Bug 977850
| Summary: | Preferences dialog errors out when unregistered in subscription-manager-gui | ||||||
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| Product: | Red Hat Enterprise Linux 5 | Reporter: | J.C. Molet <jmolet> | ||||
| Component: | subscription-manager | Assignee: | Bryan Kearney <bkearney> | ||||
| Status: | CLOSED ERRATA | QA Contact: | IDM QE LIST <seceng-idm-qe-list> | ||||
| Severity: | medium | Docs Contact: | |||||
| Priority: | unspecified | ||||||
| Version: | 5.10 | CC: | bkearney, fsharath, jdornak, jesusr | ||||
| Target Milestone: | rc | ||||||
| Target Release: | --- | ||||||
| Hardware: | Unspecified | ||||||
| OS: | Unspecified | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||
| Doc Text: |
No description necessary
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Story Points: | --- | ||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2013-09-30 23:11:28 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Bug Depends On: | |||||||
| Bug Blocks: | 840995 | ||||||
| Attachments: |
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This request was evaluated by Red Hat Product Management for inclusion in a Red Hat Enterprise Linux release. Product Management has requested further review of this request by Red Hat Engineering, for potential inclusion in a Red Hat Enterprise Linux release for currently deployed products. This request is not yet committed for inclusion in a release. 616f50bd49f28051093446f1b7edf83eae13c852 subscription-manager.git *** Bug 987078 has been marked as a duplicate of this bug. *** Created attachment 780648 [details]
preference dialog
Version:
# rpm -qa | egrep "subscription-manager|python-rhsm"
subscription-manager-firstboot-1.8.14-1.el5
subscription-manager-migration-data-1.11.3.1-1.git.1.78afd75.el5
subscription-manager-debuginfo-1.8.14-1.el5
subscription-manager-1.8.14-1.el5
python-rhsm-debuginfo-1.8.15-1.el5
subscription-manager-gui-1.8.14-1.el5
subscription-manager-migration-1.8.14-1.el5
python-rhsm-1.8.15-1.el5
Verification:
See Attachment
When system is registered we see the preference option in System dialog
When the system is unregistered, preference option is not shown in System dialog
VERIFIED
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHBA-2013-1332.html |
Description of problem: The preferences dialog errors out when unregistered in subscription-manager-gui. Version-Release number of selected component (if applicable): [root@jmolet-vm0 ~]# subscription-manager version server type: This system is currently not registered. subscription management server: 0.8.15-1 subscription-manager: 1.8.11-1.git.12.6650553.el5 python-rhsm: 1.8.12-1.git.0.d747a65.el5 How reproducible: always Steps to Reproduce: 1. Start up subscription-manager-gui 2. Assert that you are unregistered 3. Go to System > Preferences Actual results: Error dialog shows "Error in preferences dialog. Please see /var/log/rhsm/rhsm.log for more information." log shows: 2013-06-25 09:05:35,656 [DEBUG] @connection.py:394 - Loading CA PEM certificates from: /etc/rhsm/ca/ 2013-06-25 09:05:35,657 [DEBUG] @connection.py:376 - Loading CA certificate: '/etc/rhsm/ca/jmolet-cp2.pem' 2013-06-25 09:05:35,657 [DEBUG] @connection.py:376 - Loading CA certificate: '/etc/rhsm/ca/candlepin-stage.pem' 2013-06-25 09:05:35,658 [DEBUG] @connection.py:376 - Loading CA certificate: '/etc/rhsm/ca/redhat-uep.pem' 2013-06-25 09:05:35,658 [DEBUG] @connection.py:415 - Making request: GET /candlepin/consumers/None 2013-06-25 09:05:35,832 [DEBUG] @connection.py:434 - Response status: 401 2013-06-25 09:05:35,833 [ERROR] @utils.py:71 - Invalid credentials. Traceback (most recent call last): File "/usr/share/rhsm/subscription_manager/gui/managergui.py", line 325, in _preferences_item_clicked self.preferences_dialog.show() File "/usr/share/rhsm/subscription_manager/gui/preferences.py", line 196, in show self.load_current_settings() File "/usr/share/rhsm/subscription_manager/gui/preferences.py", line 86, in load_current_settings consumer_json = self.backend.cp_provider.get_consumer_auth_cp().getConsumer(self.identity.uuid) File "/usr/lib64/python2.4/site-packages/rhsm/connection.py", line 734, in getConsumer return self.conn.request_get(method) File "/usr/lib64/python2.4/site-packages/rhsm/connection.py", line 481, in request_get return self._request("GET", method) File "/usr/lib64/python2.4/site-packages/rhsm/connection.py", line 443, in _request self.validateResponse(result) File "/usr/lib64/python2.4/site-packages/rhsm/connection.py", line 468, in validateResponse raise RestlibException(response['status'], error_msg) RestlibException: Invalid credentials. Expected results: It would show a friendly/useful "Please register" type of dialog. Additional info: