Bug 997869

Summary: Unable to subscribe a system to a valid pool ID
Product: [Retired] Subscription Asset Manager Reporter: Tazim Kolhar <tkolhar>
Component: candlepinAssignee: Katello Bug Bin <katello-bugs>
Status: CLOSED ERRATA QA Contact: Tazim Kolhar <tkolhar>
Severity: high Docs Contact:
Priority: unspecified    
Version: 1.3CC: adprice, bkearney, cwelton, dgoodwin, omaciel, sthirugn, tkolhar, tomckay
Target Milestone: rc   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
: 999543 (view as bug list) Environment:
Last Closed: 2013-10-01 11:19:50 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 833466, 999543    
Attachments:
Description Flags
Manifest used to upload
none
error logs none

Description Tazim Kolhar 2013-08-16 10:43:40 UTC
Description of problem:
Unable to subscribe a system to a valid pool ID using cli commands

Version-Release number of selected component (if applicable):
# rpm -qa | grep katello
katello-selinux-1.4.4-2.el6sat.noarch
katello-certs-tools-1.4.2-2.el6sat.noarch
katello-cli-common-1.4.3-7.el6sat.noarch
katello-candlepin-cert-key-pair-1.0-1.noarch
katello-configure-1.4.4-2.el6sat.noarch
signo-katello-0.0.20-1.el6sat.noarch
katello-glue-candlepin-1.4.3-8.el6sam_splice.noarch
katello-cli-1.4.3-7.el6sat.noarch
katello-common-1.4.3-8.el6sam_splice.noarch
katello-headpin-1.4.3-8.el6sam_splice.noarch
katello-headpin-all-1.4.3-8.el6sam_splice.noarch
katello-glue-elasticsearch-1.4.3-8.el6sam_splice.noarch


How reproducible:
everytime

Steps to Reproduce:

# headpin -u admin -p **** org subscriptions --name ACME_Corporation 
------------------------------------------------------------------------------------------------------------------------------------------------------
                                                             Organization's Subscriptions
------------------------------------------------------------------------------------------------------------------------------------------------------

Subscription    : Red Hat Enterprise Linux Server, Self-support (1-2 sockets) (Up to 1 guest)
Consumed        : 0
Contract Number : None
SLA             : 
ID              : 8a90c041408684b6014086873902007d
Limits:
    [ Sockets: 2 ]
Start Date      : 2012/12/31 05:00:00
End Date        : 2013/12/31 04:59:59


Subscription    : Resilient Storage (8 sockets)
Consumed        : 0
Contract Number : None
SLA             : 
ID              : 8a90c041408684b60140868738d1006a
Limits:
    [ Sockets: 8 ]
Start Date      : 2012/12/31 05:00:00
End Date        : 2013/12/31 04:59:59


Subscription    : High-Availability (8 sockets)
Consumed        : 0
Contract Number : None
SLA             : 
ID              : 8a90c041408684b60140868738790055
Limits:
    [ Sockets: 8 ]
Start Date      : 2012/12/31 05:00:00
End Date        : 2013/12/31 04:59:59



# headpin -u admin -p **** system subscribe --pool 8a90c041408684b6014086873902007d --org ACME_Corporation --name dell-pe840-01.rhts.eng.bos.redhat.com
Runtime Error null at org.candlepin.audit.Event.<init>:151



Actual results:


Expected results:


Additional info:

Comment 1 Adam Price 2013-08-20 18:32:33 UTC
i am unable to reproduce. could you try again and make sure this is still broken, or provide more detailed steps to reproduce? Thanks!

Comment 2 Tazim Kolhar 2013-08-21 05:02:47 UTC
Created attachment 788716 [details]
Manifest used to upload


# headpin -u admin -p admin provider import_manifest --name 'Red Hat' --org ACME_Corporation --file '/tmp/manifest_org_sla.zip' --force
Provider [ Red Hat ] manifest import complete

# headpin -u admin -p admin org subscriptions --name ACME_Corporation
--------------------------------------------------------------------------------
                          Organization's Subscriptions
--------------------------------------------------------------------------------

Subscription    : Resilient Storage (8 sockets)
Consumed        : 0
Contract Number : None
SLA             : 
ID              : 8a90c041409f37ef01409f3ad9160065
Limits:
    [ Sockets: 8 ]
Start Date      : 2012/12/31 05:00:00
End Date        : 2013/12/31 04:59:59


