Red Hat Bugzilla – Bug 1003706
can't add a printer
Last modified: 2014-06-18 10:39:57 EDT
Description of problem:
Can't add a printer with system-config-printer
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1.Attempt to add a printer running system-config-printer
2.Gets to the panel where the printer name is chosen
nothing happens, apply button stays active
Progress to add the printer and finish it up
System is F19 installed from Xfce spin and has firewalld disabled and
Running system-config-printer as administrative user, it never asks for
authentication. Trying to run it as root gives
(system-config-printer.py:4571): Gtk-WARNING **: cannot open display: :0.0
and returns to # prompt.
Please provide more information.
- Enable logging debug messages by editing /etc/cups/cupsd.conf, changing 'LogLevel' to 'debug'.
- Run 'system-config-printer --debug' and try to add the printer again. Post the output.
- Post /var/log/cups/error_log
You can also try looking at https://fedoraproject.org/wiki/How_to_debug_printing_problems
By not having firefox running I was able to run system-config-printer as root
Created attachment 793254 [details]
output from the system-config-printer command as myself, administrator
Created attachment 793255 [details]
I'm having a similar problem. I didn't capture it but the only appearently helpful output from s-c-p --debug was "Printer disappeared" after I finished configuring. For me the add printer dialog didn't hang, it closed but no printer was actually added. It's worth mentioning though that I was using s-c-p from one computer and connecting to cups on another...
Jim: it looks like, rather than adding a printer, you tried deleting a printer. However, cupsd didn't get a request to actually carry out the delete-printer operation.
Did it ask you for your password?
What does this command say?:
pkcheck -a org.opensuse.cupspkhelper.mechanism.printeraddremove -p $$
Close it - not running that version anymore.