Bug 9612

Summary:	Installer insufficiently robust.
Product:	[Retired] Red Hat Linux	Reporter:	lars
Component:	installer	Assignee:	Michael Fulbright <msf>
Status:	CLOSED NOTABUG	QA Contact:
Severity:	medium	Docs Contact:
Priority:	medium
Version:	6.2
Target Milestone:	---
Target Release:	---
Hardware:	i386
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2000-02-22 23:11:50 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description lars 2000-02-20 21:29:12 UTC

While installing RH6.2beta on a fresh system, I managed to partition the
disks such that mkfs/mount failed.  Rather than returning me to the disk
editing screen and letting me correct the problem, the installer popped up
the familiar python traceback window.

It seems to me that the user should never, ever see a python traceback.  A
non-technical user is simply going to be baffled (and perhaps somewhat
intimidated) by the error, and is unlikely to know how to recover.

One might argue that this is a beta product, so of course the installer
offers information of interest only to developers, but the 6.1 installer
was (well, is) riddled with problems (to the point that it's easier to
install 6.0 and then use rpm --freshen to upgrade) that result in the same
situation.

Comment 1 Michael Fulbright 2000-02-21 15:26:59 UTC

We are constantly working to improve the user experience with the installer -
thank you for your suggestions.