Subscription    : Red Hat Enterprise Linux Server, Self-support (1-2 sockets) (Up to 1 guest)
Consumed        : 0
Contract Number : None
SLA             : 
ID              : 8a90c041409f37ef01409f3ad8ee0053
Limits:
    [ Sockets: 2 ]
Start Date      : 2012/12/31 05:00:00
End Date        : 2013/12/31 04:59:59


Subscription    : High-Availability (8 sockets)
Consumed        : 0
Contract Number : None
SLA             : 
ID              : 8a90c041409f37ef01409f3ad8860042
Limits:
    [ Sockets: 8 ]
Start Date      : 2012/12/31 05:00:00
End Date        : 2013/12/31 04:59:59


# subscription-manager register --org="ACME_Corporation"
This system is already registered. Use --force to override
[root@dell-pe840-01 ~]# subscription-manager register --org="ACME_Corporation" --force
Username: admin
Password: 
The system has been registered with id: 9034a934-c93c-4023-9828-9b32d80171e9 

# headpin -u admin -p admin system subscribe --pool 8a90c041409f37ef01409f3ad8860042 --org ACME_Corporation --name dell-pe840-01.rhts.eng.bos.redhat.com
Runtime Error null at org.candlepin.audit.Event.<init>:151

Comment 3 Tazim Kolhar 2013-08-21 05:10:06 UTC
Please refer the latest test report :

- http://hudson.rhq.lab.eng.bos.redhat.com:8080/hudson/view/qe-headpin/job/official-sam-cli/17/ReportNG_Report/


Class : com.redhat.qe.katello.tests.cli.OrgTests
Method : test_SLAOrg

Comment 4 Tazim Kolhar 2013-08-21 08:38:02 UTC
facing this issue on RHEL version

# cat /etc/issue
Red Hat Enterprise Linux Server release 6.4 (Santiago)
Kernel \r on an \m

Comment 5 Adam Price 2013-08-21 20:37:06 UTC
what version of candlepin? i still can't reproduce

Comment 7 Tazim Kolhar 2013-08-22 05:08:02 UTC
Version of candlepin : 

# rpm -qa | grep candlepin
candlepin-scl-quartz-2.1.5-5.el6_4.noarch
candlepin-scl-runtime-1-5.el6_4.noarch
candlepin-selinux-0.8.20-1.el6sam.noarch
katello-candlepin-cert-key-pair-1.0-1.noarch
candlepin-tomcat6-0.8.20-1.el6sam.noarch
katello-glue-candlepin-1.4.3-8.el6sam_splice.noarch
candlepin-scl-rhino-1.7R3-1.el6_4.noarch
candlepin-cert-consumer-dell-pe840-01.rhts.eng.bos.redhat.com-1.0-1.noarch
candlepin-0.8.20-1.el6sam.noarch
candlepin-scl-1-5.el6_4.noarch

Comment 8 sthirugn@redhat.com 2013-08-22 17:00:15 UTC
Created attachment 789276 [details]
error logs

Comment 10 Devan Goodwin 2013-09-03 18:12:06 UTC
The line in question appears to indicate their is no principal authenticated. The problem looks like it might only surface if binding to a pool with virt_limit which will make a sub-pool for guests.

this.principalStore = Util.toJson(principal.getData());

Does this help reproduce? Could there be some problem with headpin command and how it authenticates with Candlepin that is different from the webUI?

I can't really see any path through the code that would have a null principal however.

Comment 11 Tazim Kolhar 2013-09-05 16:45:26 UTC
Hi,

   Have tried again on one of the server

#  headpin -u admin -p admin provider import_manifest --name 'Red Hat' --org ACME_Corporation --file '/tmp/manifest_org_sla.zip' --force
Provider [ Red Hat ] manifest import complete

#  headpin -u admin -p admin org subscriptions --name ACME_Corporation
------------------------------------------------------------------------------------------------------------------------------------------------------
                                                             Organization's Subscriptions
------------------------------------------------------------------------------------------------------------------------------------------------------

Subscription    : High-Availability (8 sockets)
Consumed        : 0
Contract Number : None
SLA             : 
ID              : 8aa2b6a840ec7a630140eefd274d061b
Limits:
    [ Sockets: 8 ]
Start Date      : 2012/12/31 05:00:00
End Date        : 2013/12/31 04:59:59


Subscription    : Red Hat Enterprise Linux Server, Self-support (1-2 sockets) (Up to 1 guest)
Consumed        : 0
Contract Number : None
SLA             : 
ID              : 8aa2b6a840ec7a630140eefd27350609
Limits:
    [ Sockets: 2 ]
Start Date      : 2012/12/31 05:00:00
End Date        : 2013/12/31 04:59:59


