Bug 958974

Summary: Many (kernel?) crashes (oopses) show as "?? crashed" and cannot be reported
Product: [Fedora] Fedora Reporter: Adam Williamson <awilliam>
Component: gnome-abrtAssignee: Jakub Filak <jfilak>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: high Docs Contact:
Priority: unspecified    
Version: 19CC: jberan, jfilak
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: gnome-abrt-0.2.12-3.fc19 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
: 959873 959874 (view as bug list) Environment:
Last Closed: 2013-05-22 03:22:41 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 959873, 959874    
Attachments:
Description Flags
This problem shows as "?? crashed", left hand side shows "?? (newline) Kerneloops" and the date
none
this problem shows as "?? crashed", no details in right hand pane, no "Kerneloops" in left hand list, cannot be reported
none
This problem shows as "?? crashed", left hand list shows just "??" and date and count, right hand side shows "Name ??" "Version: GConf2-3.2.5-3.fc17", cannot be reported none

Description Adam Williamson 2013-05-02 20:22:32 UTC 
This is an F18 system, which is getting the whole new abrt/gnome-abrt/libreport clump as updates from updates-testing. With libreport and abrt 2.1.3 and gnome-abrt 0.2.11, many of my existing crashes show up as "?? crashed" in gnome-abrt , and clicking the Report button does nothing.

Since I started writing this report, some more kernel oopses have happened, and even some of them are buggy, so it's not just old reports, apparently.

I will attach some of the problem directories.
Comment 1 Adam Williamson 2013-05-02 20:25:06 UTC 
jmoskovc suggests that (one of) the problem(s) here is that gnome-abrt tries to populate the field that's showing up as ?? based on the .desktop file, which obviously isn't going to work when there isn't one. Lots and lots of stuff without .desktop files crashes. I'll attach some samples.
Comment 2 Adam Williamson 2013-05-02 20:28:35 UTC 
Created attachment 742914 [details]
This problem shows as "?? crashed", left hand side shows "?? (newline) Kerneloops" and the date
Comment 3 Adam Williamson 2013-05-02 20:32:19 UTC 
Created attachment 742917 [details]
this problem shows as "?? crashed", no details in right hand pane, no "Kerneloops" in left hand list, cannot be reported
Comment 4 Adam Williamson 2013-05-02 20:35:52 UTC 
Created attachment 742919 [details]
This problem shows as "?? crashed", left hand list shows just "??" and date and count, right hand side shows "Name ??" "Version: GConf2-3.2.5-3.fc17", cannot be reported
Comment 5 Jakub Filak 2013-05-03 07:51:18 UTC 
(In reply to comment #2)
This problem was detected while computer was shutting down (abrt-2.1.4 should be able to recognize these problems and provide an appropriate explanation).
Comment 6 Jakub Filak 2013-05-03 11:09:18 UTC 
Fixed in upstream git:

commit 8c1df4e7c106609472dee0b08f7d1a3263d890fa
Author: Jakub Filak <jfilak>
Date:   Fri May 3 09:47:54 2013 +0200

    Use 'N/A' instead of ??
    
    Closes rhbz#958974 (comment #2)
    
    Signed-off-by: Jakub Filak <jfilak>
    Signed-off-by: Jiri Moskovcak <jmoskovc>

commit 8dd5953d862a6b638d546fdd955b64307a47feb8
Author: Jakub Filak <jfilak>
Date:   Fri May 3 09:47:53 2013 +0200

    Use package name is neither component nor executable items are available
    
    Related to rhbz#958974 (comment #3, comment #4)
    
    Signed-off-by: Jakub Filak <jfilak>
    Signed-off-by: Jiri Moskovcak <jmoskovc>
Comment 7 Fedora Update System 2013-05-03 11:49:30 UTC 
gnome-abrt-0.2.12-1.fc19 has been submitted as an update for Fedora 19.
https://admin.fedoraproject.org/updates/gnome-abrt-0.2.12-1.fc19
Comment 8 Fedora Update System 2013-05-03 15:17:53 UTC 
Package gnome-abrt-0.2.12-1.fc19:
* should fix your issue,
* was pushed to the Fedora 19 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=updates-testing gnome-abrt-0.2.12-1.fc19'
as soon as you are able to.
Please go to the following url:
https://admin.fedoraproject.org/updates/FEDORA-2013-7321/gnome-abrt-0.2.12-1.fc19
then log in and leave karma (feedback).
Comment 9 Adam Williamson 2013-05-03 17:20:31 UTC 
Please submit it / edit the updates for F17 and F18 too - I reported this on 18.
Comment 10 Fedora Update System 2013-05-06 18:29:10 UTC 
Package gnome-abrt-0.2.12-3.fc19:
* should fix your issue,
* was pushed to the Fedora 19 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=updates-testing gnome-abrt-0.2.12-3.fc19'
as soon as you are able to.
Please go to the following url:
https://admin.fedoraproject.org/updates/FEDORA-2013-7321/gnome-abrt-0.2.12-3.fc19
then log in and leave karma (feedback).
Comment 11 Fedora Update System 2013-05-22 03:22:41 UTC 
gnome-abrt-0.2.12-3.fc19 has been pushed to the Fedora 19 stable repository.  If problems still persist, please make note of it in this bug report.