Bug 976529

Summary: e-mail compose hang
Product: [Fedora] Fedora Reporter: Eric Paris <eparis>
Component: evolutionAssignee: Matthew Barnes <mbarnes>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 19CC: danw, lucilanga, mbarnes, mcrha
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Hardware: Unspecified   
OS: Unspecified   
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Fixed In Version: libsoup-2.42.2-2.fc19 Doc Type: Bug Fix
Doc Text:
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Clone Of: Environment:
Last Closed: 2013-07-23 01:16:48 UTC Type: Bug
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Flags
thread apply all bt of evolution-address-factory none

Description Eric Paris 2013-06-20 18:16:20 UTC
Created attachment 763558 [details]
thread apply all bt    of evolution-address-factory

evolution-3.8.3-1.fc19.x86_64

I semi-regularly get a hang when I try to compose a new mail message.  I just get a solid grey screen.  I can click the X in the top right and eventually can 'force quit'.  (or I can do what I normally do and pkill -9 evolution)

The last couple of times I hit this problem I had one compose window open and clicked to compose a second e-mail.  The second compose window was what actually hung.

Attached you will a copy of 'thread apply all backtrace' after I attached gdb to the evolution-address-factory process while the grey screen hang was happening.

Comment 1 Matthew Barnes 2013-06-21 04:06:33 UTC
Looks like https://bugzilla.gnome.org/show_bug.cgi?id=698912.

Comment 2 Milan Crha 2013-06-21 08:58:21 UTC
Thanks for a bug report. Could you get backtrace of evolution itself, please? As long as evolution is frozen, then its backtrace matters. From that we can move to other processes to see what they do (like for the addressbook factory, as you already did), but for the starter the frozen process is the place where to begin.

If Matthew's bug will be the right one, then I'll upstream this there. If not, I'll upstream it in a new bug report. It's because it doesn't seem to be Fedora issue, but a general evolution issue, for which the Gnome bugzilla is the place where to report issues.

Comment 3 Fedora Update System 2013-07-12 21:05:15 UTC
libsoup-2.42.2-2.fc19 has been submitted as an update for Fedora 19.
https://admin.fedoraproject.org/updates/libsoup-2.42.2-2.fc19

Comment 4 Fedora Update System 2013-07-14 03:40:08 UTC
Package libsoup-2.42.2-2.fc19:
* should fix your issue,
* was pushed to the Fedora 19 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=updates-testing libsoup-2.42.2-2.fc19'
as soon as you are able to.
Please go to the following url:
https://admin.fedoraproject.org/updates/FEDORA-2013-12976/libsoup-2.42.2-2.fc19
then log in and leave karma (feedback).

Comment 5 Fedora Update System 2013-07-23 01:16:48 UTC
libsoup-2.42.2-2.fc19 has been pushed to the Fedora 19 stable repository.  If problems still persist, please make note of it in this bug report.