Bug 959874 - Many (kernel?) crashes (oopses) show as "?? crashed" and cannot be reported
Summary: Many (kernel?) crashes (oopses) show as "?? crashed" and cannot be reported
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Fedora
Classification: Fedora
Component: gnome-abrt
Version: 17
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: ---
Assignee: Jakub Filak
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On: 958974
Blocks:
TreeView+ depends on / blocked
 
Reported: 2013-05-06 07:23 UTC by Jakub Filak
Modified: 2016-12-01 00:44 UTC (History)
3 users (show)

Fixed In Version: gnome-abrt-0.2.12-2.fc17
Doc Type: Bug Fix
Doc Text:
Clone Of: 958974
Environment:
Last Closed: 2013-05-16 02:52:49 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)

Description Jakub Filak 2013-05-06 07:23:49 UTC
+++ This bug was initially created as a clone of Bug #958974 +++

This is an F18 system, which is getting the whole new abrt/gnome-abrt/libreport clump as updates from updates-testing. With libreport and abrt 2.1.3 and gnome-abrt 0.2.11, many of my existing crashes show up as "?? crashed" in gnome-abrt , and clicking the Report button does nothing.

Since I started writing this report, some more kernel oopses have happened, and even some of them are buggy, so it's not just old reports, apparently.

I will attach some of the problem directories.

--- Additional comment from Adam Williamson on 2013-05-02 22:25:06 CEST ---

jmoskovc suggests that (one of) the problem(s) here is that gnome-abrt tries to populate the field that's showing up as ?? based on the .desktop file, which obviously isn't going to work when there isn't one. Lots and lots of stuff without .desktop files crashes. I'll attach some samples.

--- Additional comment from Adam Williamson on 2013-05-02 22:28:35 CEST ---

Created attachment 742914 [details]
This problem shows as "?? crashed", left hand side shows "?? (newline) Kerneloops" and the date

--- Additional comment from Adam Williamson on 2013-05-02 22:32:19 CEST ---

Created attachment 742917 [details]
this problem shows as "?? crashed", no details in right hand pane, no "Kerneloops" in left hand list, cannot be reported

--- Additional comment from Adam Williamson on 2013-05-02 22:35:52 CEST ---

Created attachment 742919 [details]
This problem shows as "?? crashed", left hand list shows just "??" and date and count, right hand side shows "Name ??" "Version: GConf2-3.2.5-3.fc17", cannot be reported

--- Additional comment from Jakub Filak on 2013-05-03 09:51:18 CEST ---

(In reply to comment #2)
This problem was detected while computer was shutting down (abrt-2.1.4 should be able to recognize these problems and provide an appropriate explanation).

--- Additional comment from Jakub Filak on 2013-05-03 13:09:18 CEST ---

Fixed in upstream git:

commit 8c1df4e7c106609472dee0b08f7d1a3263d890fa
Author: Jakub Filak <jfilak>
Date:   Fri May 3 09:47:54 2013 +0200

    Use 'N/A' instead of ??
    
    Closes rhbz#958974 (comment #2)
    
    Signed-off-by: Jakub Filak <jfilak>
    Signed-off-by: Jiri Moskovcak <jmoskovc>

commit 8dd5953d862a6b638d546fdd955b64307a47feb8
Author: Jakub Filak <jfilak>
Date:   Fri May 3 09:47:53 2013 +0200

    Use package name is neither component nor executable items are available
    
    Related to rhbz#958974 (comment #3, comment #4)
    
    Signed-off-by: Jakub Filak <jfilak>
    Signed-off-by: Jiri Moskovcak <jmoskovc>

--- Additional comment from Fedora Update System on 2013-05-03 13:49:30 CEST ---

gnome-abrt-0.2.12-1.fc19 has been submitted as an update for Fedora 19.
https://admin.fedoraproject.org/updates/gnome-abrt-0.2.12-1.fc19

--- Additional comment from Fedora Update System on 2013-05-03 17:17:53 CEST ---

Package gnome-abrt-0.2.12-1.fc19:
* should fix your issue,
* was pushed to the Fedora 19 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=updates-testing gnome-abrt-0.2.12-1.fc19'
as soon as you are able to.
Please go to the following url:
https://admin.fedoraproject.org/updates/FEDORA-2013-7321/gnome-abrt-0.2.12-1.fc19
then log in and leave karma (feedback).

--- Additional comment from Adam Williamson on 2013-05-03 19:20:31 CEST ---

Please submit it / edit the updates for F17 and F18 too - I reported this on 18.

Comment 1 Fedora Update System 2013-05-06 07:55:20 UTC
gnome-abrt-0.2.12-1.fc17 has been submitted as an update for Fedora 17.
https://admin.fedoraproject.org/updates/gnome-abrt-0.2.12-1.fc17

Comment 2 Fedora Update System 2013-05-07 18:22:48 UTC
Package gnome-abrt-0.2.12-2.fc17:
* should fix your issue,
* was pushed to the Fedora 17 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=updates-testing gnome-abrt-0.2.12-2.fc17'
as soon as you are able to.
Please go to the following url:
https://admin.fedoraproject.org/updates/FEDORA-2013-7504/gnome-abrt-0.2.12-2.fc17
then log in and leave karma (feedback).

Comment 3 Fedora Update System 2013-05-16 02:52:49 UTC
gnome-abrt-0.2.12-2.fc17 has been pushed to the Fedora 17 stable repository.  If problems still persist, please make note of it in this bug report.


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