Bug 9612 - Installer insufficiently robust.
Summary: Installer insufficiently robust.
Alias: None
Product: Red Hat Linux
Classification: Retired
Component: installer
Version: 6.2
Hardware: i386
OS: Linux
Target Milestone: ---
Assignee: Michael Fulbright
QA Contact:
Depends On:
TreeView+ depends on / blocked
Reported: 2000-02-20 21:29 UTC by lars
Modified: 2008-05-01 15:37 UTC (History)
0 users

Clone Of:
Last Closed: 2000-02-22 23:11:50 UTC

Attachments (Terms of Use)

Description lars 2000-02-20 21:29:12 UTC
While installing RH6.2beta on a fresh system, I managed to partition the
disks such that mkfs/mount failed.  Rather than returning me to the disk
editing screen and letting me correct the problem, the installer popped up
the familiar python traceback window.

It seems to me that the user should never, ever see a python traceback.  A
non-technical user is simply going to be baffled (and perhaps somewhat
intimidated) by the error, and is unlikely to know how to recover.

One might argue that this is a beta product, so of course the installer
offers information of interest only to developers, but the 6.1 installer
was (well, is) riddled with problems (to the point that it's easier to
install 6.0 and then use rpm --freshen to upgrade) that result in the same

Comment 1 Michael Fulbright 2000-02-21 15:26:59 UTC
We are constantly working to improve the user experience with the installer -
thank you for your suggestions.

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