Bug 981430

Summary:	Nova VNC: needs nova-consoleauth service
Product:	Red Hat OpenStack	Reporter:	Attila Darazs <adarazs>
Component:	doc-Installation_and_Configuration_Guide	Assignee:	Stephen Gordon <sgordon>
Status:	CLOSED CURRENTRELEASE	QA Contact:	ecs-bugs
Severity:	high	Docs Contact:
Priority:	high
Version:	3.0	CC:	alyoung, hateya, sgordon
Target Milestone:	async	Keywords:	Documentation, Triaged, ZStream
Target Release:	3.0
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	Red_Hat_OpenStack-Installation_and_Configuration_Guide-3-web-en-US-3-31.el6eng	Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:	Build: CSProcessor Builder Version 1.11 Build Name: 15807, Installation and Configuration Guide-3-1 Build Date: 02-07-2013 17:01:56 Topic ID: 15944-465604 [Latest]
Last Closed:	2014-01-06 04:25:25 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	1011085

Description Attila Darazs 2013-07-04 16:27:22 UTC

Title: Controlling the VNC Proxy service

Describe the issue:
The get-vnc-console CLI command, and the dashboard vnc console hangs because it is not mentioned that we need to enable, and install the consoleauth service, which is part of the openstack-nova-console package.

I got errors like this in /var/log/nova/api.log:
2013-07-04 18:13:49.664 ERROR nova.api.openstack [req-6e7c8239-57e4-4a07-b915-6966af2db13f 0845d8bcf6c9453e9cb63e15bd07cce3 0462cfe859364e2e92a1f78309576d02] Caught error: Timeout while waiting on RPC response.
[..]
2013-07-04 18:13:49.664 17690 TRACE nova.api.openstack Timeout: Timeout while waiting on RPC response.

Suggestions for improvement:
1. Suggest to install openstack-nova-console package
2. Enable openstack-nova-consoleauth service and make it start automatically.

# yum install openstack-nova-console
# service openstack-nova-consoleauth start
# chkconfig openstack-nova-consoleauth on

Additional information:

This is documented here too:
http://docs.openstack.org/trunk/openstack-compute/admin/content/faq-about-vnc.html

Q: When I use nova get-vnc-console or click on the VNC tab of the Dashboard, it hangs. Why?

A: Make sure you are running nova-consoleauth (in addition to nova-novncproxy). The proxies rely on nova-consoleauth to validate tokens, and waits for a reply from them until a timeout is reached.

Comment 2 Stephen Gordon 2013-07-17 16:30:13 UTC

"Installing the Compute VNC Proxy Packages" - ID: 15817 [rev: 478999]
"Controlling the VNC Proxy service" - ID: 15944 [rev: 479000]

Comment 3 Stephen Gordon 2013-07-24 18:15:31 UTC

Is:

# service openstack-nova-console start

Should be:

# service openstack-nova-consoleauth start

Comment 4 Stephen Gordon 2013-07-24 19:03:51 UTC

"Controlling the VNC Proxy service" - ID: 15944 [rev: 481533]