb 3-1: new high-speed USB device number 4 using xhci_hcd Apr 10 22:32:47 xps kernel: usb 3-1: New USB device found, idVendor=03f0, idProduct=3d17 Apr 10 22:32:47 xps kernel: usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Apr 10 22:32:47 xps kernel: usb 3-1: Product: HP LaserJet P1005 Apr 10 22:32:47 xps kernel: usb 3-1: Manufacturer: Hewlett-Packard Apr 10 22:32:47 xps kernel: usb 3-1: SerialNumber: BC123PQ Apr 10 22:32:47 xps logger[14551]: loading HP Device 003 004 Apr 10 22:32:47 xps systemd-udevd[14550]: missing file parameter for attr Apr 10 22:32:47 xps mtp-probe[14552]: checking bus 3, device 4: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-1" Apr 10 22:32:47 xps mtp-probe[14552]: bus: 3, device: 4 was not an MTP device Apr 10 22:32:47 xps logger[14553]: loading hp_printer_device 003 004 Apr 10 22:32:47 xps logger[14555]: loading HP Device 3-1 3-1 Apr 10 22:32:47 xps systemd[1]: Starting Printer. Apr 10 22:32:47 xps systemd[1]: Reached target Printer. Apr 10 22:32:47 xps systemd[1]: Starting Configure Plugged-In Printer... Apr 10 22:32:47 xps hp-mkuri[14559]: common/utils.c 98: unable to find [s{product}] support-type in /usr/share/hplip/data/models/models.dat Apr 10 22:32:47 xps kernel: usblp 3-1:1.0: usblp0: USB Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x03F0 pid 0x3D17 Apr 10 22:32:47 xps systemd[1]: Started Configure Plugged-In Printer. Apr 10 22:32:47 xps kernel: usbcore: registered new interface driver usblp Apr 10 22:32:47 xps udev-configure-printer[14562]: add usb-003-004 Apr 10 22:32:47 xps udev-configure-printer[14562]: device devpath is /devices/pci0000:00/0000:00:14.0/usb3/3-1 Apr 10 22:32:47 xps udev-configure-printer[14562]: MFG:Hewlett-Packard MDL:HP LaserJet P1005 SERN:- serial:BC123PQ Apr 10 22:32:47 xps check-plugin.py[14561]: hp-check-plugin[14561]: error: hp-systray must be running. Apr 10 22:32:47 xps check-plugin.py[14561]: hp-check-plugin[14561]: error: Run hp-systray manually and re-plugin printer Apr 10 22:32:48 xps kernel: usblp0: removed Apr 10 22:32:48 xps kernel: usblp 3-1:1.0: usblp0: USB Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x03F0 pid 0x3D17 Apr 10 22:32:48 xps udev-configure-printer[14562]: SERN field matches USB serial number Apr 10 22:32:48 xps udev-configure-printer[14562]: URI match: hp:/usb/HP_LaserJet_P1005?serial=BC123PQ Apr 10 22:32:48 xps udev-configure-printer[14562]: URI contains USB serial number Apr 10 22:32:48 xps udev-configure-printer[14562]: URI match: usb://HP/LaserJet%20P1005?serial=BC123PQ Apr 10 22:32:48 xps udev-configure-printer[14562]: About to add queue for hp:/usb/HP_LaserJet_P1005?serial=BC123PQ Apr 10 22:32:48 xps udev-add-printer[14562]: add_queue: URIs=['hp:/usb/HP_LaserJet_P1005?serial=BC123PQ', 'usb://HP/LaserJet%20P1005?serial=BC123PQ'] Apr 10 22:32:48 xps dbus-daemon[651]: dbus[651]: [system] Activating service name='org.freedesktop.PackageKit' (using servicehelper) Apr 10 22:32:48 xps dbus[651]: [system] Activating service name='org.freedesktop.PackageKit' (using servicehelper) Apr 10 22:32:48 xps dbus-daemon[651]: dbus[651]: [system] Successfully activated service 'org.freedesktop.PackageKit' Apr 10 22:32:48 xps dbus[651]: [system] Successfully activated service 'org.freedesktop.PackageKit' Apr 10 22:32:56 xps udev-add-printer[14562]: PPD: HP-LaserJet_P1005.ppd.gz; Status: 0 Apr 10 22:32:56 xps colord[1552]: Profile added: HP-LaserJet-P1005-Gray.. Apr 10 22:32:56 xps colord[1552]: (colord:1552): Cd-WARNING **: failed to get session [pid 1565]: Unknown error -2 Apr 10 22:32:56 xps colord[1552]: Device added: cups-HP-LaserJet-P1005 Apr 10 22:32:56 xps dbus-daemon[651]: dbus[651]: [system] Activating service name='org.opensuse.CupsPkHelper.Mechanism' (using servicehelper) Apr 10 22:32:56 xps dbus[651]: [system] Activating service name='org.opensuse.CupsPkHelper.Mechanism' (using servicehelper) Apr 10 22:32:56 xps dbus-daemon[651]: dbus[651]: [system] Successfully activated service 'org.opensuse.CupsPkHelper.Mechanism' Apr 10 22:32:56 xps dbus[651]: [system] Successfully activated service 'org.opensuse.CupsPkHelper.Mechanism' Apr 10 22:32:56 xps udev-configure-printer[14562]: **** Incorrect IEEE 1284 Device ID: [u'drv:///hp/hpijs.drv/hp-laserjet_p1005-hpijs.ppd', u'drv:///hp/hpcups.drv/hp-laserjet_p1005.ppd'] Apr 10 22:32:56 xps udev-configure-printer[14562]: **** Actual ID is MFG:Hewlett-Packard;MDL:HP LaserJet P1005; Apr 10 22:32:56 xps udev-configure-printer[14562]: **** Please report a bug against the HPLIP component Apr 10 22:32:56 xps udev-configure-printer[14562]: Using HP-LaserJet_P1005.ppd.gz (status: 0) # lpstat -t scheduler is running system default destination: HP-LaserJet-P1005 device for HP-LaserJet-P1005: hp:/usb/HP_LaserJet_P1005?serial=BC123PQ HP-LaserJet-P1005 accepting requests since Wed 10 Apr 2013 10:32:56 PM CEST printer HP-LaserJet-P1005 is idle. enabled since Wed 10 Apr 2013 10:32:56 PM CEST hplip-3.13.2-1.fc18.x86_64