Bug 991405

Summary: Fail to register to SAM with error "undefined local variable or method `attrs' "
Product: [Retired] Subscription Asset Manager Reporter: qianzhan
Component: candlepinAssignee: Katello Bug Bin <katello-bugs>
Status: CLOSED ERRATA QA Contact: SAM QE List <sam-qe-list>
Severity: high Docs Contact:
Priority: unspecified    
Version: 1.3CC: liliu, qianzhan, sgao, tomckay
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2013-10-01 11:16:04 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 833466    
Attachments:
Description Flags
'rhsm.log'
none
'katello-debug-20130805012931.tar.gz' none

Description qianzhan 2013-08-02 11:25:37 UTC 
Description of problem:
Fail to register to SAM with error "undefined local variable or method `attrs' "

Version-Release number of selected component (if applicable):
katello-candlepin-cert-key-pair-1.0-1.noarch
katello-certs-tools-1.4.2-2.el6sat.noarch
katello-cli-1.4.3-3.el6sat.noarch
katello-cli-common-1.4.3-3.el6sat.noarch
katello-common-1.4.3-4.el6sam_splice.noarch
katello-configure-1.4.4-2.el6sat.noarch
katello-glue-candlepin-1.4.3-4.el6sam_splice.noarch
katello-glue-elasticsearch-1.4.3-4.el6sam_splice.noarch
katello-headpin-1.4.3-4.el6sam_splice.noarch
katello-headpin-all-1.4.3-4.el6sam_splice.noarch
katello-selinux-1.4.4-2.el6sat.noarch
signo-katello-0.0.10-2.el6sat.noarch
candlepin-0.8.19-1.el6sam.noarch
candlepin-scl-1-5.el6_4.noarch
candlepin-scl-quartz-2.1.5-5.el6_4.noarch
candlepin-scl-rhino-1.7R3-1.el6_4.noarch
candlepin-scl-runtime-1-5.el6_4.noarch
candlepin-selinux-0.8.19-1.el6sam.noarch
candlepin-tomcat6-0.8.19-1.el6sam.noarch
thumbslug-0.0.32-1.el6sam.noarch
thumbslug-selinux-0.0.32-1.el6sam.noarch
subscription-manager-1.8.15-1.el5
subscription-manager-firstboot-1.8.15-1.el5
subscription-manager-gui-1.8.15-1.el5

How reproducible:
Always

Steps to Reproduce:
1.Prepare to register to SAM
[root@dhcp-65-112 ~]# cat /etc/rhsm/rhsm.conf
hostname = samserv.redhat.com
baseurl= https://samserv.redhat.com:8088
[root@dhcp-65-112 ~]# rpm -ivh http://10.66.13.158/pub/candlepin-cert-consumer-samserv.redhat.com-1.0-1.noarch.rpm
Retrieving http://10.66.13.158/pub/candlepin-cert-consumer-samserv.redhat.com-1.0-1.noarch.rpm
Preparing...                ########################################### [100%]
   1:candlepin-cert-consumer########################################### [100%]

2.Register to SAM
[root@dhcp-65-112 ~]# subscription-manager register
Username: admin
Password: 
undefined local variable or method `attrs' for #<System:0x000000088004a0>

Actual results:
Fail to register to SAM with error "undefined local variable or method `attrs' for #<System:0x000000088004a0>"

Expected results:
Register to SAM successfully.

Additional info:
The rhsm.log file is attached as 'rhsm.log'
Comment 1 qianzhan 2013-08-02 11:27:05 UTC 
Created attachment 781941 [details]
'rhsm.log'
Comment 2 Tom McKay 2013-08-02 11:39:23 UTC 
If possible, please attach the katello-debug output run on the SAM server. This will contain all the necessary logs to help determine the cause.
Comment 3 qianzhan 2013-08-05 05:50:35 UTC 
Created attachment 782655 [details]
'katello-debug-20130805012931.tar.gz'
Comment 4 qianzhan 2013-08-05 05:51:23 UTC 
(In reply to Tom McKay from comment #2)
> If possible, please attach the katello-debug output run on the SAM server.
> This will contain all the necessary logs to help determine the cause.

Please see attachment 'katello-debug-20130805012931.tar.gz'.
Comment 5 Tom McKay 2013-08-05 11:55:37 UTC 
Fixed in 1.4.3-5
Comment 6 qianzhan 2013-08-08 11:24:04 UTC 
(In reply to Tom McKay from comment #5)
> Fixed in 1.4.3-5

Hi Tom,

I have verified this bug against SAM-1.3.0-RHEL-6-20130808.0, and the registration is all right. Please move the status to 'ON_QA' if you think it is really fixed.

The following are packages included in SAM-1.3.0-RHEL-6-20130808.0:

katello-candlepin-cert-key-pair-1.0-1.noarch
katello-certs-tools-1.4.2-2.el6sat.noarch
katello-cli-1.4.3-5.el6sat.noarch
katello-cli-common-1.4.3-5.el6sat.noarch
katello-common-1.4.3-6.el6sam_splice.noarch
katello-configure-1.4.4-2.el6sat.noarch
katello-glue-candlepin-1.4.3-6.el6sam_splice.noarch
katello-glue-elasticsearch-1.4.3-6.el6sam_splice.noarch
katello-headpin-1.4.3-6.el6sam_splice.noarch
katello-headpin-all-1.4.3-6.el6sam_splice.noarch
katello-selinux-1.4.4-2.el6sat.noarch
signo-katello-0.0.10-2.el6sat.noarch
candlepin-0.8.19-1.el6sam.noarch
candlepin-scl-1-5.el6_4.noarch
candlepin-scl-quartz-2.1.5-5.el6_4.noarch
candlepin-scl-rhino-1.7R3-1.el6_4.noarch
candlepin-scl-runtime-1-5.el6_4.noarch
candlepin-selinux-0.8.19-1.el6sam.noarch
candlepin-tomcat6-0.8.19-1.el6sam.noarch
thumbslug-0.0.32-1.el6sam.noarch
thumbslug-selinux-0.0.32-1.el6sam.noarch

Thanks.
Qianqian
Comment 7 qianzhan 2013-08-12 06:15:35 UTC 
According to comment 6, mark this bug as 'VERIFIED'.
Comment 9 errata-xmlrpc 2013-10-01 11:16:04 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHEA-2013-1390.html