Bug 989365

Summary:	Virt-who will crash after system has registered to stage candlepin on the KVM platform
Product:	Red Hat Enterprise Linux 5	Reporter:	Liushihui <shihliu>
Component:	virt-who	Assignee:	Radek Novacek <rnovacek>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Entitlement Bugs <entitlement-bugs>
Severity:	urgent	Docs Contact:
Priority:	unspecified
Version:	5.10	CC:	liliu, ovasik, sgao, shihliu
Target Milestone:	rc
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2014-11-05 12:19:37 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Liushihui 2013-07-29 07:03:51 UTC

Created attachment 779653 [details]
rhsm.log

Description of problem:
Virt-who will crash after system has registered to stage candlepin on the KVM platform

Version-Release number of selected component (if applicable):
[root@hp-z220-05 ~]# cat /etc/redhat-release 
Red Hat Enterprise Linux Server release 5.10 Beta (Tikanga)
[root@hp-z220-05 ~]# rpm -qa | grep virt-who
virt-who-0.7-9.el5
[root@hp-z220-05 ~]# rpm -qa | grep subscription-manager
subscription-manager-1.8.14-1.el5
subscription-manager-firstboot-1.8.14-1.el5
subscription-manager-gui-1.8.14-1.el5
[root@hp-z220-05 ~]# rpm -qa | grep python-rhsm
python-rhsm-1.8.15-1.el5


How reproducible:
always

Steps to Reproduce:
1.Modify the following configures in the /etc/sysconfig/virt-who (default mode:Use libvirt to list virtual guests):
VIRTWHO_BACKGROUND=1
VIRTWHO_DEBUG=1
VIRTWHO_INTERVAL=5
2.Restart virt-who
#service virt-who restart
3.Modify the following configures in the /etc/rhsm/rhsm.conf:
hostname = subscription.rhn.stage.redhat.com
baseurl= https://cdn.rcm-qa.redhat.com
4.Register to the stage candlepin
#subscription-manager register --username=stage_sam_test --password=redhat
The system has been registered with ID: ca62dabc-16f6-4d57-aaee-9486de0c6a30 
5.Check the virt-who status
[root@hp-z220-06 libvirt-test-API]# service virt-who status
virt-who dead but subsys locked

Actual results:
Virt-who is crash after system has registered to stage candlepin, please see the rhsm.log file in the attachment

Expected results:
Virt-who should normally after system has registered to stage candlepin

Additional info:
When register to the SAM Server ,it hasn't this problem.

Comment 1 Radek Novacek 2013-07-29 07:28:51 UTC

It looks like the server subscription.rhn.stage.redhat.com doesn't provide candlepin API. Do you have correct "prefix" configuration option specified?

Comment 2 Liushihui 2013-07-30 09:20:44 UTC

# Server prefix:
prefix = /subscription

# Server port:
port = 443

(In reply to Radek Novacek from comment #1)
> It looks like the server subscription.rhn.stage.redhat.com doesn't provide
> candlepin API. Do you have correct "prefix" configuration option specified?

Comment 3 Radek Novacek 2013-07-30 10:13:44 UTC

It seems that the server doesn't implement the /status/ command that virt-who uses to test the connection.

What is running at subscription.rhn.stage.redhat.com?

Comment 4 Liushihui 2013-07-31 06:20:19 UTC

Sorry, the stage candlepin server is not under our control so I don't know specificly what is running at subscription.rhn.stage.redhat.com, I just know the version of the stage candlepin server is 0.8.16.

(In reply to Radek Novacek from comment #3)
> It seems that the server doesn't implement the /status/ command that
> virt-who uses to test the connection.
> 
> What is running at subscription.rhn.stage.redhat.com?

Comment 5 Radek Novacek 2013-08-01 09:55:07 UTC

It looks like this server disables the /status/ command. Virt-who can be modified to work without it.

Comment 6 Liushihui 2013-09-09 09:39:38 UTC

Hi Radek,
  I have checked this bug on the RHEL5.10-RC-1.3(20130829.2) against stage candlepin, this bug does not exist any more, if you also confirm this bug should be fixed now, could you please help move the bug status to "ON_QA"? I will move it to VERIFIED then.

Comment 7 Radek Novacek 2013-09-18 13:20:53 UTC

It was not bug in virt-who, should be fixed bin clonepin.

Comment 8 gaoshang 2013-09-24 02:46:46 UTC

per comment 6, mark this bug to VERIFIED

Comment 10 RHEL Program Management 2014-01-22 16:29:25 UTC

This request was evaluated by Red Hat Product Management for inclusion
in a Red Hat Enterprise Linux release.  Product Management has
requested further review of this request by Red Hat Engineering, for
potential inclusion in a Red Hat Enterprise Linux release for currently
deployed products.  This request is not yet committed for inclusion in
a release.

Comment 11 Radek Novacek 2014-11-05 12:19:37 UTC

This was not bug in virt-who so it was not been added to errata and did not get closed. Closing now.