Description of problem: I'm trying to sumbit a crash report, but ABRT will not let me. There are at least three problems to report. 1) after sumbitting crash data to the remote backtrace server, ABRT says "reporting disabled because bactrace is unusable" when, in fact, the backtrace analysis seems to have worked just fine. ... Uploading 93% Uploading 98% Upload successful Retrace job started Analyzing crash data Preparing environment for backtrace generation ...................................... Generating backtrace .................... Cleaning environment after backtrace generation Retrace job finished successfully Looking for similar problems in bugzilla 2) remote backtrace generation log shows this error at the top, before uploading --- Running report_uReport --- Server responded with an error: 'Validation failed: error validating 'core_backtrace': missing mandatory element 'offset'' 3) The above error is not either not notice or ignored by ABRT, so it's not clear if this is the reason why the backtrace cannot be used or not. ABRT should either indicate that this error is being igored or should stop when the error is generated. Version-Release number of selected component: gnome-abrt-0.3.0 Additional info: reporter: libreport-2.1.6 kernel: 3.10.6-200.fc19.x86_64 type: libreport
Thanks for the report. If possible, please provide 'core_backtrace' and 'backtrace' files of this crash (available in /var/tmp/abrt/<crash_dir>/) so we can investigate why the generated backtrace is corrupted. Regarding the confusing error messages: reporting the uReport to our server is the first step of the reporting and it's not critical for the rest of the process -> if it fails, you can still proceed with reporting which means that - retracing is done - bug is reported to bugzilla (if possible). That means we don't really know if it would be possible to report to bugzilla until we are done with retracing which might produce unusable backtrace.
Created attachment 793354 [details] Backtrace Thank you for your help. It was only a week ago, but I can't quite remember which backtrace it was that was unusable. I think it is this one. I'll also attach the core_backtrace file, too.
Created attachment 793362 [details] core_backtrace Here is the core_backtrace, too.
BTW, since I wasn't sure, I tried to submit this backtrace the normal way and it didn't give the eariler error Server responded with an error: 'Validation failed: error validating 'core_backtrace': missing mandatory element 'offset'' This time, the server didn't give an error. But, the result was and unusable backtrace, just like the main problem I reported in this bug. So, I think this is a backtrace from the same program that crashed originally. It's xfce-sensors-plugin.
Thanks for the files. The problem is that you are using proprietary nvidia drivers. This leads to stacktrace with multiple unknown frames which is in most cases insufficient for debugging. The only thing we can do here is to give user an explanation why the backtrace is unusable.
Ah! Okay, thank you very much for the explanation. So, is this going to be a problem with *all* backtraces or just this one from xfce-sensors-plugin. I mean, if this is a sensors thing, that's find; I understand. But, if the tainted kernel invalidates backtraces for any program at all, that's a big deal.
(In reply to Paul DeStefano from comment #6) > So, is this going to be a problem with *all* backtraces or just this one > from xfce-sensors-plugin. I mean, if this is a sensors thing, that's find; > I understand. But, if the tainted kernel invalidates backtraces for any > program at all, that's a big deal. It won't be a problem with all backtraces as it depends on the application and where it actually crashes (e.g. if it's using graphical stack or not). Tainted kernel is a different issue - it only affects reporting of kernel oopses, not userspace crashes.
Okay, thanks for everything.
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