Red Hat Bugzilla – Bug 1004323
Apper: "You have failed to provide correct authentication." while checking/installing updates
Last modified: 2013-09-05 10:23:07 EDT
Description of problem:
When trying to check for updates or install them, the following message is shown:
"You have failed to provide correct authentication. Please check any passwords or account settings."
Version-Release number of selected component (if applicable):
Fedora 20 Alpha TC2, DVD x86_64
Steps to Reproduce:
1. Run Apper
2. Check for updates
The above message is shown.
Updates are installed.
Proposing as F20 Alpha blocker per criterion: "The installed system must be able to download and install updates with yum and with the default graphical package manager in all release-blocking desktops.".
Can you check if any 'polkit-kde-authentication-agent-1' process is running?
Yes, polkit-kde-authentication-agent-1 is running.
The user running apper and experiencing this bug
* was it set or configured to be an admin user (ie, a member of the wheel group)?
* how did you login? via sddm ? If yes,
rpm -q sddm
(In reply to Rex Dieter from comment #4)
> The user running apper and experiencing this bug
> * was it set or configured to be an admin user (ie, a member of the wheel
> * how did you login? via sddm ? If yes,
> rpm -q sddm
Can you (re)test using sddm-0.2.0-0.4.20130821gite707e229.fc20 please?
Discussed at 2013-09-04 blocker review meeting . This is accepted as an Alpha blocker, because it violates the following F20 alpha release criterion for KDE: "The installed system must be able to download and install updates with yum and with the default graphical package manager in all release-blocking desktops." 
It seems that sddm-0.2.0-0.4.20130821gite707e229.fc20 fixes the issue.
Thanks for testing.