Bug 965296

Summary: Headpin Nightly: Not able to subscribe a client using subscription-manager cli
Product: [Retired] Subscription Asset Manager Reporter: sthirugn <sthirugn>
Component: katelloAssignee: Tom McKay <tomckay>
Status: CLOSED ERRATA QA Contact: sthirugn <sthirugn>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 1.3CC: bkearney, tomckay
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2013-10-01 11:10:44 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 833466    

Description sthirugn@redhat.com 2013-05-20 20:35:39 UTC
Description of problem:
Not able to subscribe a client using subscription-manager cli

Version-Release number of selected component (if applicable):
* candlepin-0.8.7-1.el6.noarch
* candlepin-cert-consumer-ibm-x3655-02.ovirt.rhts.eng.bos.redhat.com-1.0-1.noarch
* candlepin-tomcat6-0.8.7-1.el6.noarch
* elasticsearch-0.19.9-7.el6.noarch
* katello-candlepin-cert-key-pair-1.0-1.noarch
* katello-certs-tools-1.4.2-1.el6.noarch
* katello-cli-1.4.2-1.git.48.441089b.el6.noarch
* katello-cli-common-1.4.2-1.git.48.441089b.el6.noarch
* katello-common-1.4.2-1.git.352.c97daf2.el6.noarch
* katello-configure-1.4.3-1.git.21.0134f7d.el6.noarch
* katello-glue-candlepin-1.4.2-1.git.352.c97daf2.el6.noarch
* katello-glue-elasticsearch-1.4.2-1.git.352.c97daf2.el6.noarch
* katello-headpin-1.4.2-1.git.352.c97daf2.el6.noarch
* katello-headpin-all-1.4.2-1.git.352.c97daf2.el6.noarch
* Katello-Katello-Installation-RegisterRHNClassic-1.1-3.noarch
* Katello-Katello-Sanity-ImportKeys-1.2-1.noarch
* katello-repos-1.4.2-1.el6.noarch
* katello-selinux-1.4.3-1.git.3.ce8227b.el6.noarch
* thumbslug-0.0.27-1.el6.noarch
* thumbslug-selinux-0.0.27-1.el6.noarch

How reproducible:
Always

Steps to Reproduce:
1. Install headpin-nightly
2. Create an Organization org1 (No environments created since environment functionality is removed from headpin)
3. Register and subscribe a client to headpin server

# subscription-manager register --username=*** --password=*** --org=org1
Organization org1 has more than one environment. Please specify target environment for system registration.

# subscription-manager register --username=*** --password=*** --org=org1 --env=Library
Error: Server does not support environments.

Actual results:
Error is thrown as shown above

Expected results:
User should be able to register and subscribe a client

Additional info:

Comment 1 Tom McKay 2013-05-21 13:59:23 UTC
Orgs with more than one environment are not supported in headpin. The org in this test did have more than one. Confirmed worked registering against a single-env org.

Comment 2 Bryan Kearney 2013-06-06 21:05:46 UTC
ACK to what tom said, my guess is this was an upgrade issue. Which reminds me, we need to add a migration task for upgrades.

Comment 3 sthirugn@redhat.com 2013-07-05 19:48:14 UTC
Verified in latest headpin nightly:
# subscription-manager register --username user1 --password **** --org=org1
The system has been registered with id: d93c92d0-f5e4-4bce-8d5b-8884839edaf7 

Version Tested:
* candlepin-0.8.16-1.el6.noarch
* candlepin-cert-consumer-ibm-x3655-03.ovirt.rhts.eng.bos.redhat.com-1.0-1.noarch
* candlepin-tomcat6-0.8.16-1.el6.noarch
* elasticsearch-0.19.9-7.el6.noarch
* katello-candlepin-cert-key-pair-1.0-1.noarch
* katello-certs-tools-1.4.2-1.el6.noarch
* katello-cli-1.4.2-1.git.107.43fee0b.el6.noarch
* katello-cli-common-1.4.2-1.git.107.43fee0b.el6.noarch
* katello-common-1.4.2-1.git.812.a3a58dc.el6.noarch
* katello-configure-1.4.3-1.git.67.f71e590.el6.noarch
* katello-glue-candlepin-1.4.2-1.git.812.a3a58dc.el6.noarch
* katello-glue-elasticsearch-1.4.2-1.git.812.a3a58dc.el6.noarch
* katello-headpin-1.4.2-1.git.812.a3a58dc.el6.noarch
* katello-headpin-all-1.4.2-1.git.812.a3a58dc.el6.noarch
* Katello-Katello-Installation-RegisterRHNClassic-1.1-4.noarch
* Katello-Katello-Sanity-ImportKeys-1.2-1.noarch
* katello-repos-1.4.2-1.el6.noarch
* katello-selinux-1.4.3-1.git.4.99dc194.el6.noarch
* thumbslug-0.0.27-1.el6.noarch
* thumbslug-selinux-0.0.27-1.el6.noarch

Note: It was found that the original organization reported in the bug had few environments created via the APIs.

Comment 5 errata-xmlrpc 2013-10-01 11:10:44 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHEA-2013-1390.html