Subscription    : Resilient Storage (8 sockets)
Consumed        : 0
Contract Number : None
SLA             : 
ID              : 8aa2b6a840ec7a630140eefd271a05f8
Limits:
    [ Sockets: 8 ]
Start Date      : 2012/12/31 05:00:00
End Date        : 2013/12/31 04:59:59

#  subscription-manager register --org="ACME_Corporation" --force

The system with UUID e16c8d19-5c12-466d-8fbd-b70ba9976f1e has been unregistered
Username: admin
Password: 
The system has been registered with ID: 595b9ca0-abe9-4766-a152-fc9a7872e7f0 

# headpin -u admin -p admin system subscribe --pool 8aa2b6a840ec7a630140eefd27350609 --org ACME_Corporation --name ibm-ls22-04.rhts.eng.brq.redhat.com
Runtime Error null at org.candlepin.audit.Event.<init>:151

Comment 14 Tazim Kolhar 2013-09-06 06:59:09 UTC
Hi,

  I tried to reproduce this on a fresh sam1.3 snap5
  Got below results

   # headpin -u admin -p admin org subscriptions --name ACME_Corporation
------------------------------------------------------------------------------------------------------------------------------------------------------
                                                             Organization's Subscriptions
------------------------------------------------------------------------------------------------------------------------------------------------------

Subscription    : Resilient Storage (8 sockets)
Consumed        : 0
Contract Number : None
SLA             : 
ID              : 8a90a86f40f206a20140f20bed130064
Limits:
    [ Sockets: 8 ]
Start Date      : 2012/12/31 05:00:00
End Date        : 2013/12/31 04:59:59


Subscription    : Red Hat Enterprise Linux Server, Self-support (1-2 sockets) (Up to 1 guest)
Consumed        : 0
Contract Number : None
SLA             : 
ID              : 8a90a86f40f206a20140f20becee0053
Limits:
    [ Sockets: 2 ]
Start Date      : 2012/12/31 05:00:00
End Date        : 2013/12/31 04:59:59


Subscription    : High-Availability (8 sockets)
Consumed        : 0
Contract Number : None
SLA             : 
ID              : 8a90a86f40f206a20140f20becb40042
Limits:
    [ Sockets: 8 ]
Start Date      : 2012/12/31 05:00:00
End Date        : 2013/12/31 04:59:59


# headpin -u admin -p admin system subscribe --pool 8a90a86f40f206a20140f20becb40042 --org ACME_Corporation --name ibm-x3650m4-02-vm-02.lab.eng.bos.redhat.com
Successfully attached subscription to System [ ibm-x3650m4-02-vm-02.lab.eng.bos.redhat.com ]

# headpin -u admin -p admin system subscriptions --org ACME_Corporation --name ibm-x3650m4-02-vm-02.lab.eng.bos.redhat.com
------------------------------------------------------------------------------------------------------------------------------------------------------
                                   Current Subscriptions for System [ ibm-x3650m4-02-vm-02.lab.eng.bos.redhat.com ]
------------------------------------------------------------------------------------------------------------------------------------------------------

Subscription ID   : 8a90a86f40f206a20140f20e4d51007e
Serial ID         : 6391097772814688868
Pool Name         : High-Availability (8 sockets)
Pool Type         : physical
Consumed          : 1
Quantity          : 1
SLA               : Layered
Contract Number   : None
Provided Products : Not Applicable


Was unable to re-produce 

Thanks !!

Comment 15 Tazim Kolhar 2013-09-06 07:00:14 UTC
The rpm's used for testing

# rpm -qa | grep katello
katello-glue-elasticsearch-1.4.3-12.el6sam_splice.noarch
katello-cli-common-1.4.3-10.el6sat.noarch
katello-common-1.4.3-12.el6sam_splice.noarch
katello-certs-tools-1.4.2-2.el6sat.noarch
katello-glue-candlepin-1.4.3-12.el6sam_splice.noarch
katello-headpin-all-1.4.3-12.el6sam_splice.noarch
katello-cli-1.4.3-10.el6sat.noarch
katello-selinux-1.4.4-2.el6sat.noarch
katello-candlepin-cert-key-pair-1.0-1.noarch
katello-configure-1.4.4-4.el6sat.noarch
katello-headpin-1.4.3-12.el6sam_splice.noarch

Comment 17 errata-xmlrpc 2013-10-01 11:19:50 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHEA-2013-1390.html